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Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Welcome to Sheraton Hotel, where a prominent sign greets you at the entrance, and large windows illuminate the interior spaces.
Terrace/patio
Experience the grandeur of our ballroom, featuring a spacious dance floor, elegant table settings, and a stunning chandelier.
Step into a warm and inviting lobby with a curved staircase, cozy seating area, and a contemporary fireplace.
Formal events are hosted in this elegant banquet hall featuring round tables with centerpieces, white tablecloths, and fine china.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
116 King St W, Hamilton, ON, L8P4V3
  • FirstOntario Centre
    ‪2 min walk‬
  • Hamilton Convention Centre
    ‪2 min walk‬
  • McMaster University
    ‪6 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Two single beds with white bedding and pillows, a bedside table, and a comfortable armchair.

Club Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Enjoy a spacious room with a dining table, comfortable seating area, and a panoramic city view.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (Fireplace)

Relax in a stylish room with a comfortable sofa, armchair, and flat-screen TV.

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Corner

Relax in comfort with a large bed, bedside lamps, and a city view.

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, nightstand, and desk, plus a city view from the large window.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Relax in comfort with a large bed, bedside lamps, and a city view.

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds, a flat-screen TV, and a large window.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

Relax in a spacious living area with a fireplace, large flat-screen TV, and city view.

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View (Fireplace)

Relax in this stylish living room with a black sofa, pink couch, and white patterned chair.

Junior Suite, 1 King Bed, City View (Fireplace)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Relax in this spacious room with a sofa, dining table, and flat-screen TV, offering a scenic view of the surrounding landscape.

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1009)
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About this property

Sheraton Hamilton Hotel

Pet-friendly Hamilton hotel connected to the convention center, steps from Art Gallery of Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from TD Coliseum. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Art Gallery of Hamilton and Hamilton Convention Centre
  • Pets welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square meters) and includes a conference center. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This Hamilton hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner.
LOFT Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 15.95 per day; includes in/out privileges)
  • Valet parking on site (CAD 35.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 15.95 per day (in/out privileges)
  • Valet parking fee: CAD 35.95 per day
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1012 reviews
Rating 8 - Good. 236 out of 1012 reviews
Rating 6 - Okay. 67 out of 1012 reviews
Rating 4 - Poor. 28 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family

Right hotel, wrong location

I did not like the location of the hotel of it being in downtown Hamilton (felt very unsafe), however, the staff were friendly. When I first checked in the room, the tv did not work and they were able to relocate me to the next room which was easy. I did not like that they have carpet but the hotel was conveniently conjoined to the Hamilton Convention Centre which allowed me and my family to not have to go outdoors with our sporting gear. In addition, there are 2 nice restaurants and a nice bar inside the hotel which were reasonable priced and the food was very good!
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and lobby were nice. Checking in was a nightmare as I didn’t know where to put my car. I had to squeeze into a spot on the shoulder of King Street. People had a loud party on my floor the night of our stay. It would be nice if there was a rule about noise after 11:00 PM. If there is, it wasn’t enforced.
Stayed 1 night in May 2025

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, property conditions & facilities
City of hamilton needs to work with hotels and address the issue of homelessness in the area.
Stayed 1 night in May 2025

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

YIHONG

Stayed 1 night in Apr 2025

10/10 Excellent

Camilla

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff were amazing - very attentive, professional, and respond quickly. The service is great. The food is very good. The problem is that Hamilton downtown is ghetto so this hotel is in the middle of it. The other problem I encountered was that upon arrival there was no parking - lot was full- challenging to check in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd R

Liked: Cleanliness, staff & service, property conditions & facilities
Was very impressed with the staff -they were very helpful and pleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Omar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a lovely hotel. Absolutely terrifying in the
Stayed 1 night in Apr 2025

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lanqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at this hotel!! Very quiet and comfortable rooms and the staff are great!! Love the fact that the hotel is connected right to the mall.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience at Hamilton Sheraton

The room was nice, water pressure was excellent. Front desk staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Benidict

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has been renovated recently and is very nice. We were attending a performance at First Ontario Concert Hall so it was very convenient . Overall, a pleasant stay with friendly staff. We would stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely just loved the whole experience.
Stayed 1 night in Apr 2025

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, amenities
The only criticism is that the carpets are threadbare and in need of renovation. Rooms are clean and comfortable Staff attentive and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Liliana

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently connected to indoor mall and farmers market, as well as the Hamilton Convention Center. Nice bright pool with warm shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Stephen

Stayed 2 nights in Apr 2025