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Mercure Hotel Hannover City

4.0 star property

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Photo gallery for Mercure Hotel Hannover City

Terrace/patio
Reception
Point of interest
Reception
Eco-friendly toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Willy-Brandt-Allee 3, Hannover, NI, 30169
  • Place, Maschsee
    ‪6 min walk‬
  • Place, Heinz von Heiden Arena
    ‪11 min walk‬
  • Place, Hannover Zoo
    ‪4 min drive‬
  • Airport, Hannover (HAJ)
    ‪17 min drive‬

Room options

View all photos for Privilege, Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Privilege, Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Large Single Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Large Single Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Hotel Hannover City

Hotel with a restaurant, steps from New Town Hall
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Hotel Hannover City offers 145 accommodations with safes and hair dryers. Accommodations have separate sitting areas and include desks and desk chairs. Beds feature premium bedding. This Hannover hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Hannover City. During your stay, you're just a quick walk from Maschsee. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from New Town Hall and 8 minutes by foot from Maschsee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Hannover City. Parking is available for a fee.

This 4-star Hannover hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Das Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to December 17 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

Reviews

Mercure Hotel Hannover City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 752 reviews
Rating 8 - Good. 311 out of 752 reviews
Rating 6 - Okay. 60 out of 752 reviews
Rating 4 - Poor. 13 out of 752 reviews
Rating 2 - Terrible. 5 out of 752 reviews

Reviews

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort

More than adequate

Very posh entrance…..our room was a bit dated but more than adequate for our two night stay. Great location to the town itself. 25 euros for parking each night a little steep.
Stayed 2 nights in Jul 2025

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and clean room. Friendly staff and only weak point was breakfast very average and didn’t taste great. Great location with 10min walking distance to city centre.
Stayed 3 nights in Jul 2025

8/10 Good

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
Stayed 4 nights in May 2025

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Staff & service
Reception poorly handled my query when I couldn’t find my way to the parking garage in the confusing reception area.. Was ignored in the bar while other guest served first. Wasn’t made feel welcome by the staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rajesh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to shopping
Stayed 1 night in Mar 2025

8/10 Good

maria, san diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Karina, Windermere

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
reception poor
Stayed 3 nights in Oct 2024

10/10 Excellent

Nola

Travelled with partner
Liked: Amenities
I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024

8/10 Good

Nermin, Hamburg

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024

10/10 Excellent

Gizela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.

10/10 Excellent

Jazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023

6/10 Okay

Mr R D

Travelled with family
Liked: Cleanliness, staff & service

UK couple with 30 year old daughter

The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany. Staff were all nice, a saving grace.
Stayed 1 night in Jun 2023

10/10 Excellent

Songphop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
อยู่ใกล้สวนสาธารณะกลางเมือง สามารถเดินไปศาลาว่าการ จตุรัสกลางเมือง มีที่จอดรถในโรงแรม(เสียเงิน) ห้องพักสะอาด พนักงานดี
Stayed 1 night in May 2023

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023