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Novotel Hamburg Central Station

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Lunch and dinner served, Scandinavian cuisine
Meeting facility
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Bar (on property)
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Steinstrasse 1, Hamburg, 20095
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Jungfernstieg
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Hamburg Central Station

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

With your stay at Novotel Hamburg Central Station, you're connected to a rail/subway station and just a quick walk from Moenckebergstrasse. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Scandinavian cuisine while dining at Mysa
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 5 meeting rooms, a multilingual staff, and an elevator
  • Just a 2-minute drive from Miniatur Wunderland and a few minutes from Hamburg Cruise Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Novotel Hamburg Central Station also features multilingual staff and an elevator. Parking is available for a fee.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 236 reviews
Rating 8 - Good. 72 out of 236 reviews
Rating 6 - Okay. 15 out of 236 reviews
Rating 4 - Poor. 6 out of 236 reviews
Rating 2 - Terrible. 4 out of 236 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, gracious and helpful. The food choices at breakfast were excellent. Dinner in the restaurant was excellent. The location is convenient to the city center and the train station. A clean room awaited us each day. Thank you.
Stayed 6 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
-
Stayed 4 nights in Nov 2025

10/10 Excellent

Omayma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, amazing staff and tasty and nourishing breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Quiet, very comfortable sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Abdelrahman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, comfortable bed & good area
Stayed 4 nights in Oct 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The room was clean with a very comfy bed. Lots of variety at breakfast. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a wonderful staff! The hotel is very close to the central station and easy walking distance to shopping and main attractions.
Stayed 1 night in Oct 2025

8/10 Good

Carl Stuart

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to rail station
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. There was even an espresso machine in the room!!! Imagine that! That amenity is an amazing find in hotels these days!
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary new hotel. Room was large, well designed and immaculate. Great value.
Stayed 1 night in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is clean. breakfast is very good and the hotel is just a short walk from central station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cameron, Annan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a brand new property, furnished well & very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Neritan, Washington

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nearly new hotel, very clean and friendly. Located near central station
Stayed 4 nights in Jul 2025

10/10 Excellent

Kin Sang Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025

6/10 Okay

Jerome

Travelled with family
Liked: Amenities, property conditions & facilities
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
Stayed 1 night in May 2025