smartments Hamburg Hamm

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Photo gallery for smartments Hamburg Hamm

Studio XL
Shower, hair dryer, towels, soap
Fridge, microwave, stovetop, dishwasher
Studio XL | Living area
Apartment | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available
  • Free WiFi

Explore the area

View in a map
Luisenweg 9, Hamburg, 20537
  • Place, Hammer Park
    ‪4 min walk‬
  • Place, Marienkrankenhaus
    ‪3 min drive‬
  • Place, Horner Rennbahn
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

Studio

9.4 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Studio XL

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Apartment

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio XL

  • Sleeps 2

Studio

  • Sleeps 2

Apartment

  • Sleeps 2

Similar properties

About this property

smartments Hamburg Hamm

Hotel in Hamburg
This smoke-free hotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out, multilingual staff assistance, and a vending machine are onsite. Weekly housekeeping is available.
Smartments Hamburg Hamm offers 160 accommodations with espresso makers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with cable channels. Housekeeping is provided weekly.

During your stay at smartments Hamburg Hamm, you'll be within walking distance of Marienkrankenhaus. Enjoy features like free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • 6 minutes by car from Miniatur Wunderland and 7 minutes from Elbe Philharmonic Hall
Smartments Hamburg Hamm offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Smartments Hamburg Hamm also features express check-in, express check-out, and an elevator. For a fee, parking is available.

This Hamburg hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 20 per day; includes in/out privileges)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

smartments Hamburg Hamm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren positiv überrascht und sehr zufrieden. Die Lage ist gut. Das Studio gut ausgestattet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Alexandra Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Moderne neue Unterkunft mit Kinderkrankheiten Tolles Konzept, Service unkompliziert. Großzügiges Studio mit gut ausgestatteter Küche. Leider ging in unserem Zimmer die Klimaanlage nicht, es herrscht eine unangenehme Wärme im Gebäude. Zum Glück könnten wir kühl durchlüften. Auch der Fön hat nicht funktioniert. Für eine Neueröffnung gibt es daher noch etwas Luft nach oben.
Stayed 1 night in Aug 2025

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super durchdachtes Konzept. Alles da, was man braucht. Viel Platz und ausreichend Steckdosen vorhanden. Küche mit allem ausgestattet. Betten hervorragend
Stayed 2 nights in Aug 2025

8/10 Good

Tilman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip Top

L’établissement est tout neuf, j’étais le premier dans ma chambre. Par conséquent, tout est en excellent état. Tout ce dont vous avez besoin est là. Il y a même une réception, ce qui est plutôt rare dans ce type d’hébergement et la dame y était très sympathique. Une bonne smart TV et une connexion Internet très rapide. Le seul plainte est pour la climatisation, qui est extrêmement bruyante et complètement inefficace.
Stayed 5 nights in Aug 2025

8/10 Good

Hans-Jörg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neu moderne Unterkunft mit kleiner Kochgelegenheit. Sehr sauber. U-Bahn in 5 Minuten zu Fuß erreichbar. Supermarkt und Bäcker um die Ecke.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryt

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Yunus

Stayed 5 nights in Aug 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Leider waren da keine Snack- und Getränkeautomaten in der Lobby, so wie es beschrieben wurde. Den Postkasten für die Rückgabe der Zimmerkarten haben wir auch vergeblich gesucht.
Stayed 1 night in Aug 2025

2/10 Terrible

Thanh, Hamburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind entsetzt über die Lage dieses Zimmers!! Wir haben heute den 08.08.2025 eingecheckt und waren in dem Zimmer 214. Das Zimmer war benutzt, und nicht gesäubert, gebrauchte Handtücher lagen am Boden, kein Klohpapier, das Bett war benutzt und dreckig, die Küche und gebrauchtes Geschirr lagen noch in der Wanne, und eine Kiste voller Pfandflaschen. Wir hatten über den WhatsApp beschwert, und am gleichen Abend unter Nummer: 040229253000 einer Dame angerufen, leider konnte Sie und an dem Abend nicht weiterhelfen, da in der Zeit die Rezeption schon geschlossen war. Wir waren gezwungen dieses dreckige Zimmer zu übernachten! Diese Lage ist erschreckend, und dafür haben wir nicht gebucht ! Bilder sind im Anhang.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik Jörn Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacek Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neues Apartmentshotel....

Neues Hotel in sehr ruhiger Lage,sehr gute Ausstattung, zur U-Bahn ca 6 Minuten zu Fuß, Rewe um die Ecke, unproblematisch in 10 Minuten per U-Bahn zum Rathaus, Check-in elektronisch per Internet....
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anja

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine nacht dort und man hatte alles eine kleine küche und ein gemütliche bett und alles war sehr sauber ... wir würden es jeder zeit wieder buchen ...
Stayed 1 night in Jul 2025