Holiday Inn Express Hamilton Upper James by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hamilton Upper James by IHG

Exterior
Free daily buffet breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1276 Upper James St, Hamilton, ON, L9C 3B3
  • Place, Mohawk College
    ‪7 min drive‬
  • Place, McMaster University
    ‪9 min drive‬
  • Place, TD Coliseum
    ‪14 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hamilton Upper James by IHG

Hotel in Hamilton with free breakfast and a 24-hour front desk
A 24-hour front desk, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
During your stay at Holiday Inn Express Hamilton Upper James by IHG, you'll be close to TD Coliseum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • 8 minutes by car from TD Coliseum and 11 minutes from McMaster University
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This Hamilton hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton

Holiday Inn Express Hamilton Upper James by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 325 reviews
Rating 8 - Good. 62 out of 325 reviews
Rating 6 - Okay. 17 out of 325 reviews
Rating 4 - Poor. 14 out of 325 reviews
Rating 2 - Terrible. 14 out of 325 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay very satisfied with hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Miranda

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean! Front staff were wonderful !
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Stayed 2 nights in Aug 2025

8/10 Good

Taylor

Stayed 1 night in Aug 2025

8/10 Good

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
New and close to everything
Stayed 2 nights in Aug 2025

8/10 Good

cri

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for price point. No frills, but all the essentials.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Quiet and clean
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

They did not honour my reservation
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities
Nice & clean everyone very helpful at front desk
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great! thanks!
Stayed 1 night in Jul 2025

10/10 Excellent

Jatinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Otefe

Liked: Cleanliness, staff & service, property conditions & facilities
My experience was pleasant. I would recommend it and if I am in the area again, I definitely would highly consider using it again.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities, property conditions & facilities
Fairy new hotel. Room was clean, decorated fine and had a great shower. Breakfast was included and was very good with a variety of chooses. Eating area had lots of seating. Very clean.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is barely a year old and things are already falling apart. The toilet paper holder was like a seesaw and the roll kept falling on to the floor. My room wasn't cleaned properly. There was hair in quite a few spots throughout. The ice bucket had melted ice from the guest before. All the pillows smelled of other people's odors. There are no blackout curtains meaning at 530 am you're up due to the brightness from outside. Breakfast wasn't great. Staff were pleasant though.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious modern room
Stayed 1 night in Jul 2025

2/10 Terrible

Steve

Stayed 2 nights in Jul 2025

2/10 Terrible

Donald

Stayed 1 night in Jul 2025