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Holiday Inn Express Hamilton Upper James by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hamilton Upper James by IHG

Exterior
Point of interest
Point of interest
Free daily buffet breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
1276 Upper James St, Hamilton, ON, L9C 3B3
  • Place, Lazermania
    ‪4 min drive‬
  • Place, Canadian Football Hall of Fame & Museum
    ‪6 min drive‬
  • Place, McMaster University
    ‪9 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hamilton Upper James by IHG

Hotel in Hamilton with free breakfast and a 24-hour front desk
A 24-hour front desk, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
During your stay at Holiday Inn Express Hamilton Upper James by IHG, you'll be within walking distance of Lazermania. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Just a 2-minute drive from Lazermania and a few minutes from Mohawk College
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This Hamilton hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton

Holiday Inn Express Hamilton Upper James by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 372 reviews
Rating 8 - Good. 75 out of 372 reviews
Rating 6 - Okay. 19 out of 372 reviews
Rating 4 - Poor. 17 out of 372 reviews
Rating 2 - Terrible. 14 out of 372 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Stayed 1 night in Sep 2025

10/10 Excellent

Ian Mich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and the room are nice and clean and modern looking which I like. I also like the floors too
Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, attentive staff and very comfortable beds!
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Stayed 1 night in Sep 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The only problem we encountered was that the handicap accessible room we were given did not accommodate all of my husbands needs. The bed was too high for him to transfer easily and the bathroom had a tub not a roll in shower. However, I reserved this room online so I’m not sure if the hotel was aware of which type of accessibility was required.
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha, Atwood

Stayed 1 night in Sep 2025

10/10 Excellent

Laisley

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

THOMAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience!!

The hotel and its staff were superior from the front desk clerk to the housekeeping staff. Everyone was friendly and helpful. Our room was clean and comfortable. The breakfast was about on par with other hotel "free" breakfasts, but it all was well organized, very clean and fresh. The hotel location was great on Upper James St. as there was everything you could imagine within a 5 minute drive. We'll definitely plan on staying here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed at this Holiday Inn Express. The room was comfortable and clean. Checking in and out were no problem. the free breakfast, while not gourmet, was certainly serviceable. I have no problem recommending this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. I would highly recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Sep 2025

4/10 Poor

Radia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
L’emplacement de l’hôtel est très bruyant et difficile de sortir du parking. Le tapis des chambres est sale et le ménage est à désirer. Nous étions obligés de se plaindre à la réception pour que notre chambre soit nettoyée. Le petit déjeuner est juste un continental, rien de surprenant! Nous étions déçu!
Stayed 3 nights in Sep 2025

10/10 Excellent

James, Walkerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location suited our purpose and hotel was clean, comfortable and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Scot

Stayed 1 night in Sep 2025

10/10 Excellent

George W.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel, very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Property conditions & facilities
Staffs are good and trying their best to serve within their limited capacity. But facilities including housekeeping services, resources, parking areas totally not that good. AC was very noisy, and we couldn't properly sleep due to the noise.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Friendly, close to airport
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very new and nice properry
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with super friendly staff. It’s clean, quiet, and great for a peaceful stay. I totally recommend it.
Stayed 3 nights in Aug 2025

8/10 Good

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new choice near Hamilton airport

The Upper James Holiday offered freshness and location at a reasonable price
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 2 nights quiet and clean place !
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our Girls Trip to Niagara! Conveniently close to the highway and very clean, new hotel property. Staff was very courteous and warm, and the front desk clerk even went out of his way to get me a large bag of ice for our cooler :) Would highly recommend!
Stayed 2 nights in Aug 2025