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A89 West Lake Hotel

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Photo gallery for A89 West Lake Hotel

A hotel balcony with a view of the city street, a potted plant, and a lit interior.
A modern lobby with a marble wall, an elevator, wooden shelving units, and a potted plant.
A modern hotel lobby with a reception desk, seating area, and a large plant.
A modern hotel room with two beds, a small table, and a potted plant.
A modern hotel room with a wooden reception desk, a flat-screen TV mounted on the wall, a round mirror, and potted plants.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9 Alley 612 - Lac Long Quan, Ha Noi, Tay Ho, 100000
  • Place, Lotte Mall Tay Ho
    ‪2 min walk‬
  • Place, Ho Tay Water Park
    ‪3 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with white linens, a bedside plant, and a modern headboard.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

A modern hotel room with a large bed, bedside tables, a desk, a small dining area, and a view of the outside.

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern bedroom with a wooden headboard, a bedside table with a lamp, and a chair.

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room, Lake View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panoramic Double Room, Lake View

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Lake View

A modern bedroom with a large bathtub, a double bed, a small table with chairs, and a large window.

Executive Double Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, white bedding, rose petals, a nightstand with a lamp, and a potted plant.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Two beds with white linens, rose petals on the beds, and a wooden headboard.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a potted plant, and a view of the outside.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room, Bathtub

A modern hotel room with two beds, a small table, and a potted plant.

Family Room, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Double Room, Multiple Beds, Lake View

A modern hotel room with a large bed, a TV, a desk with a chair, a small table, and a balcony with a view.

Family Double Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Single Bed
  • Free Wi-Fi

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About this property

A89 West Lake Hotel

Along with a full-service spa, this hotel has a water park (surcharge) and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, 3 swim-up bars, a bar/lounge, and a lazy river are onsite. Change of towels is available on request.
A89 West Lake Hotel offers 70 accommodations with indoor private hot tubs and minibars (stocked with some free items). These individually furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, slippers, hair dryers, and children's slippers.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
With your stay at A89 West Lake Hotel, you're connected to the convention center and just a quick walk from West Lake. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 3 swim-up bars, and a bar/lounge
  • Splash around at the water park with a lazy river or swim in the outdoor
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 1-minute drive from West Lake and 8 minutes from Hoan Kiem Lake
A89 West Lake Hotel offers its guests a full-service spa, a water park (surcharge), and a lazy river. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 swim-up bars and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury A89 West Lake Hotel. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
A89 West Lake Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 3 swim-up bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Lazy river
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (646 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • No lift
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

A89 West Lake Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes my daughter and I stayed there and it was good! The breakfast was yummy, the staff helpful and the room was immaculate! Very clean! If you have kids the water park is very close and the cars for kids to ride in!
Stayed 3 nights in Jun 2026