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Novotel Hamburg Central Station

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Photo gallery for Novotel Hamburg Central Station

Bar (on property)
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Front of property
Meeting facility
Standard Room, 1 Double Bed | Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Steinstrasse 1, Hamburg, 20095
  • Miniatur Wunderland
    ‪18 min walk‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg Cruise Center
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hallway

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Hamburg Central Station

Central hotel with a 24-hour front desk connected to a rail/subway station in Hamburg
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

With your stay at Novotel Hamburg Central Station, you're connected to a rail/subway station and just a quick walk from Moenckebergstrasse. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Scandinavian cuisine while dining at Mysa
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 5 meeting rooms, a multilingual staff, and an elevator
  • 11 minutes by foot from Hamburg City Hall and a 2-minute drive from Miniatur Wunderland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Novotel Hamburg Central Station also features multilingual staff and an elevator. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 134 reviews
Rating 8 - Good. 43 out of 134 reviews
Rating 6 - Okay. 8 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be cautious when crossing the street in front of the hotel where is no signal for pedestrian. Bed was not so comfortable. Transportation is very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

VISHAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay but Average Food Options

Courteous Staff, Clean & Spacious Room. Breakfast Menu was limited and repetitive, Lunch / Dinner Options in the restaurant were too restrictive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hamburg

A new and clean hotel offering comfortable accommodation in a very convenient location near train station and easy walking distance to main shopping district. Excellent buffet breakfast.
Stayed 3 nights in Dec 2024

4/10 Poor

Carmen

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet and clean room. I recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a good location

Excellent hotel near central station. Room was large and well appointed. Staff were friendly and efficient from reception, restaurant and housekeeping. Hotel is on a busy road but there is no traffic noise. It is very central and we walked to most of the sites we wanted to visit. U Bahn station is directly outside hotel entrance. Liked everything about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel near the main shopping area and a short walk from Central Station. The room was comfortable and had everything you need and breakfast was amazing. I can't wait to come back
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

A SHUKOR

Stayed 5 nights in Oct 2024

8/10 Good

Sheldon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg Hotel

New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paola

Stayed 1 night in Jul 2024

8/10 Good

Leslie

Stayed 1 night in Jun 2024

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel. Staff can be trained better and services can be more. great location and very clean rooms .
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new modern property. A lot of construction around the property but is still quiet.
Stayed 2 nights in Apr 2024

4/10 Poor

Rasida

Travelled with family
Liked: Cleanliness, property conditions & facilities

Double charged for stay

I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
Stayed 9 nights in Apr 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of space, great location, and very new! Only complaint was the towels were so new that they shed fuzz a bit. Had a great short stay overall!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything, close to the train station. Nice staff, good breakfast easy walking to historic sites
Stayed 2 nights in Apr 2024

8/10 Good

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat es gut gefallen
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise

Stayed 2 nights in Jan 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, fantastic location :railway station, city center, metro, parking houses.
Stayed 3 nights in Dec 2024

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral am Bahnhof aber auf der besseren/sichereren Seite. Und fussläufig zur Hafencity und zur Einkaufsstraße Mönckebergstraße.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karin

Stayed 2 nights in Dec 2024