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Premier Inn Hamburg City Klostertor

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Photo gallery for Premier Inn Hamburg City Klostertor

Soundproofing, iron/ironing board, free WiFi
Soundproofing, iron/ironing board, free WiFi
Superior Double Room | Bathroom
Standard Triple Room
Standard Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
HAMMERBROOKSTRASSE 37, Hamburg, 20097
  • Place, Hamburg Wholesale Market
    ‪12 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪12 min walk‬
  • Place, Moenckebergstrasse
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Twin Room, Roll-in Shower

Twin Room, Roll-in Shower

Twin Room, Roll-in Shower

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Superior Double Room

Soundproofing, iron/ironing board, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Similar properties

Lounge
Premier Inn Hamburg City Hammerbrook
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 575 reviews
The price is €82
includes taxes & fees
12 Apr - 13 Apr
Premier Inn Hamburg City Hammerbrook

About this property

Premier Inn Hamburg City Klostertor

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking and a 24-hour front desk are onsite. Housekeeping is available on request.
Premier Inn Hamburg City Klostertor offers 280 accommodations with irons/ironing boards. This Hamburg hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.
During your stay at Premier Inn Hamburg City Klostertor, you'll be within walking distance of Hamburg Wholesale Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Hamburg Cruise Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Lounge - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Premier INN Hamburg City Klostertor Hotel
Premier INN Hamburg City Klostertor HAMBURG
Premier INN Hamburg City Klostertor Hotel HAMBURG

Premier Inn Hamburg City Klostertor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 12 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Liked: Cleanliness, amenities
Nice location, staff not very welcoming
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable. It’s convenient to take public transportation. The breakfast has lots of choices.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good value for money but served our purpose perfectly. A lot of road works in the area and noisy outside on Saturday night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carter

Stayed 4 nights in Aug 2025

6/10 Okay

Ivo

Travelled with family
Liked: Cleanliness, staff & service
Vi spiste ikke morgenmad
Stayed 2 nights in Dec 2025

6/10 Okay

Malene

Stayed 2 nights in Dec 2025

8/10 Good

Mie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ja
Stayed 2 nights in Dec 2025

6/10 Okay

Malene

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy bien ubicado, a cerca a una estación de metro, y cerca de la estación central. El servicio muy bueno. La habitación muy cómoda y limpia
Stayed 1 night in Dec 2025

10/10 Excellent

Björn

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2025

6/10 Okay

Franziska

Liked: Staff & service, property conditions & facilities
Das Hotel hat ein Parkhaus angeboten, das Frühstücksbuffet war klein aber fein.
Stayed 1 night in Oct 2025

8/10 Good

Lukas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Gut
Stayed 2 nights in Oct 2025

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Eser

Stayed 1 night in Jun 2025

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für Familien. Sehr sauber und gepflegt
Stayed 2 nights in Sep 2025

8/10 Good

Mats

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Hülya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Das Zimmer war sauber. Leider haben Handtücher gefehlt. Der Check-in wirkte etwas unpersönlich.
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Luiz C

Liked: Property conditions & facilities, room comfort
O hotel tem um bom café da manhã. Pecou quanto a limpeza do quarto. A placa para colocar na porta só informava sobre não ser incomodado e não houve informação sobre ter que pedir a limpeza do quarto na recepção. Ao chegarmos no fim do dia, encontramos o quarto sem limpeza e com as toalhas molhadas. Que decepção!
Stayed 2 nights in Sep 2025

8/10 Good

Margit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal war sehr freundlich und hilfsbereit, Zimmer nett eingerichtet, nur der Kleiderschrank war ein Witz, Garderobe ist das bessere Wort dafür. Auch die Parkgebühren von 26,00 Euro/Nacht ist eine Zumutung. S-Bahn fährt am Hotel vorbei und das aller 10 min. Gleichzeitig wurde an der Straße Bauarbeiten durchgeführt
Stayed 6 nights in Sep 2025

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ist in Ordnung, es muss nur betont werden, dass das Zimmer gereinigt und die Handtücher gewechselt werden.
Stayed 1 night in Sep 2025

8/10 Good

Benno

Stayed 3 nights in Sep 2025

6/10 Okay

Stephan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
+Zimmer war sehr ruhig und sauber +Gute Erreichbarkeit mit der S Bahn +Rezeption -Dame im Frühstücksraum, hatte wohl keine Lust. Laut und launisch. Im Frühstücksraum war zu wenig Personal für die Größe. Gläser waren leer, Kaffeemaschinen sahen aus wie nach einer Schlacht. Abräumen Sehr schleppend.
Stayed 1 night in Aug 2025

8/10 Good

Carolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bitte Frühstück unbedingt übers Portal buchen. Hat vor Ort 17,90€ (!!!!!!) gekostet. Gut, Kind wäre gratis gewesen. Wir haben darauf verzichtet und haben gut in der Europapassage gefrühstückt. Sonst war alles top.
Stayed 2 nights in Aug 2025