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Hotel Hamburg

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Photo gallery for Hotel Hamburg

Free daily buffet breakfast
Exterior
Comfort Double Room
Reception hall
Family Room

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 29, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪7 min walk‬
  • Place, Moenckebergstrasse
    ‪8 min walk‬
  • Place, Inner Alster Lake
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Hamburg

Hotel connected to the convention center in Hamburg with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Hamburg offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from Moenckebergstrasse. Features include free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 5-minute drive from Miniatur Wunderland and a few minutes from Hamburg Cruise Center
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Hamburg also features multilingual staff, a front-desk safe, and a television in a common area.

This 3-star Hamburg hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift (80 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 110 out of 1002 reviews
Rating 8 - Good. 393 out of 1002 reviews
Rating 6 - Okay. 315 out of 1002 reviews
Rating 4 - Poor. 109 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Arkadiusz

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
OK
Stayed 5 nights in Oct 2025

4/10 Poor

tommy fang ting

Disliked: Staff & service, amenities, property conditions & facilities
Basic meal, staff is bad, no TV available but did not to let guests know
Stayed 9 nights in Oct 2025

2/10 Terrible

Sermin

Stayed 1 night in Oct 2025

8/10 Good

claudio, Bremen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the safebox in the room did not work, marginal people area despite centraly located, I have the feeling of being in an unsecure area
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Please dont book here. We arrive and area its located in isnt a nice area and its above a adult shop. Staff upon check in was rude. The room was okay to just put your head down if you can sirens are every few minutes and no breeze through window as you open it and wall is right there. The bathroom is very very small. Breakfast was nice and variety of options and staff then was nice and polite. But other than that not somewhere i would ever recommend.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

You get what you pay for....

Stayed 1 night in Jun 2025

6/10 Okay

Ala

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just average hotel nothing special the design of the hotel and the women around the hotel area in not good do kids to see
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Liked: Staff & service, room comfort

Okay but probably for a short stay

We did just one night here and I'm not sure we would have lasted longer than that. Rooms were a bit hot but, due to the noise outside throughout the night, we couldn't really open windows. We were with little children and it appears the street the hotel is located on is not child-friendly (e.g. there's a sex store next to hotel entrance). The family room was spacious for five of us though!
Stayed 1 night in Jun 2025

10/10 Excellent

noor

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024

6/10 Okay

Waleska

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed for one night only but def the images shared for the hotel do not match real life. It looks like a completely different place. Its an older version of what you're seeing. We stayed there because of the closeness to the central station but would not be inclined to repeat our visit

10/10 Excellent

George

Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Business traveller

Ok

Stayed 1 night in Mar 2025

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025

2/10 Terrible

Eva

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hostile check in. Property aware of our late check in yet room rented out. Pictures advertised when originally opened. 1 toilet with shower to 9 rooms of double & triple occupancy. To enter property in the evening you have to go through drunks & prostituts & than wait to be let in (buzzer at the door). Breakfast was good and sheet with towels clean
Stayed 5 nights in Dec 2024

6/10 Okay

Neil

Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

10/10 Excellent

Amalia

Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Berlin

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Travelled with partner
Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

2/10 Terrible

Warly

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

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