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Aparthotel·Private host

27A Old Town with POOL

4.5 star property

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Dining
Gallery Apartment, Ensuite
Gallery Apartment, Ensuite | In-room dining
Gallery Apartment, Ensuite | Living area
Pool

Reviews

4.0 out of 10

Popular amenities

  • Free airport shuttle
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
27 Ng. Trung Yen , Dinh Liet, 3, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • City view

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite

Economy Double Room, Ensuite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Gallery Apartment, Ensuite

Gallery Apartment, Ensuite

Gallery Apartment, Ensuite

  • 75 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 1 Large Single Futon
  • City view

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Exterior
Hanoi Saga Hotel
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  • Air-conditioning
  • Laundry room
  • Housekeeping
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The price is €27
includes taxes & fees
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About this property

27A Old Town with POOL

Luxury aparthotel with free airport shuttle connected to the convention center in Hanoi
Along with concierge services, this aparthotel has dry cleaning and laundry facilities. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite. Each apartment features a kitchenette with a refrigerator, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
27A Old Town with POOL offers 3 air-conditioned accommodations with free minibar items and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch Smart televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, separate dining areas, and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

With your stay at 27A Old Town with POOL, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus dry cleaning service. This luxury aparthotel has 3 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, free minibar items, and a balcony or patio
  • Free WiFi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake
  • Free airport shuttle service
27A Old Town with POOL offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). The luxury 27A Old Town with POOL also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 7:00 AM to 11:30 PM at scheduled times and on request

Family friendly

  • Free cot
  • Travel cot

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Free extra futon
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Fenced yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping available once per stay
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Casino nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
27A Old Town with POOL offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

27A Old Town with POOL Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

6.0/10

Cleanliness

6.0/10

Amenities

10/10

Property conditions & facilities

Reviews

2/10 Terrible

christopher

Stayed 7 nights in Nov 2025

10/10 Excellent

Ms

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was enjoyable from start to finish. The employees were welcoming, the room was spotless, and the location was perfect for getting around the city. I was also impressed by the breakfast, which offered a nice variety of choices. The only minor drawback was the occasional slow Wi-Fi, but it wasn’t serious enough to affect my overall experience. All in all, I’d happily return in the future.
Stayed 1 night in Nov 2025

2/10 Terrible

Gerald

Travelled with group
Disliked: Cleanliness, amenities
We arrived at Hanoi at the hotel location. Okay we forgot to contact 24 hours in advance, but we contacted when we were at the location of the hotel. The first message was to provide our passport. After we send a copy of our passport we got a message that our reservation was cancelled due to a sudden power outage in the building and they could not host us. I am still waiting on a reply on my last question and never heart of them. But why first ask for our passport? THIS PLACE FEELS LIKE A SCAM, don’t book it! Specially when I read the German review stating that his reservation was cancelled due to water damage. And days later it’s a power outage. We both received the reply after sending our passports, so this doesn’t seem right. DONT BOOK IT AN PLEASE DONT SEND A COPY OF YOUR PASSPORT!!!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Sandra

Sehr unprofessionell - ich hatte am Vortag (aber leider keine 24h vorher) wegen des Flughafentransfers angefragt und bis zur Landung in Vietnam 14h später immer noch keine Antwort erhalten. Auch auf weitere Nachrichten via Expedia wurde nicht reagiert. Um Punkt 14Uhr (Check-In Zeit) erhielt ich eine WhatsApp Nachricht mit der Frage nach einem Foto meines Reisepasses. Das habe ich geschickt und erneut die Frage nach dem Transfer gestellt. Dies wurde ignoriert, stattdessen bekam ich die Nachricht, ich sei in ein anderes Hotel umquartiert worden (10-15min mit dem Auto von der ursprünglichen Adresse entfernt) wegen eines Wasserschadens. Nochmals meine Frage nach Transfer. Darauf bekam ich die Antwort, dieser sei inkludiert, wenn ich einen Ausflug über sie buchen würde und dann nur mit mindestens zwei Personen (ich reise alleine). Anrufe meinerseits zur schnelleren Klärung wurden weggedrückt! Zu diesem Zeitpunkt stand ich wegen der langen Antwortzeiten des Hotel schon eine Stunde wartend am Flughafen!!! Daraufhin habe ich Expedia eingeschaltet - dem Mitarbeitenden wurde dann gesagt, der Transfer sei nur inklusive, wenn man diesen 24h vorher anmeldet, und es gäbe keine Wasserschaden, ich sollte zur ursprünglichen Adresse kommen. In diesem Moment - mittlerweile war ich seit 1,5h am Diskutieren - habe ich mich mit der Unterkunft nicht mehr wohl gefühlt und mir ein zuverlässiges Hotel gesucht. Eine Rückerstattung habe ich nicht erhalten, obwohl Expedia angefragt hat. Keine Empfehlung!
Stayed 2 nights in Dec 2025