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Novotel Hamburg Central Station

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Photo gallery for Novotel Hamburg Central Station

A buffet with various food items and condiments.
A cozy living room with a sofa, ottoman, and small table.
A modern hotel building with a prominent 'NOVOTEL' sign, multiple floors, and a uniform facade.
Standard Twin Room
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Steinstrasse 1, Hamburg, 20095
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Jungfernstieg
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a small table, and a lamp.

Executive Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, a sofa, a small table with a lamp, a suitcase, and a minibar.

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a small table with a chair, a TV mounted on the wall, and a window with curtains.

Standard Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Hamburg Central Station

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Novotel Hamburg Central Station, you're connected to a rail/subway station and just a quick walk from Moenckebergstrasse. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Scandinavian cuisine while dining at Mysa
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 5 meeting rooms, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 11 minutes by foot from Hamburg City Hall and a 2-minute drive from Miniatur Wunderland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, multilingual staff, and room service (during limited hours) are also featured at Novotel Hamburg Central Station. Parking is available for a fee.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare. Open select days.
Mysa Bar & Lounge - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 36 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage

Family friendly

  • Children's toys

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renewable energy used
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Covered self parking fee: EUR 36 per night
  • Early check-in fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 322 reviews
Rating 8 - Good. 97 out of 322 reviews
Rating 6 - Okay. 22 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 5 out of 322 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Omayma

Liked: Cleanliness, property conditions & facilities
Great location, amazing staff and tasty and nourishing breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, comfortable bed & good area
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very close to train station and downtown. Clean and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent—efficient and helpful, especially in Mysa, particularly Nay Krause and Ada. Only criticism is the bathroom sink area does not allow space for toiletries, shower was difficult, sink would not close.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a wonderful staff! The hotel is very close to the central station and easy walking distance to shopping and main attractions.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heikki

Liked: Cleanliness, staff & service, amenities
Clean room, good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angel Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The room was clean with a very comfy bed. Lots of variety at breakfast. Would definitely stay again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is clean. breakfast is very good and the hotel is just a short walk from central station.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Quiet, very comfortable sleep
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cindie

Liked: Cleanliness, staff & service, amenities
Very quiet room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Nearly new hotel, very clean and friendly. Located near central station
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

John Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a weekend traveller

Great location close to everything, clean and comfortable modern room.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very close to central station and is quiet
Stayed 14 nights in Feb 2025
Verified

10/10 Excellent

TSUNGTE ISAAC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, convenient to subway and train station.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a brand new property, furnished well & very clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, gracious and helpful. The food choices at breakfast were excellent. Dinner in the restaurant was excellent. The location is convenient to the city center and the train station. A clean room awaited us each day. Thank you.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to rail station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice fresh hotel with a Scandinavian feel. Close to the central station and sights. Would Stay there again.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary new hotel. Room was large, well designed and immaculate. Great value.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, fantastic location :railway station, city center, metro, parking houses.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MOIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you’d expect with a pricier Novotel- and handy for the main train station.
Stayed 1 night in Mar 2025