See all properties

Waterfront Hotel Downtown Burlington

3.0 star property

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Staircase
Fireplace
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(69 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(182 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(129 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Suite, 1 King Bed, Non Smoking, Jetted Tub
Best Western Plus Burlington Inn & Suites
Burlington
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,056 reviews
The price is €96
includes taxes & fees
10 May - 11 May
Best Western Plus Burlington Inn & Suites

About this property

Waterfront Hotel Downtown Burlington

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Spencer Smith Lakefront Park and 3 minutes by foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1383 out of 2530 reviews
Rating 8 - Good. 614 out of 2530 reviews
Rating 6 - Okay. 320 out of 2530 reviews
Rating 4 - Poor. 109 out of 2530 reviews
Rating 2 - Terrible. 104 out of 2530 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Dariyoush

Stayed 1 night in Jan 2026

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Breakfast was just "okay". Rooms were fine but the sounds between the adjoining (locked) rooms was very noticeable. The location was great for what and why we were there.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice. Stayed after a long delayed flight and the heat wasn’t working. Was too tired to bother, but set the heat to high and when we woke up bathroom was freezing. Expedia does a poor job of displaying potential parking charges. Parking was 22$ a night in Burlington. Downtown Toronto I get the extra for parking and would even expect it, but not here.
Stayed 1 night in Feb 2026

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and staff was helpful when having an issue
Stayed 2 nights in Jan 2026

6/10 Okay

David

Stayed 2 nights in Jan 2026

6/10 Okay

Stephen

Travelled with family
Disliked: Property conditions & facilities
Room was in pretty rough shape. There is an application to tear down the building and it is clear they are not keeping the hotel in top shape. There were stains on the headboard which was gross.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2026

6/10 Okay

Kai

Travelled with group
Liked: Staff & service
Parking was really expensive when you can park a lot cheaper at the parking structure across the street. The room was mediocre, only books here because the location was convenient for me at the time
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
I always enjoy staying the Waterfront Hotel because of the location and the friendly staff and the reasonable price during the off season but the winter months are actually more beautiful than a hot summer night.
Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Stayed 1 night in Jan 2026

10/10 Excellent

Gayle

Stayed 1 night in Feb 2026

8/10 Good

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice to have continental breakfast, having a guest with us with celiac disease it was nice that it had gluten free option. Will stay again!
Stayed 1 night in Jan 2026

2/10 Terrible

Theresa, markham

Disliked: Cleanliness, amenities, property conditions & facilities
There was a dirty sock left in the corner of our room, not sure how that one was missed by housekeeping. There was a microwave in our room but it wasn't working and no other microwave available in the hotel that you can use, I told front desk about it and was told someone was coming to check it for us but nobody showed up. The bath tub is clogged and not draining properly. Only one elevator was working, picture quality of the tv was very bad. Ice machine wasn't working. The amount of parking spaces wasn't enough for the number of guests staying. I won't be coming back and will NOT RECOMMEND staying there. Was expecting more for what they are charging. Nice location though but that's about it.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with family and small children
Liked: Property conditions & facilities
The room was clean, a little small, but nice.
Stayed 2 nights in Jan 2026

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were looking forward to using the pool. Unfortunately, the water was cold and there is no shallow end, so not good for kids. Room was nice and clean. Comfortable bed. Not a smart tv. Complimentary breakfast was better than expected. Eggs, pancakes, sausage, hot and cold cereal, miffins, bagels, toast, yogurt, coffe, tea, milk, juice available. Staff were friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean room, kind staff and great amenities. Fitness room and pool were a nice unexpected surprise, breakfast buffet was plentiful and tasty. Great price for a great location.
Stayed 2 nights in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, halls, common areas.. but why not blow some compressed air at the covwebs in the main windows. Plz and the chandelierd so cool but ccovered in dust
Back patio view in winter.
Stayed 1 night in Jan 2026

4/10 Poor

Francoise, Kingston

Business traveller
Disliked: Cleanliness, property conditions & facilities
Although the hotel was given a slap of paint and look clean at first glance, the carpet in my room had gross stains on them (blood? who knows) and the two mattresses in my room were ripped. I have never stayed in a hotel with actual visible tears in the mattresses. yuck
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2026

8/10 Good

SAMAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean and spotless Staff nice and caring
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 3 nights in Jan 2026

4/10 Poor

Elizabeth

Our room had stains all over the bed
Stayed 1 night in Jan 2026