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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Indoor pool
Fireplace
Staircase
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(57 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(160 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(118 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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22 Jan - 23 Jan 2026
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About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Spencer Smith Lakefront Park. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spencer Smith Lakefront Park and 3 minutes by foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1347 out of 2460 reviews
Rating 8 - Good. 599 out of 2460 reviews
Rating 6 - Okay. 301 out of 2460 reviews
Rating 4 - Poor. 108 out of 2460 reviews
Rating 2 - Terrible. 105 out of 2460 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scudder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Located near restaurants and other attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel. Room was nice and clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Business traveller, Travelled with partner
Liked: Staff & service
Tv and cable did not work well at all. AC in room almost as bad as TV. Hotel is very dated
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Mouhamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, I definitely recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Lin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on carpet. No tables for breakfast. Staff uninterested.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for $$
Stayed 4 nights in Sep 2025

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel is beautiful, with many shops, the waterfront and a kids playground nearby.
Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Travelled with family
Disliked: Property conditions & facilities
Parking was insufficient and not monitored. The hotel charged a fee to park but couldn’t guaranteed that a spot was available. There were more guests than parking available. The front desk told us to go search for a spot and if there wasn’t one, use an overflow lot off the property but stilled CHARGED. The parking was crazy, cars waiting, then racing to a spot, people trolling waiting for a long time for a spot to open, pedestrians standing in open spots while drivers raced to get the spot, it was nuts and totally lacked order or adequate accommodation for guest. Staff inside didn’t care and offered no help. And of course, they stilled charged for parking. Never seen anything like it.
Stayed 1 night in Sep 2025

6/10 Okay

Yi

Liked: Cleanliness
The hotel is ok. The location is good.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For the price we paid we didn’t get the good service. We couldn’t bath because was clog. The breakfast really bad.
Stayed 1 night in Sep 2025

6/10 Okay

olimpia

Travelled with family
Disliked: Cleanliness, room comfort

Not recommended

Not clean...sheets stained, bed covers stained , carpet stained and dirty, telephone was just gross with a dead bug on it as it is in the picture. Breakfast... very poor choices Paid for parking $22 extra when we got there..
Stayed 1 night in Sep 2025

10/10 Excellent

Sunny

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

bonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely lake hotel

The beds were comfortable, the window opened, we had a nice lake view. The bathroom was spacious. The hotel was full, but we were not bothered by noise.
Stayed 2 nights in Sep 2025

8/10 Good

Jeff

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington waterfront is a beautiful collection of ice cream shops and restaurants. The waterfront hotel is a great place to stay to experience this gem of a town. The restaurant in the hotel is excellent and has a great view of the waterfront and the Burlington skyway.
Walk along the waterfront outside of the hotel
View from the restaurant outdoor seating
Burlington skyway at night
Night sky over the water
Stayed 1 night in Sep 2025

4/10 Poor

Vlad

Stayed 1 night in Aug 2025

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an odd stain on the carpet but no other complaints. I had a wonderful stay.
Stayed 1 night in Sep 2025