"We were a large family group of children and adults the staff were very helpful and friendly and we all location on the same floor next to each other. ... " More
14 Jun 2023 by Emily Tiedge
Moim Melanie,vielen Dank für die Zeit, die Sie sich genommen haben, um uns eine gute Bewertung als Ausdruck Ihrer Zufriedenheit zu übermitteln. Wir freuen uns sehr Sie als zufriedenen Gast nachhause gesendet zu haben, und ich habe Ihr tolles Lob und Ihre Anmerkungen an die Kollegen weitergeleitet.Wir freuen uns Sie erneut willkommen zu heißen und ich wünsche Ihnen solange einen wunderbaren Tag!Mit herzlichen Grüßen aus Hamburg,Emily TiedgeFront Office Manager
22 Sep 2022 by Emily Tiedge
Moin Marcel,wir bedanken uns ganz herzlich für Ihre Zeit, die Sie sich genommen haben, um Ihr positives Feedback über Ihren Aufenthalt zu teilen. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen aus Hamburg,Emily TiedgeFront Office ManagerMit herzlichen Grüßen aus Hamburg,Emily TiedgeFront Office Manager
16 Jan 2020 by E.Tiedge
Lieber Mercure Gast, wir bedanken uns ganz herzlich für Ihre Zeit, die Sie sich genommen haben um Ihr positives Feedback über Ihren Aufenthalt zu teilen. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Emily Tiedge Front Office Manager
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Hotel Hamburg City. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Hamburg hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Mercure Hotel Hamburg City offers 187 accommodations with a safe and coffee/tea makers. 49-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Bar/Bistro – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.