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TownePlace Suites by Marriott Hamilton

3.5 star property

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Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Point of interest
Studio, 1 King Bed, Non Smoking
Lobby lounge
Studio, 1 King Bed, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Place, Mohawk College
    ‪3 min drive‬
  • Place, TD Coliseum
    ‪7 min drive‬
  • Place, McMaster University
    ‪8 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Hamilton

Hotel with free breakfast, in the vicinity of Art Gallery of Hamilton
This smoke-free hotel features an indoor pool, a 24-hour business center, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites by Marriott Hamilton's great location gets high marks from our customers. During your stay, you'll be close to Art Gallery of Hamilton. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Albion Falls and 7 minutes from Art Gallery of Hamilton
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. An indoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott Hamilton. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hamilton hotel is smoke free.

Guests are served free continental breakfast daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay), plus a one-time cleaning fee of CAD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at TownePlace Suites by Marriott Hamilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 535 out of 706 reviews
Rating 8 - Good. 117 out of 706 reviews
Rating 6 - Okay. 31 out of 706 reviews
Rating 4 - Poor. 14 out of 706 reviews
Rating 2 - Terrible. 9 out of 706 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

FANNY

Liked: Cleanliness, staff & service, property conditions & facilities
My sisters and I were staying in a studio room with 2 queen size beds on the top floor (4th floor). We were pleasantly surprised to see a fully equipped kitchen with stove, sink, microwave and a fridge when we entered the room! The room is very big and super clean. The washroom is spacious and modern! One small drawback is the entrance of this hotel is not very noticeable; it’s a small entrance on the main street. The main street was quite busy with lots of cars, so my sister needed to be careful turning in to enter the hotel. Our overall experience staying at this hotel was great. I would definitely recommend it to others visiting Hamilton.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with partner
Comfortable room. Very clean with excellent facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff weird location
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous; staff were friendly, helpful, kind and accommodating Comfortable: the bed was great, the temperature was great, the seating options were great. Clean: absolutely no complaints. Didn't see a stain anywhere. Even the gym was clean. Convenient: the location near Lincoln Alexander Pkwy made it easy to get around time and out of town. There were restaurants and coffeeshops nearby, if needed. The breakfast was robust and there were lots of choices, my personal favorites were the espresso drinks. The in-room kitchenette was super helpful for stashing snacks and leftovers, and we enjoyed the all-day availability of water, tea and coffee. This isn't your best choice if you're looking for a resort experience, because the outdoor area is uninspiring, but overall this place delivers a lot of bang for your buck.
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms, good breakfast and good location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Blossom

Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Everything from checking in, breakfast, cleanliness, customer service was excellent. Would definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
TownPlace Suites is in the perfect location if you are there to see the Sites. Places to eat are in walking distance and it is very easy access off of the main Hwy routes. The breakfast buffet has lots of variety and the rooms are spacious and comfortable. We really liked it here and would definitely return. . The staff was very friendly and helpful. Check-in was superb. However , the maid never came to freshen our room even once in our three day stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor heated pool. Lots of casual dining options close by. Love the kitchenette - very useful for kids!
Stayed 1 night in Jul 2025

10/10 Excellent

Rene, ValCaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Nicely location 2 min from the LINC so easly to travel anywhere in Hamilton. Lots of food choices walkable distance. Bed was comfy. Better signage at the road would be a suggestion as Hotel is tucked behind other buildings.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann-Renee

Travelled with family
It is a great property. Very clean and modern.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very well appointed and clean and modern. The breakfast was very good and the staff very friendly
Stayed 2 nights in Jun 2025

6/10 Okay

Felipe

Travelled with family
Liked: Property conditions & facilities
Room was not properly cleaned and towels were skipped leaving us with no towels whatsoever until we called front desk at midnight!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very accommodating. Available at any time when something was needed. Room had all that was needed for our stay, very quiet and clean. Would come again and recommend to others!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious with lots of amenities. Breakfast was plentiful and staff very welcoming. Although I didn't use the patio, the availability of the BBQs is a great option.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

BUERHAN

Stayed 1 night in Jun 2025

10/10 Excellent

cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, suprised our graduate with a treat platter and yummy cupcakes, amazing service
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the room was clean and comfortable. We would stay here again.
Stayed 1 night in Jun 2025