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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Buffet
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, Art Gallery of Hamilton
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪6 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(64 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Staybridge Suites Hamilton Downtown by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and laundry facilities. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Staybridge Suites Hamilton Downtown by IHG. During your stay, you're just a quick walk from Art Gallery of Hamilton. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 5 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Art Gallery of Hamilton and 6 minutes by foot from Hamilton City Hall
  • Pets welcome for a fee
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

Guests are served free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were great, could not do more for you. The area was close to see The Rock. I would go back.
Stayed 1 night in Jan 2026

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff, exceptional service!
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was courteous and friendly. However, there was no note pad and pen in the room. Also, they charged $19.50 plus tax for parking which was not mentioned when booking. Breakfast was OK.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Dawson

Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, spacious and clean. The staff was courteous and friendly and prompt with every request. The breakfast was fantastic.
Stayed 2 nights in Jan 2026

6/10 Okay

edward John

Travelled with family
Disliked: Amenities
The location is kinda sketchy. The Tim Hortons beside the building is 24 hour, but the character's around it are a bit intimidating. The front door and the lobby are oddly situated according to each other. They dont do daily housekeeping so we had to ask for toilet paper twice. Not sure why they wouldnt leave extra rolls in the room. Maybe past guests took them. We never knew there was a charge for parking. I understand most charge, but it should be stated.
Stayed 5 nights in Jan 2026

10/10 Excellent

Bertha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a housekeeper, the hotel is very clean and I clean my room myself because I don’t think I should since we only there to sleep. The housekeeper did a great job on the day they did full service! So quick to leave I’m so sorry I didn’t leave a tip. My apologies. Great hotel. Our first time in Hamilton.
Stayed 4 nights in Jan 2026

10/10 Excellent

Josef

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Very clean friendly staff. Could have used a garbage bag in the kitchen. But other then that we would stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Jerry

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and rest of the hotel was not to clean and breakfast was just okay. So I reported to front desk with no response. I have been coming here for at least 15 years and very disappointed. So I booked my next stay elsewhere. Ps room 602 on January 2 and 3 2026
Stayed 2 nights in Jan 2026

10/10 Excellent

Galeeb

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and excellent facility
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff
Stayed 1 night in Dec 2025

8/10 Good

Charleen

Liked: Staff & service, room comfort
Breakfast was ok, there was no balcony. The staff was very friendly. The room was ok too.
Stayed 1 night in Dec 2025

2/10 Terrible

Chris

Room wasnt whatbwe wanted. Whobuses pull out couches still?
Stayed 1 night in Jan 2026

8/10 Good

Suzan

Stayed 2 nights in Dec 2025

10/10 Excellent

ROBERT B

Stayed 1 night in Dec 2025

10/10 Excellent

Shannon M

Stayed 1 night in Dec 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just missing robes amazing other than that
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Added bonus here is they off a free supper option on Monday,Tuesday and Wednesdays from 5:30-7:30 ! Awesome idea 👍
Stayed 1 night in Dec 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our one night stay so much, we wished we could have booked a couple more days! Great service, breakfast options are good. Room was incredible, clean, and balcony was a super bonus!
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great variety of options for breakfast. Room was very clean Pot, pan and dishes in room made it easy to make dinner.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great. Breakfast yummy, but the eggs were a little cold. Could do with a microwave in the breaky area.
Stayed 1 night in Dec 2025