Sheraton Hamilton Hotel

3.5 star property

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Front of property – evening/night
Property video
Executive Suite, 1 King Bed with Sofa bed
Terrace/patio
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, Art Gallery of Hamilton
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed, City View (Fireplace)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Hamilton Hotel

Pet-friendly Hamilton hotel connected to the convention center, steps from Art Gallery of Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Landmark Cinemas Jackson Square. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Art Gallery of Hamilton and Hamilton Convention Centre
  • Dogs welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square meters) and includes a conference center. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This Hamilton hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
LOFT Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17.95 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfy, clean and well stocked. The restaurant offered great meals and the staff there were excellent! Also enjoyed the pool facilities.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Ilene

Liked: Cleanliness, amenities, property conditions & facilities
The minute you walked into the hotel you felt at home. Everyone was so friendly and helpful. The junior suite was so beautiful and comfortable. Very clean. I will definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and staff was excellent However the staff member on the 17th floor (club floor) was quite rude That’s my only complaint
Stayed 1 night in Sep 2025

8/10 Good

George

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but it was a very enjoyable experience.
Stayed 1 night in Sep 2025

8/10 Good

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg, St Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamilton stay

Room was clean and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Stayed 2 nights in Sep 2025

10/10 Excellent

Marissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice! The service was amazing and the room was beyond comfortable! Would definitely come back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities
Great location, clean and quite
Stayed 3 nights in Sep 2025

6/10 Okay

Daniela

Liked: Cleanliness
A reliable hotel with good-sized rooms, a business centre, gym/pool and restaurant/bar
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely corner room, very clean - only complaint is that bath towels are small, rough, and thin, more like you would find in a bargain motel. Bar was nice - staff is great and accomodating, but understaffed the weekend I was there. Desk staff was very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hubert, Burnham

Stayed 3 nights in Sep 2025

8/10 Good

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome, the connection to Jackson Square is great.
Stayed 2 nights in Sep 2025

6/10 Okay

M

Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Jo

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall the hotel is clean and the bed was great. The location is strategic if you want to be downtown Hamilton. However there were a lot of little things wrong. The room wifi did not work. The mini fridge froze the food, the room service had left their cleaning cloth behind in the room. Parking of the hotel was an additional $20 per day charge. There was no free breakfast. These things made it less of a superior experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 4 nights in Sep 2025

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was some people bagging right next to the doors going in
Stayed 1 night in Aug 2025

8/10 Good

Carson, Blyth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice spot for a area meeting
Stayed 1 night in Sep 2025

6/10 Okay

FRED, Etobicoke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The breakfast was very very very poor, no meat choices only ham and bacon very limited for Marriott and Sheraton.
Stayed 2 nights in Sep 2025

8/10 Good

niva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there is a little party on my floor when I checked in, but they immediately moved me and upgraded me for my troubles so that was nice.
Stayed 1 night in Aug 2025

6/10 Okay

sheena

Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025