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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Front of property
Breakfast area
Superior Room, 2 Queen Beds (Park View)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Tim Hortons Field
    ‪13 min drive‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(132 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Burlington Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1015)
The price is €130
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Best Western Plus Burlington Inn & Suites

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Spencer Smith Lakefront Park and 3 minutes by foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1223 out of 2279 reviews
Rating 8 - Good. 558 out of 2279 reviews
Rating 6 - Okay. 273 out of 2279 reviews
Rating 4 - Poor. 114 out of 2279 reviews
Rating 2 - Terrible. 111 out of 2279 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kristina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible service, extremely rude management and front desk
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good. Staff were excellent. Room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel, clean, breakfast was very good, staff was nice, beds and pillows very comfortable. Did not like having to pay for parking.
Stayed 1 night in Mar 2025

10/10 Excellent

HECTOR, North Bay Village

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I arrived, the gentleman at the front desk didnt provide much information(Upon checkout I realized there was a little sheet in the room key envelope with a QR code that had info about the hotel). Despite that the room was clean and comfortable. The gym is small with some free weights missing but you can still get a small workout in. The pool was great with a view out onto the beach and lake. The breakfast buffet was standard and did the job. Coffee was quite good. Overall my stay was comfortable and enjoyable. You're right in the center of downtown Burlington. My two suggestions for the rooms would be blinds and waterbottles.
Stayed 1 night in Mar 2025

10/10 Excellent

Midori

Stayed 3 nights in Mar 2025

10/10 Excellent

Mim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoyable.
Stayed 2 nights in Mar 2025

6/10 Okay

Rochelle

Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at a good price in a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding in the area, and it was great. The waterfront boardwalk was an extra treat. Lots of great restaurants in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kristina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Extremely rude stuff

Hotel staff is not helpful and very rude. Will never be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good value for money. Good breakfast included, nice pool, lots to walk to, easy parking, great views. Staff was available and friendly. We will definitely go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2025

10/10 Excellent

Aj

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

6/10 Okay

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The blinds in the room were well beyond repair and would need to be replaced. The same for the office chair in the room. Otherwise, the room and hotel in general was fine. Note that the parking is not included. The parking costs 22$/night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area for a short visit. The staff was super kind and helpful with questions.
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Wonderful spot to look out on the water but very overpriced for the size of the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front staff. Ample parking. Great rooms overlooking the lake. King room with pull out couch had plenty of space to enjoy with the family.
Stayed 1 night in Mar 2025

10/10 Excellent

jo

Stayed 1 night in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025