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Best Western Plus Burlington Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Meeting facility
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Village Theatre Waterdown
    ‪10 min drive‬
  • McMaster University
    ‪15 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Burlington Inn & Suites

Eco-certified hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a hot tub, and a business center.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The free breakfast at Best Western Plus Burlington Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Lil' Monkeys. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 5 minutes by car from Lake Ontario and 13 minutes from TD Coliseum
Best Western Plus Burlington Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Burlington Inn & Suites. Self parking is free. The property offers extended parking privileges.

This Burlington hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 868483983RT0001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Reviews

Best Western Plus Burlington Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1014 reviews
Rating 8 - Good. 291 out of 1014 reviews
Rating 6 - Okay. 93 out of 1014 reviews
Rating 4 - Poor. 23 out of 1014 reviews
Rating 2 - Terrible. 33 out of 1014 reviews

Reviews

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and very helpful. The amenities were nice, the pool was warm and the hot tub was great. Exercise room was well equipped. The rooms were recently renovated and were very nice.
Stayed 1 night in Jun 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tarja

Stayed 1 night in Jun 2025

8/10 Good

Alistair

Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

Great location just down the street from the Burlington GO station which enabled to easily travel in and out of Toronto for a concert. Toronto hotels are much more expensive. The room appeared to have been recently updated. Breakfast included is always appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Shivam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overr all good
Stayed 1 night in Jun 2025

10/10 Excellent

Marian, Massey

Travelled with partner
Liked: Property conditions & facilities
It’s a pleasure to say that this property is one of the best hotels we have stayed in a very long time!! It’s very friendly, respectful, along with staff that are very, very polite & respectful. The rooms themselves are also clean and tidy, with lots of pillows, large fluffy towels. Thank you Best Western for a wonderful stay again, you are the best.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a one night stay to attend an event in town. Reception was friendly and efficient and later came up to our room because we couldn't figure out the tv. Everything was just as expected and I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Staff are pleasant. Breakfast was a good spread, well stocked, and good amount of seating. Room was spacious, beds were comfortable, lots of towels and other items provided. Bathroom was in good condition. Wifi worked well. Close to QEW and Burlington GO, so easy to get around. Overall a good room and facilities for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Hillel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean rooms, great service, and loved the pool and jacuzzi!
Stayed 4 nights in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

louise

Travelled with group
Liked: Amenities, property conditions & facilities
Even though the elevators were not working (waiting for a part), the front desk staff was very accommodating and took our luggage up to the third floor. The hotel is being renovated and will be very clean/modern. Good stay, no complaints at all.
Stayed 2 nights in May 2025

10/10 Excellent

Marie-Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was that i could not connect to the internet of the hotel for work as the network is considered public and my work does not accept this type of connection. The rest was excellent and above!
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perhaps improving on sheets...were not very form fitting , would gather and get rather uncomfortable...
Stayed 2 nights in Jun 2025

6/10 Okay

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautifully updated and very clean. We were so happy with the space. Unfortunately when I went to the washroom in the middle of the night I saw a cockroach on the counter. Made me feel uncomfortable the rest of the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

6/10 Okay

Asif

Average
Stayed 2 nights in Jun 2025

2/10 Terrible

Hisham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed 8 times. Than receptionist was treating me an idiot she claims im an unwanted guest
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the outdoor patio by the indoor pool and the included breakfast was convenient. We liked having, in our room, a coffeemaker, mini fridge and microwave.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice staff.over all a good stay. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

10/10 Excellent

Abdelrahman

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean, very friendly staff
Stayed 5 nights in Jun 2025

6/10 Okay

Beverly

Stayed 1 night in Jun 2025