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Premier Inn Hamburg City Klostertor

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Photo gallery for Premier Inn Hamburg City Klostertor

A modern bar area with multiple seating options, pendant lighting, and a visible bar counter.
A brick building with a glass entrance and a purple awning labeled 'Premier Inn.'
A hotel room with a large bed, a desk with a chair, a TV, and a bedside table.
A hotel reception area with a modern design, featuring a large wall with inspirational words and phrases, two reception desks labeled 'Premier Inn,' and multiple pendant lights.
A bar area with multiple stools, a counter with bar signs, hanging light fixtures, and a large mirror.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
HAMMERBROOKSTRASSE 37, Hamburg, 20097
  • Place, Hamburg Wholesale Market
    ‪15 min walk‬
  • Place, Moenckebergstrasse
    ‪16 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a large window with curtains.

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a large bed, a desk with a chair, a TV, and a bedside table.

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Mobility Accessible (Barrier Free Room)

Double Room, Mobility Accessible (Barrier Free Room)

Double Room, Mobility Accessible (Barrier Free Room)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Quadruple Room

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 624 reviews
The price is €80
includes taxes & fees
13 Sept - 14 Sept
Premier Inn Hamburg City Hammerbrook

About this property

Premier Inn Hamburg City Klostertor

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking and a 24-hour front desk are onsite. Housekeeping is available on request.
Premier Inn Hamburg City Klostertor offers 280 accommodations with irons/ironing boards. This Hamburg hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.
During your stay at Premier Inn Hamburg City Klostertor, you'll be within walking distance of Hamburg Wholesale Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Hamburg Cruise Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Lounge - This restaurant serves breakfast only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Premier INN Hamburg City Klostertor Hotel
Premier INN Hamburg City Klostertor HAMBURG
Premier INN Hamburg City Klostertor Hotel HAMBURG

Premier Inn Hamburg City Klostertor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 23 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable. It’s convenient to take public transportation. The breakfast has lots of choices.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Emily

Liked: Cleanliness, amenities
Nice location, staff not very welcoming
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good value for money but served our purpose perfectly. A lot of road works in the area and noisy outside on Saturday night.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

May Britt Nyvoll

Liked: Cleanliness, property conditions & facilities
The room was on, but very small. Also the garage was tight and narrow. Very hard to park a family car.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An sich für ein Wochenendtrip ein gutes Hotel. Zimmer sauber, nettes Personal. Allerdings konnte man Fenster nicht komplett öffnen und ein kleiner Kühlschrank hat uns gefehlt. Sonst alles super.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, amenities
Alles super, Frühstück war sehr abwechslungsreich, Personal sehr freundlich und die Zimmer sehr sauber. Leider etwas Schimmel im Bad an den Fugendichtungen und sehr viel Staub, aber sonst gab es nichts zubeanstanden
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities
Parkplätze vorhanden aber teilweise eng.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una gran experiencia
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gutes Frühstück, (wenige) kostenfreie Parkmöglichkeiten am Straßenrand, saubere Zimmer
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten eine schöne Zeit in diesem Hotel. Alles war zu unserer besten Zufriedenheit!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenloses Parken an der Straße direkt am Hotel möglich. Wir sind allerdings auch Sonntags angereist. An einem Werktag dürfte es vermutlich schwierig werden einen dieser Parkplatz zu ergattern. Das Frühstück war reichhaltig und der Frühstücksraum nicht überfüllt. Einziger Kritikpunkt ist der Geräuschpegel. Wir hatten ein Zimmer direkt zu den S-Bahn Gleisen. Entsprechend deutlich waren die Züge zu hören.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Frühstücksbuffet. Super Lage mit direkter Anbindung an die S-Bahn in wenigen Gehminuten.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Willy

Liked: Cleanliness, amenities, property conditions & facilities
Mooie kamer, beetje krap Geen kledingkast, jammer
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Gyula

Liked: Cleanliness, amenities
Disliked: Staff & service
Bra hotell
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Bestens, sofort wieder
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Marc

Liked: Cleanliness, staff & service, amenities
An sich war der Aufenthalt angenehm, jedoch muss ich Minuspunkte geben bei folgenden Punkten : 1. die Kissenbezüge waren leider völlig unrein, so das ich neue ordern musste ( wurden zeitnah gebracht ) 2. der Duschkopf war spürbar verkalkt, duschen war eher, naja.. 3. die Heizung ist ständig in eine Fehlermeldung gegangen. Konnte nicht behoben werden.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Ivo

Liked: Cleanliness, staff & service
Vi spiste ikke morgenmad
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Mie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ja
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy bien ubicado, a cerca a una estación de metro, y cerca de la estación central. El servicio muy bueno. La habitación muy cómoda y limpia
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Franziska

Liked: Staff & service, property conditions & facilities
Das Hotel hat ein Parkhaus angeboten, das Frühstücksbuffet war klein aber fein.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Lukas

Liked: Cleanliness, staff & service, room comfort
Gut
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für Familien. Sehr sauber und gepflegt
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Hülya

Liked: Cleanliness
Disliked: Staff & service
Das Zimmer war sauber. Leider haben Handtücher gefehlt. Der Check-in wirkte etwas unpersönlich.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Luiz C

Liked: Property conditions & facilities, room comfort
O hotel tem um bom café da manhã. Pecou quanto a limpeza do quarto. A placa para colocar na porta só informava sobre não ser incomodado e não houve informação sobre ter que pedir a limpeza do quarto na recepção. Ao chegarmos no fim do dia, encontramos o quarto sem limpeza e com as toalhas molhadas. Que decepção!
Stayed 2 nights in Sep 2025