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Beryl Charm Hotel & Spa

4.0 star property

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Photo gallery for Beryl Charm Hotel & Spa

Lobby sitting area
Presidential Studio Suite, 1 King Bed, Balcony, City View
Exterior
Breakfast served
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
173A Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Dong Xuan Market
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Bathtub, City View

Junior Suite, Bathtub, City View

Junior Suite, Bathtub, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Queen Bed, Balcony, City View

Deluxe Suite, 1 Queen Bed, Balcony, City View

Deluxe Suite, 1 Queen Bed, Balcony, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

View from room

Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Presidential Studio Suite, 1 King Bed, Balcony, City View

Balcony view

Presidential Studio Suite, 1 King Bed, Balcony, City View

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Bathtub, City View

Family Quadruple Room, Bathtub, City View

Family Quadruple Room, Bathtub, City View

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, Bathtub, City View

Grand Suite, 1 King Bed, Bathtub, City View

Grand Suite, 1 King Bed, Bathtub, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Triple Room, City View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Beryl Charm Hotel & Spa

An attached winery, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Beryl Charm Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Beryl Charm Hotel & Spa. During your stay, you're just a quick walk from Train Street. You'll find features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Asian cuisine while dining at Beryl
  • Buffet breakfast served daily for a fee
  • Only motorcycle parking on site, offsite parking (reservations required)
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi
  • Airport, train station, and bus station shuttle service available for a fee
A winery is on site. Beryl Charm Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and limo/town car service. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Beryl Charm Hotel & Spa. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Only motorcycle parking is available on site, but there's also offsite parking (reservations required).

This 4-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Beryl - This restaurant specializes in Asian cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 300,000 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 600,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Beryl

Things to do

  • Full-service spa
  • TV in common areas
  • Winery

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beryl Charm Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 300000 per night (98 ft away)
  • Rollaway bed fee: VND 500000.0 per day
  • Hosted evening meal: VND 600000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Beryl Charm Hotel & Spa offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Angel Palace
Angel Palace Hanoi
Angel Palace Hotel
Angel Palace Hotel Hanoi

Beryl Charm Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Basic hotel for central near restaurants

Okay hotel. Good location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very nice and the property was clean.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Tess

The front desk staffs are very friendly and very helpful especially to first time tourists in Vietnam.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Rituraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

French quarters hanoi

Amazing and very helpful staff! Centrally located and easy access
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Staff very friendly
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jeffrey L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful that we were able to check in earlier. The friendly staff were wonderful and very kind.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Rey Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richie and the rest of the staff were kind and accommodating and very helpful too
Stayed 4 nights in Mar 2024
Verified

2/10 Terrible

Madou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam Hotel

Scam hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Very helpful. The room was clean.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredibly helpful, especially Sofia who is one of the tour booking personnel. She went above and beyond when I was having troubles with getting ahold of my cc visa company overseas and helped me arrange my transport and bookings in various parts of Vietnam. Thank you so much for your kindness.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

David

Disliked: Cleanliness
The room was advertised as a “superior” room. It was very small and cramped with not a lot of space. It was barely big enough for the bed. The elevators also had a very peculiar smell inside them.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
There was a unforeseen complication around my booking, but the staff was very proactive and upgraded my booking. The room was spacious and clean, and I liked the option of turning on the heather, because it is very cold at this time of year in Hanoi. The highlight of my stay was the staff, everyone is extremely courteous and friendly, including Stacy who helped me with my booking and answered my questions. Sophia is the friendliest hotel worker I have had the chance to meet. She has such a kind heart and she is very knowledgeable about activities to do around Hanoi. Thank you for all your help and for being outsanding at your job.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great staff, not 4* but comfortable

Booked a junior suite and, in fairness, a 4* hotel shouldn‘t have broken glass in the room divider and the fancy jacuzzi bathtub with all the nozzles and levers would have been even better if it worked. The plumbing and aircon noises throughout the hotel werel like a fairground haunted house so there isn’t way it deserved a 4 star rating. But I didn‘t book here to stay in the room and the location in the Old Quarter is perfect. The room was big and the large bed very comfortable. Breakfast was adequate but not as good as many 3* hotels I stayed in. The front desk staff were lovely, always friendly and helpful as was the poor girl running the breakfast room on her own.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Pär

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel rather then a hotel

My wife and I made a 7 weeks roundtrip to South East Asia and Hanoi was our final stop. First night in Hanoi we stayed at O’Gallery Premier Hotel which was an excellent hotel across the street. Then we went on a cruise and when we came back we had booked Beryl Charm Hotel for 5 nights (due to lack of availability of previous hotel). Beryl Charm Hotel was by far the least pleasant stay on our journey. After the first night we tried to cancel the booking via Expedia/Hotels.com. This was not possible according to the hotel manager. In our room we had a strong smell from the kitchen especially when opening the window. The beds were quite poor and too soft. One evening we had to catch a lizzard in our room. Breakfast was included, with a quality on par with the hotel. Plates were missing, the coffee and fruit were out, etc. They advertise the hotel to be a 4 star hotel, I would classify it as a 1 star hotel or rather a hostel. If you want a decent hotel avoid this place, if you prefer a costly hostel you can go for this.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Lotta

Liked: Staff & service, property conditions & facilities
Jättetrevlig personal och superbra service bland annat med transport vidare till nästa resmål. Hotellrummen var helt ok, det enda dåliga var att duschen saknade varmvatten samt att det avloppet i duschen inte funkade så bra
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Jean Baptiste

Liked: Room comfort
Disliked: Staff & service
A L'arrivé , on nous dit que l'hotel est plein et qu'on doit aller dans un autre hotel qui appartient au meme groupe , que l'autre hotel se trouve a 10 min de la . Je regarde sur hotels.ca et je vois encore des chambres libres pour le soir meme. Tres bizarre et j'avoue que ca laisse un gout amer de devoir se battre pour obtenir la chambre qu'on a reservé et finalement apres avoir dit qu'on ne bougerait pas d'hotel , la comme par hasard une chambre vient de se liberer ! !
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt

Väldigt bra hotel, hjälpsam service inriktat personal, rent fint, bra läget, frukosten var mindre bra. Paula har varit fantastik bra, som en familjemedlem hjälpte oss med mesta.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhige Perle in der Mitte von Hoan Kiem

Ruhiges Zimmer und super freundlicher Service in der hektischsten Region Hanois, dem alten Viertel Hoan Kiem. Frühstück mit traditioneller Supper, gebratenem Reis und gedämpftem Gemüse, sowie verschiedene Eierspeisen, Toast, Marmelade, Vienoiserie und Obst.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かった。 無料でアップグレードしてもらうことができた。 スタッフも親切で常にフロントにおり英語対応が可能。
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Thi thanh hue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Mr M I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

sungtaek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Ninh

Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024