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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Experience the urban charm of our hotel's prominent entrance, featuring a large glass window and welcoming awning.
Prepare meals in the fully equipped kitchen with a refrigerator, dishwasher, and oven.
Relax and socialize in this inviting outdoor seating area, featuring wicker sofas, chairs, and tables, with a fire feature and wall-mounted lights.
Stroll through the serene garden to a charming cottage surrounded by lush greenery and vibrant flowers.
Enjoy meals and relaxation in this spacious kitchen and dining area, featuring a central island breakfast bar, oven, and flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Hamilton Convention Centre
    ‪3 min walk‬
  • TD Coliseum
    ‪5 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Cozy retreat with a kitchenette, dining area, and comfortable bed, perfect for a relaxing stay.

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

Cozy retreat with a kitchenette, dining area, and comfortable bed, perfect for a relaxing stay.

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Relax in a spacious room with a large bed, desk, and television.

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining, Balcony)

Cozy retreat with a kitchenette, dining area, and comfortable bed, perfect for a relaxing stay.

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Relax in this stylish room with a large bed, seating area, and fully equipped kitchenette.

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

Relax in comfort with a large bed, seating area, and compact kitchenette, perfect for work or relaxation.

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Relax in this stylish room with a large bed, seating area, and fully equipped kitchenette.

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

Cozy retreat with a kitchenette, dining area, and comfortable bed, perfect for a relaxing stay.

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Relax in this stylish room with a large bed, seating area, and fully equipped kitchenette.

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Relax in a spacious room with a large bed, sofa, and armchairs.

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Cozy retreat with a kitchenette, dining area, and comfortable bed, perfect for a relaxing stay.

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, a quick walk to Hamilton Convention Centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Staybridge Suites Hamilton Downtown by IHG. During your stay, you're just a quick walk from TD Coliseum. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Art Gallery of Hamilton and 6 minutes by foot from Hamilton City Hall
  • Pets welcome for a fee
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

Guests are served free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1011 reviews
Rating 8 - Good. 283 out of 1011 reviews
Rating 6 - Okay. 91 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 33 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious rooms, decent breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Tanya, Kaladar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property is definitely a bit dated. Parking is not easy, lot filled up quick! Breakfast was good.
Stayed 1 night in May 2025

6/10 Okay

Tanya, Kaladar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is definitely getting a bit dated. Parking is a bit of a hassle but breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic - clean and spacious. Staff were friendly. Breakfast was very nice!
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hamilton

Bedding is in need of updating. We couldn’t control the heat at all. The redeeming aspect was the free dinner and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Such a nice hotel. Very friendly staff. Very clean. Good breakfast. No complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Gracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Caitlyn

Travelled with family, Travelled with pets, Travelled with group
Liked: Amenities
Disliked: Staff & service
They need to accept more than just credit cards
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ALICE, Strathroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all good.
Stayed 1 night in Apr 2025

10/10 Excellent

InstantHealth Solutions

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Check in was fast and easy. Pool indoors is cute. Room was clean :)
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but…

Great and clean hotel. Great breakfast. However our booked room with 2x queen and sofa bed (for family of 5) was not available anymore. Not sure if they gave it to someone else but they called us few hours before our arrival and they gave us instead 2x separate rooms which ended up a queen and a double bed which was inferior bedding space without offering us any savings. Our double mattress sagged towards the middle. Also the fridge was doing a metal grinding noise and had to disconnect it. Room to room isolation is good but not from the outside noise. You hear the outside city activity at night thru the window very well.(car with loud exhaust, people screaming, fire trucks… etc). Be aware also that parking is not free. It’s about 20$ per day.
Stayed 1 night in Apr 2025

10/10 Excellent

Zackary

Stayed 4 nights in Apr 2025

10/10 Excellent

Guankui

Stayed 4 nights in Mar 2025

10/10 Excellent

Ryley

Stayed 1 night in Apr 2025

6/10 Okay

Dwayne

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall all good. Nice stuff everyone is nice and everything is clean
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Could use some updates. Fridge froze our food but the manager was accommodating and compensated us. Overall I would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DALTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025