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Sleephotels

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Quadruple Room with living Area
Hallway
Quadruple Room, Shared Bathroom
Quadruple Room with living Area | Living area
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Steindamm 52, Hamburg, 20099
  • Hamburg City Hall
    ‪19 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room with living Area

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room with living Area

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Single Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Business Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Sleephotels Cosmos

  • Free WiFi
  • Breakfast available
  • Housekeeping
3.2 out of 5, 90 reviews
The price is €167
includes taxes & fees
15 Aug - 16 Aug
Sleephotels Cosmos

About this property

Sleephotels

Hotel in Hamburg, near Miniatur Wunderland
Express check-in and free WiFi in public areas are available at this smoke-free hotel.
Sleephotels offers 36 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Sleephotels, you're just a quick walk from Museum of Arts and Crafts Hamburg. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a virtual front desk
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Sleephotels offers its guests express check-in. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 15 for adults and EUR 7 for children

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No lift

More

  • 6 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sleephotels Hotel Hamburg
Sleephotels Hotel
Sleephotels Hamburg
Sleephotels Hotel
Sleephotels Hamburg
Sleephotels Hotel Hamburg

Sleephotels Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 84 reviews
Rating 8 - Good. 30 out of 84 reviews
Rating 6 - Okay. 19 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 19 out of 84 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Please remove from Hotels.com

Did not recieve email from hotel for the code to check in, despite trying to email or phone. Check-in is exclusively automated, so was not able to stay the night. Only non-refundable reservation was available, so lost the money for the booking. This is similar to other people's experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Sabine

Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Cemre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sangkyoon

Disliked: Staff & service, property conditions & facilities
Smelly Not nice staff
Stayed 1 night in Oct 2024

8/10 Good

Neve

Travelled with partner
Liked: Staff & service, amenities
Area surrounding the hotel is quite busy and loud, especially at night. Though things like that don’t bother me, I know some may like quiet areas. The facilities themselves are completely bearable, just the shared bathroom could be cleaned/wiped down more frequently. I understand that it’s down to guests respecting the shared space and that any mess or smell made is definitely up to the guests, it could also be managed a little more- I found that there was soap everywhere and wet tissue left on the floor. But overall, I’m satisfied with my stay and would stay there again.
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Christian

Travelled with group
Liked: Cleanliness, room comfort
It was not a bad hotel a bit expencise for what you got and then the area was not very good so be careful
Stayed 2 nights in Apr 2024

2/10 Terrible

Mark

Business traveller
Disliked: Amenities, property conditions & facilities
This isn't a hotel. It's in a very dirty and unsafe area.
Stayed 1 night in Nov 2023

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Carola, Netherlands

Travelled with family
I booked this hotel for my 2 daughters but the didn't dare to stay in the hotel because of the bad neighborhood, they didn't feel safe even at day time. The road was also under construction so they could not reach the hotel by taxi in the evening.
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room in the morning... They refused service to me later that day saying they only took business clients... However, they would not refund the rent!!!
Stayed 1 night in Mar 2020

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Good hotel for business / overnight stay.

Good hotel for business / overnight stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Difficult to navigate from the hotel back round to the parking garage. Staff were ok but didn't engage much and room though ok seemed grubby carpets were well trodden and the area near the hotel seemed very rough in comparison to the main town.
Stayed 1 night in Nov 2018

6/10 Okay

Jenny

Liked: Property conditions & facilities

Average Hotel

Unpleasant neighborhood, 99% of Turkish food around the area. The room is quite spacious and is near to the main train station too.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location. smooth check-in. access to room via lift but still need to walk up a flight of stairs. clean room n comfy bed. a little noisy at night from the street down the window.
Stayed 2 nights in Jun 2018

6/10 Okay

Ole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fine værelser, men dårlig kommunikation

Vi havde nok det mindste værelse, med skråvæg men det var ok. Vi fik kun 1 nøgle til værelset, og det skete desværre også at vi glemte den på værelset. Dette medførte at vi skulle ringe og bede om hjælp. Dette var kl 7.20 men der var ingen respons på receptionen. Fik et nr til nødhjælp netop ved mgl. nøgle. Ringede til dem 5 gange uden at nogen svarede. Efter 20 min fik jeg en sms om at jeg skulle blive ved værelset. Der gik ca 10 min til der kom en og låste op. Han virkede så sur, for han kunne knap nok sige godmorgen, og var væk igen inden jeg kunne nå at sige tak.
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathrin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer und die Einrichtung war sehr schmutzig. Auf den Gardinen, dem Bett, dem Teppich, auf Möbeln überall Flecken. Das Bad ebenfalls sehr schmutzig. Schimmel in der Dusche und alles ingesamt schmutzig. Die Umgebung sehr laut und beängstigend. Immer nur hörte man Polizeieinsätze
Stayed 3 nights in Apr 2025

8/10 Good

Ingo

Liked: Cleanliness, amenities, property conditions & facilities
Fahrstuhl nur bis zur 4. Etage Code wurde nicht vorher per mail verschickt
Stayed 1 night in Mar 2025

2/10 Terrible

Christoph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to toilett it cold, if you want to take a shower it to cold Kabel TV? never again. Check inn??
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nie wieder . Laut und unbequem

Umgebung nicht so. War sehr laut egal ob Tag oder in der Nacht . Die Wände sehr dünn, dass man den Nachbarn beim schnarchen hören kann. Betten waren okay, sowie das Zimmer und Bad. Nur das nötigste. Zimmer eher klein. Wir hatten 2 Nächte , das hat vollkommen gereicht aber wir würden es nicht weiter empfehlen wenn man ein ruhigen Schlaf benötigt.
Stayed 2 nights in Dec 2024

6/10 Okay

Riccarda

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Travelled with family
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

The hostel is good. There is no elevator. Street is not feeling safe while walking at night.
Stayed 3 nights in Nov 2024

2/10 Terrible

Noah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Achtung! Hotel zieht Kunden ab!

FINGER WEG! Ich reise viel nach Hamburg und das war mit Abstand das scheußlichste Hotel von allen. Ich kam aufgrund einer Zugverspätung nach Check-In-Zeit an. Versuchte vorher aus dem Zug das Hotel telefonisch zu erreichen. Keinerlei Antwort. Ich musste die erste von 3 Nächten woanders verbringen. Am nächsten Tag wollte ich dann einchecken, doch mein Zimmer war andersweitig vergeben. Zudem musste ich den vollen Preis bezahlen. Auf Nachfrage bei Mail und Telefon bekam ich unterirdische Antworten. Ich bleibe auf 300 Euro sitzen, das Hotel antwortet auf keine Mails mehr und möchte nicht einen Cent zurückzahlen, obwohl ich rechtzeitig da war. Falls sie sich jetzt doch noch überlegen dort zu buchen: Das einzige Lebewesen, welches ich am Abend in der Hotellobby noch angetroffen habe, war eine Ratte, die es sich dort bequem gemacht hat. Ich würde jedem empfehlen hier niemals zu buchen.
Stayed 3 nights in Sep 2024