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Garner Hotel Hamburg Nord by IHG

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Photo gallery for Garner Hotel Hamburg Nord by IHG

Reception
1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds
Restaurant
Interior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping

Explore the area

View in a map
Steilshooper Allee 53, Hamburg, 22309
  • Place, Cemetery Ohlsdorf
    ‪4 min drive‬
  • Place, Stadtpark
    ‪5 min drive‬
  • Place, City Nord
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Family Room)

Premium Room, 1 Queen Bed with Sofa bed (Family Room)

Premium Room, 1 Queen Bed with Sofa bed (Family Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Queen Bed (Cosy)

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Single Bed (Cosy)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Garner Hotel Hamburg Nord by IHG

A restaurant, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a communal living room, multilingual staff assistance, and a vending machine are onsite.
Garner Hotel Hamburg Nord by IHG offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they enjoy the helpful staff at Garner Hotel Hamburg Nord by IHG. During your stay, you'll be within walking distance of City Nord. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a communal living room
  • 12 minutes by car from Hagenbeck Zoo and 14 minutes from Miniatur Wunderland
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and a communal living room are also featured at Garner Hotel Hamburg Nord by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
Garner Hotel Hamburg Nord by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 5 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 15 per person
  • A restaurant

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 5 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel City Nord
Novum Hotel City Nord
Garner Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel
Garner Hamburg Nord an IHG Hotel
Garner Hotel Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel Hamburg

Garner Hotel Hamburg Nord by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 86 reviews
Rating 8 - Good. 29 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ibrahim, London

Stayed 1 night in Feb 2026

10/10 Excellent

Dan

Liked: Cleanliness
Can’t comment much, only slept 5 hours in the hotel, very short stay.
Stayed 1 night in Jan 2026

8/10 Good

Mykyta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Generally Good, but I wish few things could be better. Personnel was friendly. Room was clean and smelled fine. Room was actually small, (if you open your luggage at the floor, you won't be able to move through the room unless you take it away). Bed was not a proper "bed for two", that was a two single mattresses moved together so it had a gap in the very middle, not the best sleeping experience. Breakfast was 15euro per person, that's a little too expensive for what they serve in my opinion, but I still enjoyed it. I got charged for 3 euro few minutes after we checked out and left, no Idea why/what for.
Stayed 3 nights in Jan 2026

10/10 Excellent

Aula, East Windsor

Stayed 1 night in Nov 2025

10/10 Excellent

Kavin

Stayed 2 nights in Nov 2025

8/10 Good

Nekewon

Stayed 2 nights in Sep 2025

8/10 Good

Nekewon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay in this place again, but have a bigger room. The staffs were very respectful and understanding. Place price was good.
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a cheaper hotel less than 5 miles from Hamburg airport this is your place. I paid about €40 less than other nearby hotels. For one person I had a ver small room but it had everything except a fridge. I had to have the Front Desk keep my insulin in their office fridge. Not a big deal. There is no dining anywhere close but except a Burger King and a McDonalds. Staff were helpful and spoke English. The taxi cost around €21.00 to the Hamburg airport at 6am. Don’t expect much from this place but it is clean, safe and a good stop for 1 night if you need to be close to the airport for a very early flight.
Stayed 1 night in Sep 2025

6/10 Okay

Tammy, Montesano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very clean but super small, just barely enough room to move around in. It was super hot and there is no AC. Parking was sparse.
Stayed 1 night in Jun 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience at this hotel

The rooms were so small my wife and I couldn't walk around the luggage towards the bathroom. No microwave, no fridge, thw room was not cleaned daily. the managers were not accomodating to requests as simple as warming a sandwich. Too much noise during the night from workers outside the building. All in all too expensive for the accommodations, service and location. Do not recommend it at all.
Stayed 8 nights in May 2025

10/10 Excellent

Raikhan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Greau
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good breakfast but not included.
Stayed 1 night in Feb 2025

10/10 Excellent

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 2 nights in Feb 2025

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay near airport

We had a very pleasant stay. The hotel was clean and comfortable. The front desk was very friendly and helpful by taking delivery of our late luggage and arranging transportation to the airport.
Stayed 2 nights in Dec 2024

4/10 Poor

Jens

Liked: Cleanliness
Disliked: Staff & service
The staff is rude and absolutely not willing to assist in fixing their mistake ( double billing of room)
Stayed 1 night in Jan 2026

2/10 Terrible

Jens

Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Excelente me encantó
Stayed 2 nights in Jan 2026

8/10 Good

Erhard

Liked: Cleanliness
Disliked: Amenities
Sauber aber so klein, dass ich mich wunderte dass man sowas vermietet!!!!
Stayed 3 nights in Jan 2026

8/10 Good

Jan

Stayed 1 night in Jan 2026

8/10 Good

Tarik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Ariona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, the rooms were top clean and very comfy.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Nov 2025

8/10 Good

Magdalena

Stayed 4 nights in Oct 2025

8/10 Good

Dirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025