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Aparthotel

Quest On Ward

4.0 star property

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Photo gallery for Quest On Ward

Front of property – evening/night
TV, pay films
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Reception
Studio

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 236 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
  • Place, Hamilton Central Business District
    ‪1 min walk‬
  • Place, Hamilton Centre Place
    ‪1 min walk‬
  • Place, SkyCity Hamilton
    ‪3 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪16 min drive‬

Room options

Similar properties

Front of property ��– evening/night
Quest on London
Hamilton Central
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
4.2 out of 5, Very good, 443 reviews
The price is €83
includes taxes & fees
26 Apr - 27 Apr
Quest on London

About this property

Quest On Ward

Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Each apartment provides free WiFi and free wired Internet, a TV with cable channels, and a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include Egyptian cotton sheets and a coffee/tea maker.
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

During your stay at Quest On Ward, you're just a quick walk from Hamilton Centre Place. Enjoy features like free WiFi in public areas, plus dry cleaning service and self parking (surcharge). This upscale aparthotel has 29 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Steps from Hamilton Central Business District and Hamilton Centre Place
As a guest of Quest On Ward, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest On Ward also features express check-in, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.

This 4-star Hamilton aparthotel is smoke free.

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Family friendly

  • Cot: NZD 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay films
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 29 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per day.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 408 reviews
Rating 8 - Good. 120 out of 408 reviews
Rating 6 - Okay. 30 out of 408 reviews
Rating 4 - Poor. 5 out of 408 reviews
Rating 2 - Terrible. 0 out of 408 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kelvin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Probably wouldn’t stay again. Check in was a pain, the lift didn’t work & the place could do with a good clean & new carpet
Stayed 1 night in Jan 2026

6/10 Okay

Asim

Stayed 1 night in Dec 2025

8/10 Good

Rebecca, Hataitai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean apartment in the centre of Hamilton. Nice and spacious but the only thing is the bedroom was internal which is not for me.
Stayed 2 nights in Dec 2025

8/10 Good

Xin, Camberwell

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious.
Stayed 2 nights in Dec 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities
I enjoyed my stay at the Quest on Ward. The room was perfect for me. Location was what I hoped for. 6min walk from bus terminal and 5min walk to Sky City where our moko got married. I would definitely book again
Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, room comfort
The room was good, however the communication about the check in was not. Another guest assisted us with the entry code, and entry. No employees on site.
Stayed 1 night in Oct 2025

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chellie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Check in was difficult- spoke to 3 people before check in was sorted- took 1/2 hr standing on street waiting!!! Entrance quite dirty looking. Booking didn’t have my parking request!
Stayed 1 night in Sep 2025

4/10 Poor

Gill

Liked: Cleanliness, property conditions & facilities
Checking in was very difficult via intercom. I couldn't get the tv to stream from my phone either through qr code or vua website. But was very roomy, comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Tan

Liked: Cleanliness, room comfort

Excellent location

We stayed in a 1 bedroom apartment. The location is right in the centre of Hamilton city with many shops and restaurants surrounding. The apartment is spacious, clean and got all the equipment even a washer. However the bed is a not very comfy, and there's only 1 mirror in the bathroom, no hook to hang clothes in the bathroom, but there's a heated rack for bath towels which is really nice in winter. Overall is quite good. Booked for car parking in advance
Stayed 2 nights in Aug 2025

10/10 Excellent

Allan Francis

Liked: Cleanliness, property conditions & facilities
Nothing to complain about
Stayed 6 nights in Jul 2025

10/10 Excellent

Kamoe, Honolulu

Liked: Cleanliness, property conditions & facilities
Enjoyed Quest at Ward for it’s location, safety and all of the above notations
Stayed 4 nights in Jul 2025

8/10 Good

Brogan

Travelled with partner
Liked: Cleanliness
Room was clean and spacious. Hotel entrance could do with some upgrading but overall a positive experience
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jul 2025

10/10 Excellent

Patrisha

Liked: Cleanliness, room comfort
Reception was unattended, call button at the entry was helpful, but did not realise anyone was at deak till another customer arrived, would still be standing outside if not for other guest. Overall great location, walking distance from Casino and right across the road from the mall
Stayed 2 nights in Jun 2025

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was good, clean and spacious. Slight miss communication re check in time but self check in (out of reception) hours was easy to do.
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh, Whakatane

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Des

Travelled with family
Liked: Cleanliness, property conditions & facilities
Parking facilities are difficult/confusing to exit from on foot.. Along with the pass key for the parking building, there should of been a page showing egress methods. Poor communication methods to reception There is no notice/sign advising any contact number when reception is not manned -which seemed to be all King's Birthday morning plus most of the preceding Sunday. Outrageous bond Strange layout at reception No daily room service/replenishment of drink sachets, cleaning, etc. They were meant to call me next biz day to discuss payment -they didn't. The worst Quest we have stayed in.
Stayed 2 nights in May 2025

6/10 Okay

Dennis, thames

Travelled with partner
Liked: Cleanliness
Is only a 3 star rating
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very comfortable in this little apartment and it was well-situated, being handy for local shops and restaurants. We had everything we needed for self catering, although the oven could have done with a clean and the tumble dryer wasn't very good. Other than that, we enjoyed our stay and would recommend Quest as a chain.
Stayed 5 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Everything was very nice.
Stayed 2 nights in Apr 2025