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Azen Lakeside Hotel & Travel

3.0 star property

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Photo gallery for Azen Lakeside Hotel & Travel

Junior Double Room, 1 King Bed, Balcony, Lake View
42-inch Smart TV with cable channels, fireplace
Terrace/patio
Junior Double Room, 1 King Bed, Balcony, Lake View
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
37 Pho Duc Chinh, 1, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min drive‬
  • Place, Hoan Kiem Lake
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Safe

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room, Patio, Courtyard View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, Lake View

Lake view

Luxury Double Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

  • 40 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Azen Lakeside Hotel & Travel

Hotel with 10 restaurants, steps from West Lake
Along with 10 restaurants, this hotel has a full-service spa and a refrigerator in a common area. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
During your stay at Azen Lakeside Hotel & Travel, you're just a quick walk from West Lake. You'll find features like free WiFi in public areas, plus 10 restaurants and a full-service spa.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 10 restaurants
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum
  • Airport shuttle service available for a fee
Azen Lakeside Hotel & Travel offers its guests a full-service spa. There are 10 restaurants on site, along with a grocery/convenience store. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Azen Lakeside Hotel & Travel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Azen Lakeside Hotel & Travel has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • 10 restaurants

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a nature reserve

Full-service spa

  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar in shower (70 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • No lift
  • Roll-in shower (110 centimetre wide)
  • Visual doorbell notification
  • Visual fire alarm

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Azen Lakeside Hotel & Travel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi