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Azen Westlake Hotel Hanoi

3.0 star property

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Photo gallery for Azen Westlake Hotel Hanoi

Executive Double Room, 1 King Bed, Lakeside
Lobby sitting area
Dining
Front of property
43-inch flat-screen TV with cable channels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
156 P. Yen Phu,Tay Ho, Ha Noi, Ha Noi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪15 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, 1 Queen Bed, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Private Bathroom, City View

Deluxe Room, 1 King Bed, Private Bathroom, City View

Deluxe Room, 1 King Bed, Private Bathroom, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, City View

Premium bedding, down duvets, pillow-top beds, minibar

Standard Double Room, City View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, 1 King Bed, City View

Junior Double Room, 1 King Bed, City View

Junior Double Room, 1 King Bed, City View

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed, Lakeside

Executive Double Room, 1 King Bed, Lakeside

Executive Double Room, 1 King Bed, Lakeside

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Multiple Beds, City View

Deluxe Triple Room, Multiple Beds, City View

Deluxe Triple Room, Multiple Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Premier Quadruple Room, City View

Premier Quadruple Room, City View

Premier Quadruple Room, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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The price is €70
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About this property

Azen Westlake Hotel Hanoi

This hotel features 8 restaurants, a 24-hour business center, and coffee/tea in a common area. Additionally, spa services, a refrigerator in a common area, and a business center are onsite. Change of towels is available on request.
Azen Westlake Hotel Hanoi offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
During your stay at Azen Westlake Hotel Hanoi, you're just a quick walk from West Lake. Features include 8 restaurants, a 24-hour business center, and dry cleaning service.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 8 restaurants
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • 7 minutes by foot from West Lake and a 4-minute drive from Hoan Kiem Lake
  • Airport drop-off shuttle service available for a fee
There are 8 restaurants on site, along with a grocery/convenience store. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Azen Westlake Hotel Hanoi.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Azen Westlake Hotel Hanoi has 8 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (203 centimetre wide door)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azen Westlake Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for VND 2500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: VND 2500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Azen Westlake Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Azen Westlake Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews