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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

An outdoor patio with tables and chairs, string lights, and potted plants.
A modern reception area with a curved counter, a decorative plant, a framed picture, and two elevators.
A modern living room with a fireplace, two sofas, and a patterned wall.
A restaurant with red chairs and tables, a view of the outside, and a decorative blue sculpture.
An indoor swimming pool with clear water, surrounded by tiled walls and a ceiling with recessed lighting. There are chairs and a potted plant near the pool, and a large window with a view of greenery outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Art Gallery of Burlington
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with patterned curtains.

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Park View)

A hotel room with a large bed, a sofa, a desk with a computer, and a window with curtains.

Superior Room, 1 King Bed (Park View)

8.2 out of 10
Very good
(201 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (City View)

A hotel room with two beds, a desk with a TV, a chair, a nightstand with a lamp, and a window with patterned curtains.

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(80 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds (Park View)

A hotel room with two beds, a desk, a TV, and a window with a view of the city.

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(148 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Waterfront Hotel Downtown Burlington

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute walk from Lake Ontario and 14 minutes by car from TD Coliseum
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1422 out of 2606 reviews
Rating 8 - Good. 644 out of 2606 reviews
Rating 6 - Okay. 332 out of 2606 reviews
Rating 4 - Poor. 107 out of 2606 reviews
Rating 2 - Terrible. 101 out of 2606 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the rest is perfect really enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. On the waterfront with plenty of restaurants within walking distance.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great experince, staff were amazing and location is perfect.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and at the restaurant were most pleasant and welcoming. The hotel room was very clean and we enjoyed our stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonah

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, great location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, staff was friendly & always someone at the check in desk.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Friendly, pets welcome, nice view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

akram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Amazing view In morning wonderful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and quiet. Amazing location Recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, great area
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Waterfront several times over the years. Always feels comfortable + homey to me.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were very clean. Staff was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was accommodating and cheerful. The room was well equipped with fridge, microwave and coffee maker. Very comfortable beds. Enjoyed the breakfast tremendously!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Seulki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and kind, the view from the hotel is amazing. We had great time with our family.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rev Tazvionepi

I had a pleasant stay at the Waterfront Hotel in Burlington. The location is excellent, right by the lake, with beautiful views and easy access to nearby restaurants and walking trails. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. Overall, a relaxing experience and I would consider staying here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Check-in and check-out went smoothly. Location was so convenient as it’s walking distance to coffee shops, restaurants/bars, retail stores, and obviously the park!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view of the waterfront.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent locations... note the walls are thin but it appears management is addressing this issue.
Stayed 2 nights in Apr 2026