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Four Points by Sheraton Hamilton - Stoney Creek

3.0 star property

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Photo gallery for Four Points by Sheraton Hamilton - Stoney Creek

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Indoor pool
Meeting facility
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

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49 Goderich Road, Hamilton, ON, L8E 4W8
  • Place, Confederation Park
    ‪11 min walk‬
  • Place, Wild Waterworks
    ‪13 min walk‬
  • Place, Eastgate Square Mall
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points by Sheraton Hamilton - Stoney Creek

Hotel with free parking, near Lake Ontario
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and dry cleaning are onsite. Housekeeping is available on request.
Four Points by Sheraton Hamilton - Stoney Creek offers 138 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Hamilton - Stoney Creek. During your stay, you'll be within walking distance of Lake Ontario. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Lake Ontario and 14 minutes from TD Coliseum
Four Points by Sheraton Hamilton - Stoney Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Four Points by Sheraton Hamilton - Stoney Creek also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Four Points by Sheraton Hamilton - Stoney Creek has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 12 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 13 to November 30:
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12.00 to 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Hamilton
Quality Hotel Hamilton
Quality Hotel Hamilton Stoney Creek
Quality Hotel Stoney Creek
Quality Hamilton Stoney Creek
Quality Stoney Creek
Four Points Sheraton Hamilton Stoney Creek Hotel
Four Points Sheraton Stoney Creek Hotel
Four Points Sheraton Hamilton Stoney Creek
Four Points Sheraton Stoney Creek
Four Points by Sheraton Hamilton Stoney Creek
Four Points by Sheraton Hamilton - Stoney Creek Hotel
Four Points by Sheraton Hamilton - Stoney Creek Hamilton
Four Points by Sheraton Hamilton - Stoney Creek Hotel Hamilton

Reviews

Four Points by Sheraton Hamilton - Stoney Creek Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 563 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

Reviews

2/10 Terrible

Josh

Travelled with group
Disliked: Cleanliness, staff & service

Beware.

Check in was a complete mess, put us in a room someone was already in. One room that was booked was not cleaned, garbage beds not made toilet used. Fridge in our room didn’t work, told staff nothing done. House keeping left our towels and garbage in our room. Beds felt like a wooden plank. Security harassing non stop every night in parking lot.
Stayed 4 nights in Jul 2025

8/10 Good

Emily

Stayed 4 nights in Jul 2025

2/10 Terrible

CYNTHIA

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

aleksandar

Business traveller
Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest staff i have ever met

Rey and his crews were super nice and helpful. They were helping above and beyond during my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in every role were excellent, especially in the restaurant (breakfast 2x, dinner 1) but also at front desk and housekeeping...clearly the mandate is to go the extra mile, and they do.
Stayed 2 nights in Jul 2025

10/10 Excellent

Naresh reddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

6/10 Okay

Anjeza

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast wasn’t even that good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andre

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol-Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night during a road trip, checked in late in the evening (around 10pm), staff was nice and got us checked in quick and easy, the room was clean and the beds were so soft and comfortable, temperature control in the room was easy and AC worked well, nice blackout curtains and clean bathroom. Checkout is at 12 which is very convenient for late sleepers like us! Overall, perfect for a comfortable stay, we will be returning during our next trip in the region!
Stayed 1 night in Jul 2025

8/10 Good

Awobusuyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like where it was situated. Not easily accessible from main highways. Road leading to it was rough. Basically sitting in an industrial area.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay only issue I wish the pillows were more firm!
Stayed 1 night in Jul 2025

4/10 Poor

Jose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My family and I stayed at the Four Points by Sheraton in Hamilton for two nights. On the morning of our second day, our room had not been serviced—linens and towels were not changed—so we requested a full room service. We were informed that housekeeping would take care of the garbage, replace the towels, and make the beds. However, when we returned later that evening, none of the requested services had been completed. I had to go to the front desk myself to request fresh towels. Additionally, the garbage had not been properly removed. Upon checking out, we experienced unprofessional behavior from the cleaning staff, who made rude comments toward us. We reported this to the front desk staff before leaving. Based on this experience, I would not stay at this establishment again, nor would I recommend it to others.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geerthikan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick little vacation with the kids. Easy check in. Rooms were clean and comfortable. Air conditioning worked very well. Shower was roomy and water had good pressure. Pool was nice, but possibly not ideal for younger kids. The rough walls and floor of the pool weren’t great, but not a deal breaker. If we were up this way again, we would definitely stay here. Very good rate for what was offered and much better than comparable properties.
Stayed 3 nights in Jul 2025

10/10 Excellent

Florimond

Very quiet place
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth, GREELY

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

6/10 Okay

Emryss

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place was clean and fine, but the TV was broken so they moved us to another room. The next room the TV would not work and they told us they’d have someone come up to fix it, and they did not. Smart TVs are very limited and do not work. They said they just didn’t know and would come back to find a solution. I am not pleased to have paid full price for a room. Kept waiting around for them to knock like they said they would, and nothing. Went to front desk twice about it and nothing happened. They said other people are having the same issue.
Stayed 1 night in Jul 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to lots of restaurants. The evening staff were very helpful when I notified them that there were no more towels at the pool.
Stayed 1 night in Jul 2025