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Garner Hotel Hamburg Nord

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Relax in comfort with a neatly made bed, a bedside table, and a potted plant.
Welcome to Garner AN IHG Hotel, where a modern reception area sets the tone for a stylish stay.
Relax in a stylish space with a seating area, floor lamp, and pendant light, surrounded by a geometric-patterned carpet.
Enjoy dining in a stylish space with tables, chairs, and a counter for ordering.
Experience the modern architecture of Garnier An IHG Hotel, featuring a unique blend of urban and natural elements.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Steilshooper Allee 53, Hamburg, 22309
  • Stadtpark
    ‪4 min drive‬
  • Sporthalle Hamburg
    ‪6 min drive‬
  • Hagenbeck Zoo
    ‪13 min drive‬
  • Hamburg (HAM)
    ‪6 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed (Premium)

Family Room, 1 Queen Bed with Sofa bed (Premium)

Family Room, 1 Queen Bed with Sofa bed (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Cosy)

Relax in a stylish room with a comfortable bed, wall-mounted TV, and a dresser with mirror.

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed (Cosy)

Relax in comfort with a neatly made bed, a bedside table, and a potted plant.

Room, 1 Single Bed (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Relax in comfort with a neatly made bed, a bedside table, and a potted plant.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Relax in a serene space with a large bed, side table, and natural light pouring in through sheer curtains.

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Hamburg Alsterring

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (473)
The price is €86
for 1 room
includes taxes & fees
19 Aug - 20 Aug
ibis Hamburg Alsterring

About this property

Garner Hotel Hamburg Nord

Hotel in Hamburg with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, self parking, and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff assistance.
Garner Hotel Hamburg Nord offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they enjoy the helpful staff at Garner Hotel Hamburg Nord. During your stay, you'll be within walking distance of City Nord. Free WiFi in public areas, a restaurant, and a business center are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a business center, and a multilingual staff
  • 12 minutes by car from Hagenbeck Zoo and 12 minutes from Hamburg Messe and Congress
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Garner Hotel Hamburg Nord. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
Garner Hotel Hamburg Nord has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 5 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 15 per person
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.85 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 5 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel City Nord
Novum Hotel City Nord
Garner Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel
Garner Hamburg Nord an IHG Hotel
Garner Hotel Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel Hamburg

Garner Hotel Hamburg Nord Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 247 reviews
Rating 8 - Good. 100 out of 247 reviews
Rating 6 - Okay. 47 out of 247 reviews
Rating 4 - Poor. 18 out of 247 reviews
Rating 2 - Terrible. 5 out of 247 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

OZULONYE

Liked: Staff & service, property conditions & facilities
I really loved the staff! The receptionist the Ecuadorean guy was awesome! Very helpful. One cleaner was a a-bit rude. But the other was super nice and helpful even with language barrier. She helped with extra pillows. The room however was ascetically pleasing. Very pretty. But extremely small. They don’t provide kettle or water. No fridge and no air con. If you wanted water you’ll have to use the toilet or purchase at the reception. Hot rooms!!! But the window works and helped to ventilate the room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raikhan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Greau
Stayed 1 night in Mar 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls was paperthin and the wall paint was a little bit scratched, everything else was fine. Great staff service fast check-in, would definitely come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good breakfast but not included.
Stayed 1 night in Feb 2025

10/10 Excellent

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 2 nights in Feb 2025

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay near airport

We had a very pleasant stay. The hotel was clean and comfortable. The front desk was very friendly and helpful by taking delivery of our late luggage and arranging transportation to the airport.
Stayed 2 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness
The facility was adequate. Staff at front desk was helpful. Housekeeping was very poor/inadequate. Asked to have sheets changed and it did not happen. Price was high for the quality opf the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Leonardo

Business traveller
Liked: Cleanliness, staff & service
The Hotel is very clean. Rooms are tight. Breakfast was OK but not outstanding. Limited hot food options. Fruits not fresh, look like caned ones. No air conditioning. Fortunately was not hot during stay. Next to a Shell fuel station and car wash. Noisy room due to that.
Stayed 3 nights in Sep 2024

6/10 Okay

Ali

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Constantin

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

meghan

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are very, very small.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Breakfast had good options as well.
Stayed 1 night in Jul 2024

4/10 Poor

Kayleigh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very small despite being a "double". Rooms are advertised as being soundproofes but considering there is a sizeable gap between the door and the floor, this really isn't the case, you can hear everything. Breakfast was terrible, there was barely anything, only one or two meat and cheese selections and no pastries etc that you would expect from a continental breakfast. The room was too hot and as there is no air conditioning the only way to try and cool the room is too open the window, but if you do this you'll get fumigated by the petrol station next door. As for the bed, they are so uncomfortable my husband spent most of our stay there in significant discomfort. There are no tea and coffee making facilities within the room and there was no desk to speak of, not unless you couldn't the side of the bed as a desk. Overall very expensive for it's location on the outskirts of the city centre and very very basic.
Stayed 5 nights in Jun 2024

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice and staff super friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Britta

Stayed 2 nights in Jun 2024

8/10 Good

Ayun

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Mediocre Stay: Lackluster Service

My hotel experience was mediocre. The staff’s lack of warmth was evident, and there was a noticeable absence of a birthday greeting despite it being my special day. Disappointingly, the room size didn’t meet expectations, and despite my Gold member status, the requested upgrade was not granted.
Stayed 2 nights in Nov 2023

6/10 Okay

Kenneth

Liked: Cleanliness
The hotel was just OK for the price. The breakfast was OK, the room was small but clean, etc. I was a bit suprised they charged for parking considering their parking wasn't full and it was in an area that is relatively residential but the price at 5 euros wasn't ridiculous, either. Nothing special.
Stayed 1 night in Nov 2023

8/10 Good

AHMAD

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Kenway

I booked a hotel in the center of Hamburg and it turns out this one is like like 6 miles from the center They also weren’t willing to change my booking for a Novum hotel in the center
Stayed 1 night in May 2023

6/10 Okay

Aravindan

Disliked: Cleanliness
Stayed 2 nights in May 2023

4/10 Poor

Amy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked a room with a double bed and got 2 singles pushed together my room looked nothing like the picture it was so small I was only given 1 key so I couldn’t charge any devices I had untill I was back and I pre paid my room when I checked in I was charged tax
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. Modern and clean and totally affordable. Anytime again.