Eco-certified Hamburg hotel connected to the convention center, steps from Alster Lakes
This smoke-free hotel features self parking, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Ibis Hamburg Alster Centrum offers 165 accommodations with hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Hamburg Alster Centrum. During your stay, you'll be connected to the convention center, and just a quick walk from Alster Lakes. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
Free WiFi
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, locker space, and a car charging station
Onsite recreation includes bike rentals
Steps from Alster Lakes and 14 minutes by foot from Hamburg City Hall
Pets welcome for a fee (restrictions apply)
Ibis Hamburg Alster Centrum offers its guests dry cleaning/laundry services, a front-desk safe, and an elevator. WiFi is free in public spaces. For a fee, parking is available.
This 3.5-star Hamburg hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: EUR 16 per pet, per night
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
Self parking fee: EUR 20 per day
Pet fee: EUR 16 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.