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Park Hotel am Berliner Tor

4.0 star property

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Photo gallery for Park Hotel am Berliner Tor

Blackout curtains, soundproofing, WiFi, bed sheets
A modern bar area with a television, bar stools, and a variety of liquor bottles.
Daily buffet breakfast for a fee
Reception hall
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Borgfelder Str. 1-9, Hamburg, HH, 20537
  • Place, Mehr!-Theater am Großmarkt
    ‪5 min drive‬
  • Place, Hamburg Wholesale Market
    ‪5 min drive‬
  • Place, Hamburger Kunsthalle
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a TV, a sofa, a desk, and a lamp.

Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room

Blackout curtains, soundproofing, WiFi, bed sheets

Economy Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Blackout curtains, soundproofing, WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Park Hotel am Berliner Tor

This hotel features a bar/lounge, self parking, and a business center. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Park Hotel am Berliner Tor offers 93 accommodations with blackout drapes/curtains. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Our customers tell us they enjoy the helpful staff at Park Hotel am Berliner Tor. During your stay, you'll be within walking distance of Schauspielhaus. You'll find features like a bar, a business center, and breakfast (surcharge).
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee (restrictions apply)
There's an onsite business center. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Park Hotel am Berliner Tor. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Parking on site (EUR 13 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1957
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Eco-friendly toiletries
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 13 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Am Berliner Tor Hamburg
Wyndham Garden Hotel Hamburg City Centre
Wyndham Garden Hamburg City Centre Hotel
Park Hotel am Berliner Tor Hotel
Park Hotel am Berliner Tor Hamburg
Park Hotel am Berliner Tor Hotel Hamburg

Park Hotel am Berliner Tor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 1001 reviews
Rating 8 - Good. 452 out of 1001 reviews
Rating 6 - Okay. 259 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Firuza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2023
Verified

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
Pillows were a bit odd, but overall a comfy and clean room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kojima

Liked: Cleanliness, staff & service, property conditions & facilities
nice location near the station good clean room
Verified

8/10 Good

Guglielmo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is confortble and close to the train station.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Per

Liked: Cleanliness, amenities
Small room, no restaurant, ok breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very friendly and helpful, even lending us an umbrella for the morning on a rainy day.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel location with comfortable clean rooms. Easy walk to the U-Bahn.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Samiullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to city and quiet places,
Stayed 1 night in Jul 2024
Verified

8/10 Good

Vinh-Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel conveniently located near the UBahn. I wanted a stay that wasn’t far from the airport trains.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good, nice experience

Great hotel for a city stay, close to the center
Stayed 1 night in Jun 2022
Verified

8/10 Good

Lars Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elouan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good price. Noisy outdoors. Clean and tidy.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
I really enjoyed my stay but I can’t give 5 stars because the lighting in the room is very inconvenient (no light in the bedroom and both the bedside lights didn’t work) and the wifi signal in the room was terrible. Other than that, it was clean and quiet.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rasmus Juncker

Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Nice hotel with the basic things you need but for a 4-star hotel it doesn't suit it that you can't make a cup of tea of coffee at the room. The filter coffee at breakfast was also not warm. Closeto Berliner Tor with several options to travel and good beds.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Hotel is located very close to the Berliner Tor u-bhan station with train service from the airport via the S1 train. The property is clean and well maintained. The room was a bit cozy but nice. For me the downside was the pillows which seemed to be hermetically sealed and it was like sleeping on an airbag. The breakfast had a nice variety of hot and cold breakfast items. The city center and attractions are easy to get to due to the train station being near by.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
In general good location but due to construction work around the hotel not easy to get to. Lovely staff and very clean. Room and bathroom were pretty small and no aircon. Very hot, even with the provided fan and window open.
Stayed 1 night in May 2024
Verified

8/10 Good

Dag

Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Wahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 4 out 5
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Marcela Donato

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty, not even a fresh coat of paint. Staff are not friendly. Bathroom ridiculously small.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Katja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay there

Horrible bad. Service not aviable. Horrible beds and small room. Breakfast acceptable but no bar og service aviable fyring the day or evenkng except automat.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

paying 4 star prices for a 3 star hotel

unfortunately not a very comfortable stay its not a holel if you have disabilities or if your a large person as i hat to upgrade and pay extra just for a larger bathroom and there is no air conditioning and for a 4 star hotel paying over 350 its very expensive but on the plusside the bar personnel we re very helpful and friendly
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

I would not book this hotel again.

The room and bath were small, poorly lighted and had NO AIR CONDITIONING, only a plug-in fan or an open window. Our fan the first night was annoyingly loud. In the morning we asked for a replacement fan while we were out; when we came back at the end of the day it had not been done and the clerk at the front desk made us carry up a replacement fan ourselves. The hotel is 1/2 block from a fire/ambulance station so open window was not an option because of the incessant sirens. There are no actual restaurants nearby, just quick take out food. I would not book this hotel again.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not great.

The breakfast was very good though. The room was mostly clean but not under the bed for example where I found pamphlets from other guests. We were double charged for one of the rooms (although both paid on the arrival staff insisted my colleague pay his room again upon checkout). The staff were unable to see that the bill was paid in full even though my colleague insisted it was which gave the impression that their system isn't great.
Stayed 4 nights in Sep 2022