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Sleephotels

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Exterior
Standard Quadruple Room
Quadruple Room with living Area | Living area
Quadruple Room with living Area | Living area
Shared bathroom

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Steindamm 52, Hamburg, 20099
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburg City Hall
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Sleephotels

Express check-in and free WiFi in public areas are available at this smoke-free hotel.
Sleephotels offers 36 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Sleephotels, you're just a quick walk from Schauspielhaus. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a virtual front desk
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
Sleephotels offers its guests express check-in. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No lift

More

  • 6 floors
  • Built in 1950
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sleephotels Hotel Hamburg
Sleephotels Hotel
Sleephotels Hamburg
Sleephotels Hotel
Sleephotels Hamburg
Sleephotels Hotel Hamburg

Sleephotels Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 97 reviews
Rating 8 - Good. 32 out of 97 reviews
Rating 6 - Okay. 23 out of 97 reviews
Rating 4 - Poor. 12 out of 97 reviews
Rating 2 - Terrible. 21 out of 97 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Christian

Liked: Cleanliness, room comfort
It was not a bad hotel a bit expencise for what you got and then the area was not very good so be careful
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Murat

It was small
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely overpriced, terrible Check-in experience with more than 1h waiting time.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
This isn't a hotel. It's in a very dirty and unsafe area.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near the station, Lidl and a really good vegan restaurant. Lift then stairs to room - receptionist had to explain how to find room by trying out the locks (!) as room no. not given. Bathrooms down a flight of stairs but all very clean and nicely furnished corridors and rooms. Would have been nice to have blinds on the Velux windows, but overall, fine.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Christoph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to toilett it cold, if you want to take a shower it to cold Kabel TV? never again. Check inn??
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

The hostel is good. There is no elevator. Street is not feeling safe while walking at night.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Sangkyoon

Disliked: Staff & service, property conditions & facilities
Smelly Not nice staff
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Please remove from Hotels.com

Did not recieve email from hotel for the code to check in, despite trying to email or phone. Check-in is exclusively automated, so was not able to stay the night. Only non-refundable reservation was available, so lost the money for the booking. This is similar to other people's experience.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
Location was very handy as I wanted to be close to central station. Facilities were poor, and misleadingly described. Despite shower and bathroom being listed as 'room amenities' these were in fact shared. Moreover there was no shower on my floor. Noise snd heat were also a problem as windows were unglazed and fan was poir quality. Also charging plug was in a very inconvenient position, unaccessible from bed. Room was also very small.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Neve

Liked: Staff & service, amenities
Area surrounding the hotel is quite busy and loud, especially at night. Though things like that don’t bother me, I know some may like quiet areas. The facilities themselves are completely bearable, just the shared bathroom could be cleaned/wiped down more frequently. I understand that it’s down to guests respecting the shared space and that any mess or smell made is definitely up to the guests, it could also be managed a little more- I found that there was soap everywhere and wet tissue left on the floor. But overall, I’m satisfied with my stay and would stay there again.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in machine was not working correctly and took a while to check into both our rooms. They were working on neighboring rooms while we were trying to rest. Room was hot and didnt have any A/C so we had to open the windows. This was a problem bc there was a cop or ambulance every 15mins driving by and ppl on the street always yelling and talking through the night.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Jeffrey

Disliked: Staff & service
The check in was bad as the hotel never transmitted a reservation code. And was non responsive to messages. There were no wash clothes in the bathroom, and the curtains did almost nothing to keep the light out. The window didn't seal shut so it let in the rain. The shower was tiny, and if you move at all you can shut off the water.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Sandra Dinorah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I don’t recommend at all, it’s so different from the pictures, I just got there and left, they didn’t return the money when I complained about the difference between their pictures and the reality! The place is on a unsafe area, since the moment you enter to the place is so old, dirty and stinky, it smelled like someone pee in there, the bedroom that I chose was the very last at the top of the building I had to used a super narrow escalator to get in to the bedroom and the whole place looks really nasty! I just did the check in, saw the bedroom and the environment and left right away!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Josephine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Sauber war es soweit. Leider nur kein großes Duschtuch gehabt nur kleine Handtücher vorhanden gewesen
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ren

Liked: Cleanliness, amenities, property conditions & facilities
Alles in Ordnung für den Preis.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Bruno

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel moyen. Environnement pas top. Et surtout l'automate pour entrer qui ne fonctionne pas correctement. Apres 10 coups de telephone une personne est venue m'ouvrir...
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kassey

Liked: Room comfort
Disliked: Staff & service
Det var bare
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
La recepción esta en otro edificio, hay personos pero no te atienden, tienes que hacer self checkinn, la maquina pide mucha informacion y es tardado el proceso, ademas de que, es hasta las 3 de la tarde. Si te toca en el piso 5 o 6 ya no llega el elevadaor y los baños son compartidos. La zona donde esta, es la peor, hay muchos indigentes y drogadictos.
Stayed 1 night in May 2025
Verified

8/10 Good

Annika

Liked: Staff & service, property conditions & facilities, room comfort
Hyggeligt, nemt og tjek ind hvis man gør det inden for tidsrammen. Ligger tæt på banegården og spisesteder. Alt i alt lækkert ophold
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Qualität zu letztem Jahr massiv verschlechtert. Statt Rezeption jetzt neu self Check-in, kein room service, Zimmer hat arg nach Qualm gestunken. Trotz lüften & Masse an Raum Spray nicht zu handeln, nachts schrien junge Laute auf dem Gang (sehr geräuschempfindsame Wände), keine Koffer Aufbewahrung... Gegend: Migranten-Drogen-Distrikt.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Lasse

Disliked: Cleanliness, staff & service, property conditions & facilities
Middelmådig hotel med en urimeligt langsommelig og ringe indtjekning. Det tog ca 2 timer, da der kun var én automat. Værelserne var rimelige, men manglede basisudstyr (garderobe, bøjler, hylder til toiletartikler, mv) Sengene var dog i den bedre ende. Hotellet er meget lydt, og der var meget larm fra gaden. Man blev nødt til at åbne vinduerne, da der ikke var aircondition, så det var svært at sove.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Ole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fine værelser, men dårlig kommunikation

Vi havde nok det mindste værelse, med skråvæg men det var ok. Vi fik kun 1 nøgle til værelset, og det skete desværre også at vi glemte den på værelset. Dette medførte at vi skulle ringe og bede om hjælp. Dette var kl 7.20 men der var ingen respons på receptionen. Fik et nr til nødhjælp netop ved mgl. nøgle. Ringede til dem 5 gange uden at nogen svarede. Efter 20 min fik jeg en sms om at jeg skulle blive ved værelset. Der gik ca 10 min til der kom en og låste op. Han virkede så sur, for han kunne knap nok sige godmorgen, og var væk igen inden jeg kunne nå at sige tak.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Kathrin

Disliked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer und die Einrichtung war sehr schmutzig. Auf den Gardinen, dem Bett, dem Teppich, auf Möbeln überall Flecken. Das Bad ebenfalls sehr schmutzig. Schimmel in der Dusche und alles ingesamt schmutzig. Die Umgebung sehr laut und beängstigend. Immer nur hörte man Polizeieinsätze
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ingo

Liked: Cleanliness, amenities, property conditions & facilities
Fahrstuhl nur bis zur 4. Etage Code wurde nicht vorher per mail verschickt
Stayed 1 night in Mar 2025