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Hotel Hamburg

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Photo gallery for Hotel Hamburg

Free daily buffet breakfast
Family Room
Comfort Double Room
Exterior
Interior detail

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 29, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪9 min walk‬
  • Place, Jungfernstieg
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Hamburg

Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Hamburg offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from Schauspielhaus. Features include free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 5-minute drive from Hamburg Messe and Congress and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Hamburg also features multilingual staff, a front-desk safe, and a television in a common area.

This 3-star Hamburg hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift (80 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 109 out of 1002 reviews
Rating 8 - Good. 385 out of 1002 reviews
Rating 6 - Okay. 314 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant and friendly! The room was comfortable and very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness
Helpful and friendly staff Room very clean Decent breakfast with enough options Lighting in the room was poor Good location...the neighbourhood is a bit dodgy but I felt safe enough...main station and public transport very close
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Miika

Liked: Cleanliness, staff & service
Staff was friendly and helpful. The room was clean and spacious. The lack of plug sockets was a challenge for a family of 5 and all the devices we need to keep charged, but we managed ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christean

Liked: Cleanliness, staff & service, amenities
It was amazing
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jenny

Disliked: Amenities, property conditions & facilities
The beds are comfortable and that’s about the only real positive. Dated tired and cramped spaces. Staff helpful though and the breakfast was ok.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast great. Sex shop on ground floor and rough neighbourhood made the stay uncomfortable. Mold/mildew in bathroom. Cheap and convenient for our purposes but will stay elsewhere next time.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ala

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just average hotel nothing special the design of the hotel and the women around the hotel area in not good do kids to see
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Morten

Liked: Cleanliness, staff & service, room comfort
Really a bad neighbourhood and not really nice to get home late at night. The hotel was ok and friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Thomas Maria van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Thomas

Disliked: Property conditions & facilities, room comfort

No BS, just a bed and a decent breakfast

No nonsense, low price hotel with a central location. Nothing to write home about, yet nothing to complain about either. Breakfast was fine and comparable to what you will get in a slightly more expensive (mid class) hotel. Extra bonus for the luggage room letting us explore Hamburg without our backpacks on check out day.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Petter

Liked: Staff & service, amenities, property conditions & facilities
The area is noisy and lively, but that is not the hotel's fault. More than decent overall, the staff were very helpful.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

tommy fang ting

Disliked: Staff & service, amenities, property conditions & facilities
Basic meal, staff is bad, no TV available but did not to let guests know
Stayed 9 nights in Oct 2025
Verified

4/10 Poor

Pak Wo Patrick

Disliked: Property conditions & facilities, room comfort
Hotel is within easy walking distance from Hauptbahnhof. The ground floor of the hotel building is occupied by a sex shop. The street, Steindamn, is chock-full of undesirble people.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Arkadiusz

Liked: Cleanliness, staff & service
Disliked: Amenities
OK
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Magdalena

Liked: Staff & service, amenities
Good price/quality ratio, but the neighborhood is not the best :C
Stayed 1 night in May 2025
Verified

6/10 Okay

Elizabeth

Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Roger

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and breakfast buffet were all great 5 stars. The problem is this is in a mostly migrant area. If your room is in front yes you get a nice balcony. The problem is noise. The street is loud 24/7 never quite. Africans and Arabs all night and day out talking, yelling and playing music.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024
Verified

8/10 Good

Xiufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

I would use this convenient hotel again

Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Luis

Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

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