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Steigenberger Hotel Hamburg

VIP Access

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
2 restaurants, breakfast served
Lobby
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, St. Michaelis Church
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Suite

  • Canal view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Canal view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room

8.8 out of 10
Excellent
(11 reviews)
  • Canal view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room (Riverside)

9.6 out of 10
Exceptional
(29 reviews)
  • Canal view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Canal view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Canal view
  • 184 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Steigenberger Hotel Hamburg

2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service. Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Steigenberger Hotel Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from Neuer Wall. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by Restaurant am Fleet, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Neuer Wall and International Baptist Church of Hamburg
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
Restaurant am Fleet - Overlooking the garden, this restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 38 per day; includes in/out privileges)
  • Valet parking on site (EUR 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Valet parking fee: EUR 45 per night (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day
  • Towels fee: EUR 0 per accommodation, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Alyssa

Stayed 2 nights in Dec 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, excellent design and high quality amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious rooms. Very polite staff. A minor issue with the room was dealt with very quickly. Great breakfast choice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Helpful staff, clean and comfortable room, great location (near a x-mas market and short walk to public transportation), and a beautiful view of the water.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very helpful any courteous. Our room had a wonderful view. Breakfast exceeded our expectations.
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Liked: Staff & service
Great hotel, lovely room overlooking the river. Central location and easy access to surrounding areas
Stayed 4 nights in Nov 2025

10/10 Excellent

aidan

Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2025

8/10 Good

aidan

Liked: Cleanliness, staff & service, amenities
Room clean
Stayed 1 night in Nov 2025

10/10 Excellent

Bahram

Stayed 2 nights in Nov 2025

10/10 Excellent

Myron, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Amazing contemporary decor throughout the hotel. Two terrific Gold Key Concierge’s. Truly wonderful breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anne, Beckenham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location - walking distance to all the main sights and near to the S1 station to/from the airport. The staff on reception were very efficient. The room was spacious, contemporary, comfortable and clean and had excellent amenities. We enjoyed great negronis from the bar compliments of our VIP Access. We’d definitely recommend this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Armine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable hotel
Stayed 1 night in Oct 2025

10/10 Excellent

SHIEKH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Choice to stay in Hamburg
Stayed 1 night in Nov 2025

10/10 Excellent

Emily Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, extremely friendly and helpful staff, perfectly located in the town. Would definitely return!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew, Olney

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience service and staff are well trained and hospitable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Stayed 4 nights in Oct 2025

10/10 Excellent

CELESTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect area. The rooms and bed were cozy. It was in walking distance to a lot of attractions, transportation and food areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mousa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Nice location, beautiful view, close to shopping. The valet was rude. I don’t think they like foreigners.
Stayed 2 nights in Sep 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect experience

Stayed 1 night in Sep 2025

2/10 Terrible

Rich

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Edel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a wonderful location along the water.
Stayed 1 night in Aug 2025