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Aurora Oriental Hotel

4.5 star property

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Photo gallery for Aurora Oriental Hotel

Indoor pool
Indoor pool
Free daily buffet breakfast
Luxury Double Room, 1 King Bed, City View
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ly Thai To str, No 26, Hanoi, 11007
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room, City View

Minibar, in-room safe, individually decorated, desk

Junior Double Room, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Street view

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | City view

Family Double Room, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 2 Bedrooms, Lake View

Family Double Room, 2 Bedrooms, Lake View | Lake view

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Double Room, Lake View

Signature Double Room, Lake View

Signature Double Room, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aurora Oriental Hotel

Luxury hotel with a full-service spa, 5-minute walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, spa services, and concierge services. Housekeeping is available on request.
Aurora Oriental Hotel offers 52 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Aurora Oriental Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at Shiki Onsen - Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Hoan Kiem Lake and 9 minutes by foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Aurora Oriental Hotel offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Aurora Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Aurora Oriental Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aurora Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Aurora Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Aurora Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 51 reviews
Rating 8 - Good. 4 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025

4/10 Poor

Alexis

Travelled with family and small children
We felt this hotel was falsely advertised. We paid over AUD 400 per night (supposedly at a 75% discount on Wotif), expecting a genuine 5-star experience, but it did not come close. The construction quality is poor, and the bathroom setup is both awkward and unsafe — the shower is inside a wobbly, unsecured bathtub. Breakfast was very limited, coffee wasn’t included, and the baby high chair was broken. The TV offered no English channels or smart functionality, so no Netflix or streaming, and our room overlooked construction sites and backyards, which added to the disappointment. Cleanliness was another major issue: we found a lizard in the room and a bug in our daughter’s bed. The bed was lumpy, the hotel noisy at night, and a sign asked guests not to flush toilet paper — unacceptable for a property claiming 5 stars. We left after one night of a three-night stay; while they refunded one night, they also asked us not to post a review. We moved to another hotel that was half the price and ten times better in every way. I strongly recommend looking elsewhere.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Phillipsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Madeleine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room very noisy at night and the linen all had an awful smell
Stayed 1 night in Aug 2025

8/10 Good

Parveen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

HARSH

Stayed 2 nights in Aug 2025

10/10 Excellent

galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

yafit

Stayed 1 night in Jul 2025

10/10 Excellent

Ker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Jul 2025

10/10 Excellent

Aara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhirou

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely newly renovated hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael Jay, Snohomish

Stayed 1 night in May 2025

10/10 Excellent

vinay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it Loved it Loved it!

The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
Stayed 5 nights in May 2025

10/10 Excellent

Weston

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dusan

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025