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Premier Inn Hamburg City Alster

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Photo gallery for Premier Inn Hamburg City Alster

Bar (on property)
Reception
Exterior
Lobby
Standard Triple Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
LĂŒbecker Straße 109, Hamburg, 22087
  • Place, Marienkrankenhaus
    â€Ș6 min walk‬
  • Place, Mundsburg Center
    â€Ș13 min walk‬
  • Place, Alster Lakes
    â€Ș15 min walk‬
  • Airport, Hamburg (HAM)
    â€Ș21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Room amenity

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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The price is €88
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12 Apr - 13 Apr
Premier Inn Hamburg City Klostertor

About this property

Premier Inn Hamburg City Alster

This smoke-free hotel features self parking, a 24-hour front desk, and free WiFi in public areas.
Premier Inn Hamburg City Alster offers 179 accommodations. Guests can surf the web using the complimentary wired and wireless Internet access.
During your stay at Premier Inn Hamburg City Alster, you're just a quick walk from Marienkrankenhaus. Free WiFi in public areas, breakfast (surcharge), and self parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • 6 minutes by car from Miniatur Wunderland and 6 minutes from Hamburg Cruise Center
Premier Inn Hamburg City Alster offers its guests an elevator. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 13 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Premier Hamburg City Alster
Premier Inn Hamburg City Alster Hotel
Premier Inn Hamburg City Alster Hamburg
Premier Inn Hamburg City Alster Hotel Hamburg

Premier Inn Hamburg City Alster Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 119 reviews
Rating 8 - Good. 44 out of 119 reviews
Rating 6 - Okay. 23 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 5 out of 119 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Malcolm

Travelled with partner
Liked: Staff & service
Appears to be set up for overnight stay.as we stayed 4 nights, not enough tea and coffeein room. Had to ask at reception every day and only given 1 nights supply. No food served although hotel has food menus everywhere. Staff helpfull ordering taxis.
Stayed 4 nights in Dec 2025

8/10 Good

Barry

Stayed 3 nights in Dec 2025

2/10 Terrible

Inokentiy, Kiev

Liked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Yasmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The host of the hotel were really rude and you have to pay for everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very knowledgeable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing kettle for tea
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfy and rooms in general were great
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, wasn’t at the hotel long to review everything but beds comfy
Stayed 1 night in Jul 2025

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
It was a nice stay except for the view and noise from the construction
Stayed 1 night in Jul 2025

6/10 Okay

Wing-Hong Stephen

Liked: Staff & service, property conditions & facilities
Shower temperature not working properly. Soap dispenser set too high.
Stayed 3 nights in Jul 2025

2/10 Terrible

RIZA LEVEND

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war extrem alt und schmutzig. Die Klimaanlage im Zimmer funktionierte nicht. Die Betten waren unbequem.
Stayed 2 nights in Jul 2025

8/10 Good

Lea Boel

Stayed 3 nights in Dec 2025

8/10 Good

Birthe

Travelled with family
Liked: Cleanliness, staff & service, amenities
VĂŠrelset var rent og pĂŠnt, personalet var meget hjĂŠlpsomme hele vejen igennem.
Stayed 2 nights in Dec 2025

6/10 Okay

Helge

Travelled with group
Liked: Cleanliness
VÊrelset var ok, men vi havde forventet, at baren var Äben. Det var den sÄ ikke - lÞrdag aften - og baren var en af Ärsagerne til at vi havde valgt dette hotel. Hotellet var fuldt booket, tror jeg, sÄ uanset Ärsag - det fik vi nemlig ikke noget at vide om - sÄ er det ikke ok til prisen for vÊrelset ikke at have baren Äben. Vi var sammen med venner og havde regnet ned at bruge baren - vÊrelserne er ikke store nok til at sidde og hygge sig 4 voksne. SÄ det trÊkker ned i vores opfattelse af hotellet.
Stayed 2 nights in Dec 2025

6/10 Okay

Charlotte

Stayed 3 nights in Nov 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell nÀr man behöver sova pÄ vÀgen hem.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Zimmer, nettes Personal sehr zu Empfehlen
Stayed 1 night in Nov 2025

10/10 Excellent

Funda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Sehr sauber und nettes Personal
Stayed 1 night in Sep 2025

6/10 Okay

HĂ„vard

Travelled with group
Disliked: Cleanliness
Helt ok
Stayed 4 nights in Nov 2025

6/10 Okay

Julius

Stayed 3 nights in Oct 2025

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Das Personal war sehr freundlich, der FrĂŒhstĂŒcksbereich eng und ĂŒberlaufen. Die Betten waren sehr schmal und die Schlafcouch fĂŒr die Kinder war viel zu hart. Ich schlafe gerne auf harten Matratzen aber die Schlafcouch war quasi ein Holzbrett mit Bezug. Die Lage war okay, U Bahn NĂ€he war gut, ansonsten fußlĂ€ufig zu weit von den schönen Locations in Hamburg, war hetzt nicht wirklich wie der Name vermuten lĂ€sst sehr nah an der Alster.Snack Automat und ein Aufzug alle Tage defekt. Keine Katastrophe, wĂŒrde in Hamburg aber nĂ€chstes Mal ein anderes Hotel wĂ€hlen
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Schöner Aufenthalt

Das Zimmer war sauber, das Personal sehr nett und aufmerksam. Endlich ein Cappuccino der etwas krĂ€ftiger ist und nicht nach PlĂŒrre schmeckt.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rausgeschmissen worden weil der Hund dabei war. Vorherige KlĂ€rung des Hundes nicht möglich, weil zweimal mitten im GesprĂ€ch aufgelegt wurde. Keine Kompromissbereitschaft oder Lösungsorientierung seitens des unverschĂ€mten Personals. Jeglicher Vorschlag zur Lösung der Situation wurde abgelehnt. So standen wir am Feiertag abends um 19 Uhr 500km von Zuhause, und mit heulender 7-jĂ€hriger Tochter, entfernt auf der Straße.
Stayed 3 nights in Oct 2025

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HyvÀt liikenneyhteydet
Stayed 4 nights in Oct 2025

2/10 Terrible

Rene

Stayed 1 night in Jul 2025