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Holiday Inn Express Hamilton Upper James by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hamilton Upper James by IHG

Exterior
Free daily buffet breakfast
1 bedroom, in-room safe, iron/ironing board, free WiFi
Point of interest
Point of interest

Popular amenities

  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
1276 Upper James St, Hamilton, ON, L9C 3B3
  • Mohawk College
    ‪3 min drive‬
  • FirstOntario Centre
    ‪8 min drive‬
  • McMaster University
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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The price is €124
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includes taxes & fees
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About this property

Holiday Inn Express Hamilton Upper James by IHG

Hotel in Hamilton with free breakfast and a 24-hour front desk
A 24-hour front desk, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
During your stay at Holiday Inn Express Hamilton Upper James by IHG, you'll be close to FirstOntario Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • 8 minutes by car from FirstOntario Centre and 11 minutes from McMaster University
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This Hamilton hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton

Holiday Inn Express Hamilton Upper James by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 222 reviews
Rating 8 - Good. 40 out of 222 reviews
Rating 6 - Okay. 12 out of 222 reviews
Rating 4 - Poor. 8 out of 222 reviews
Rating 2 - Terrible. 11 out of 222 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The rooms were amazing and newly renovated. Amenities were good, as well as the food! Breakfast was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and modern. Great tile and glass shower, comfortable beds. Nice room. Exactly what we needed for one night stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Zaia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at this stay, I’ll be staying in this hotel again
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Travelled with group

A great hotel

Our home away from home Just stayed 1 night so did not need room service
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, staff was courteous, comfortable Parking ramp to lower level requires concave mirror. Dangerous when you can't see the car from other direction.
Stayed 3 nights in Apr 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly rennovated and clean hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Alain

Travelled with partner
Liked: Cleanliness, staff & service
Missing basic room supplies, like no drinking glasses in washroom, coffee supplies for 1 person but there were 2 of us. Brand new hotel with broken floor tiles in room. Breakfast was ok. No bacon.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally kind. Great experience will definitely come again!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, very enjoyable stay, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Elsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room setup is very convenient. Staff is friendly and breakfast is good. I forgot an item in the room and they quickly identified it and wrapped it and put is aside for me to pick up the next day. Impressive. Will definitely go back and stay there if I need to be in Hamilton again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness
I wasn’t going to leave a review, as the person who we talked to at the front desk told us we were getting a $100 refund for the room being dirty. Unfortunately that never actually happened. When we arrived the fridge was dirty, the toilet had been used and not flushed, and there was old Chinese take out in the microwave. I just feel for what we paid this is unacceptable, we ended up cutting our stay short.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and still has some things to work out but really nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities
Will be a cool place when fully done
Stayed 2 nights in Apr 2025

8/10 Good

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and recently renovated. Convenient to our destination and staff were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Elayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Long ka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Otto

Dirty 3 star
Stayed 2 nights in Mar 2025

10/10 Excellent

smiley

Brand new facility very clean, bright, comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mai

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BRIAN

Liked: Amenities
Very easy access to the downtown; easy to find; good parking. Staff is great at all times - friendly & efficient! Breakfast is hearty & organized - very nice!
Stayed 1 night in Mar 2025