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Urban Home Self Check-In Hotel

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Photo gallery for Urban Home Self Check-In Hotel

Triple Room
Private kitchenette
Apartment 2 | View from room
Exterior
Apartment 2 | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Vogelhüttendeich 73, Hamburg, 21107
  • Place, Ballinstadt Auswanderwelt Hamburg
    ‪4 min drive‬
  • Place, IBA Dock
    ‪4 min drive‬
  • Place, International Garden Show Hamburg
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪34 min drive‬

Room options

View all photos for Double Room

Individually furnished, desk, free WiFi, bed sheets

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment 1

Private kitchenette

Apartment 1

  • 60 sq m
  • 3 bedrooms
  • Sleeps 9
  • 6 Single Beds

View all photos for Apartment 4

Apartment 4 | Private kitchen

Apartment 4

  • 120 sq m
  • 6 bedrooms
  • Sleeps 12
  • 9 Single Beds

View all photos for Apartment 2

Apartment 2 | Private kitchen

Apartment 2

  • 70 sq m
  • 4 bedrooms
  • Sleeps 11
  • 8 Single Beds

View all photos for Apartment 3

Private kitchenette

Apartment 3

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 3 bedrooms
  • Sleeps 10
  • 7 Single Beds

View all photos for Business Room

Individually furnished, desk, free WiFi, bed sheets

Business Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Urban Home Self Check-In Hotel

This smoke-free hotel features express check-in and free WiFi in public areas.
Urban Home Self Check-In Hotel offers 24 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. 999-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Urban Home Self Check-In Hotel, you'll be close to Hamburg Cruise Center. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • 11 minutes by car from Hamburg Cruise Center and 12 minutes from Miniatur Wunderland
Urban Home Self Check-In Hotel offers its guests express check-in. WiFi is free in public spaces.

This Hamburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 999-inch flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Urban Home Hotel Hamburg

Urban Home Hamburg

Urban Home Hotel Hotel

Urban Home Hotel Hamburg

Urban Home Hotel Hotel Hamburg

Urban Home Self Check-In Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 246 reviews
Rating 8 - Good. 119 out of 246 reviews
Rating 6 - Okay. 33 out of 246 reviews
Rating 4 - Poor. 16 out of 246 reviews
Rating 2 - Terrible. 10 out of 246 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joleene

Disliked: Staff & service, property conditions & facilities
the bathroom had a strange scent. checking in was a nightmare. calling the second floor the"first floor" is apparently the "way it is done" on Germany. The employee knocking on my door telling me (in German) that I need to leave at 11. Even though it was only 10? I would recommend staying somewhere else. the price was not worth the experience
Stayed 1 night in Oct 2025

10/10 Excellent

Vyacheslav, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up
Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Hiroki

Business traveller
Liked: Room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Not a fan of the self check-in
Stayed 1 night in Mar 2025

4/10 Poor

Ian, Queen Creek

Stayed 7 nights in Jan 2025

4/10 Poor

Hope

Disliked: Cleanliness, staff & service, property conditions & facilities
This is like a fancy hostel. It has false advertising. Let's get into it... To start with, when we got there, they say that their office is opened everything day with staff, but it's not. They keep the lights off to where you don't see anybody in there and the door locked, you use a lock box up front to get your key. They send a message saying to call to get a code for your key, but then when I called I was met with the rudest man. He tells us to come inside, but the office door was locked and the lights were off, so he bursts open the door and tells us to check in with the box in a demeaning tone. I explain that he doesn't need to be rude because the message said clearly to call and get a code, but alas, he continued rudeness. There's false advertising because the office is never truly open, the lobby area is not available for guests to use, and no friendly staff in sight. I believe the man was sexist against women because he gave condescending tones towards me, the woman who reserved this, but was friendly towards my husband. It's 2024, not 1902. Anyway, we were given the room Las Vegas and we walked to it and found the bathroom was booming with Silverfish (bugs) which is so GROSS! They can eat clothes, too. We stayed in that room for one night and honestly, this was the first time I ever considered a refund and leaving, but they told Expedia they wouldn't do any refunds ever (SO BEWARE)... We were changed to the Istanbul room. I don't recommend this place, clearly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 10 nights in Oct 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
A good experience!
Stayed 1 night in Nov 2024

6/10 Okay

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff responded quickly to our request
Stayed 7 nights in Oct 2024

6/10 Okay

Alexi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is no fridge or microwave in the room i stayed in
Stayed 19 nights in Jun 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Being in the city and not too far from a bus stop was nice, it was cool. I wish there was a fan in the room for the summer heat
Stayed 2 nights in Jun 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

ZHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY THERE!!

Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
you never people working foir this hotel. also it was terrible when i arrived. nobody was there and they dont even send me a code to open the door, i was glad i met one of the customer who has a mobile phone and call the number. but terrible logistics
Stayed 1 night in May 2019

6/10 Okay

Mill

Disliked: Staff & service
It wouls be great if they can mark in the hotel description that no staff will be at the check in counter after 8pm and customer who check in after that has to contact the staff in advance. My confirmation letter just mentioned tht check in starts at 3pm and till mid night. I missed the email they would like to check my check in time and i was stuck at the lobby with closed door. Not untill I call the hotel and someone gave me the passcode to get the room key from the mailbox.
Stayed 1 night in May 2019

6/10 Okay

Sabrina

Liked: Cleanliness
Stayed 6 nights in Mar 2019

10/10 Excellent

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Graham, ipswich

Liked: Cleanliness, staff & service, room comfort

Well refurbished hotel very good design

Very nice hotel experience better then I though, needed refreshments like coffee or bottled water in hotel room only down side other then that very pleased with are stay. Staff very helpful, would go again.
Stayed 3 nights in Sep 2018

6/10 Okay

Daniel

The hotel reception is not open past 8pm and only reopens 8am. I arrived past 8pm and it was then not so easy to enter the hotel and get my room key card. These premises are best described as studio apartments, as there are no facilities, no breakfast on offer, and limited reception hours. It’s not a hotel! The room was clean and tidy. However the surroundings of the ‚hotel‘ are below standard, noisy for most of the night, people drinking and shouting in front of my window so that i had to call security twice. The guard explained that this is ‚normal‘ here. A taxi ride to the city is 30 Euro. Next time I will stay in HH City, not at this ‚hotel‘ again.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

The room was a sauna

The hotel itself is adorable and has beautifully painted walls with various designs in each room. Though on the smaller side, I really loved the room's and bathroom's design, and the bed was comfy. However, my husband tends to struggle with heat (and by contrast, I'm almost always cold). Not only is there no A/C--this would have been fine with better circulation in the room--but there were no fans available and the room legitimately traps heat. We cut our stay short; the one night we were there, we struggled to sleep because the room was so humid, both of us were covered in sweat, and we took multiple showers over the course of the night just so we could try to get a few more hours of rest. My husband also developed heat rashes all over his body. Ultimately, I think this hotel would be wonderful in the Fall or Winter months...but it's brutal for late Spring/early Summer. The staff was very nice and spoke excellent English.
Stayed 3 nights in Jun 2018