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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€121* Per night/room 31 Mar - 1 Apr

Superior Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room (Panoramic View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Park View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room (Panoramic View)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Radisson Blu Hotel, Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Congress Center Hamburg. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Balaustine Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from St. Pauli Piers
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Radisson Blu Hotel, Hamburg ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel, Hamburg

Everyone (21) Couples (13) Family (10)
2 out of 5
There was building work going on outside the hotel which causes a problem when booking in or out as not easy pulling your suitcases around, when at breakfast you have to stay at your sit and wait on staff to serve you, they leave food but no tea or coffee and never check had you got everything so was left with nothing to drink. Staff no very friendly.

Posted by , from Dublin on 22 Aug 2020

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Comment from Hotel Management

10 Sep 2020 by customer care

Thank you for taking the time to share your detailed feedback. We are sorry to hear that your experience was anything less than satisfying at that time. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Your comments will be shared with the hotel management to ensure a similar incident won't reoccur in the future. We hope for another opportunity to make a more favorable impression in the future.

4 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Guest Relations

Thank you for the positive feedback :)

4 out of 5
Superb view from high floor! Staff not very friendly. Breakfast buffet great. Location close to Dammtor station great, public transport close and easy to get into town even during construction of conference hall CHH.

Posted by on 3 Oct 2019

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Comment from Hotel Management

3 Oct 2019 by Susann Pfeiffer

Dear Guest, many thanks for your honest review. We hope to welcome you again in the future. All the best Your Radisson Blu TEam

3 out of 5
Was not blown away by our stay. Staff were not very friendly at reception and the room was pretty basic albeit it was clean and had everything we needed. Easy location for the metro. Lots of building work going on outside but didnt impact us. We wouldnt stay here again but had a comfortable stay.

Posted by on 12 Sep 2019

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Comment from Hotel Management

13 Sep 2019 by Susann Pfeiffer

Dear Guest, thank you so much for your honest feedback. We will use your Feedback to improve our service in the future. All the best Your Radisson Blu Team

5 out of 5
Great view of the city (I was at the 19th floor), very noisy outside for the trains and some construction works, but thanks to the great acustic insulation no problem at all to sleep.

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by susann Pfeiffer

Dear Guest, thank your for your honest and kind review. We hope to welcome you again in the future. Best regards Your Radisson Blu Team

1 out of 5
Réservation mensongère de la part d'ebookers. J'ai réservé et reçu une confirmation pour une chambre occupée par un adulte et 2 enfants. A l'arrivée à l'hôtel, j'ai dù encore payer un supplément pour un lit (réservé et confirmé, mais pas dans la chambre). L'hôtel a eu la gentillesse d'un petit geste commercial mais la page de réservation d'ebookers est un problème.

Posted by on 15 Apr 2023

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4 out of 5

Posted by on 19 Oct 2022

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5 out of 5
War alles bestens

Posted by on 19 Jun 2022

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Comment from Hotel Management

28 Jun 2022 by SP

Liebe Irene, herzlichen Dank für die schöne Bewertung. Bis hoffentlich bald einmal wieder Ihr Radisson Blu Team

4 out of 5
Unser Zimmer und die Weinbar waren einzigartig. Der Service in der Bar war sehr schlecht. Nicht aufmerksam, zum Teil wurde man nicht bedient. Dass man Kaffee nicht bis zum Schluss bestellen kann geht einfach nicht. Dass die Sauna geschlossen war geht auch nicht!

Posted by , from Nussbaumen on 8 Jun 2022

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Comment from Hotel Management

29 Jun 2022 by SP

Lieber Rene vielen dank für Ihr ehrliches Feedback und bitte entschuldigen Sie die Unannehmlichkeiten. Bezugnehmend auf Ihren Hinweis mit der Sauna, kann ich Ihnen versichern, dass wir aktuell mit Hochdruck nach einem neuen Spa Betreiber suchen - leider ist es ohne diesen aus Sicherheitsgründen nicht möglich den Saunabereich zu öffnen. Herzlichst Ihr Radisson Blu Team

4 out of 5
Das Zimmer war gut eingerichtet und sehr ruhig. Die Lage top an die öffentlichen Verkehrsmittel angebunden

Posted by on 4 Apr 2022

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About the Radisson Blu Hotel, Hamburg

Location Congressplatz 2, Hamburg, HH 20355

Property Features

Radisson Blu Hotel, Hamburg offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 26070 square feet (2422 square metres) and includes a conference centre. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the eco-certified Radisson Blu Hotel, Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Hamburg hotel.

  • 1 building
  • 556 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • 26070 sq ft of conference space
  • 2422 sq. m of conference space
  • Built in 1973
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hamburg Dammtor Station (0.2 km / 0.1 mi)
  • Metro station: Dammtor S-Bahn (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Blu Hotel, Hamburg offers 556 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Balaustine Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Weinbar 26 – This rooftop bar only serves light fare. Open selected days.

Balaustine Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The on-site spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 10.00
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 27.00 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay) plus a one-off EUR10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hamburg
  • Radisson Blu Hotel Hamburg
  • Radisson Blu Hotel, Hamburg Hotel Hamburg
  • Radisson Hamburg
  • Hamburg Radisson
  • Radisson Blu Hotel, Hamburg Hotel
  • Radisson Blu Hotel, Hamburg Hamburg
  • Radisson Blu Hotel, Hamburg Hotel Hamburg

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.