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Aparthotel·Private host

CHAGEE Building with POOL

4.0 star property

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Exterior

Reviews

6.0 out of 10

Popular amenities

  • Fireplace
  • Dryer
  • Washer
  • Kitchen
  • Barbecue grill
  • Pool

Explore the area

View in a map
E10 Quynh Mai, 192 Kim Nguu, 3, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Opera House
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Family Apartment, City View

  • 7 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Economy Studio, City View

  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Studio Suite, City View

  • 4 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Apartment, City View

  • 11 sq m
  • 2 bedrooms
  • City view
  • Sleeps 12
  • 2 King Beds

Signature Villa, Private Pool, City View

  • 23 sq m
  • 4 bedrooms
  • City view
  • Sleeps 16
  • 8 King Beds

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  • Kitchen
  • Free WiFi
  • Air conditioning
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About this property

CHAGEE Building with POOL

Family-friendly aparthotel with free parking connected to the convention center in Hanoi
An outdoor pool, concierge services, and dry cleaning are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like a pillow menu and bathrobes. Change of towels is available on request.
CHAGEE Building with POOL offers 50 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature fireplaces and washers/dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with cable channels, pay movies, and Netflix. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include minibars and complimentary bottled water. Microwaves, hypo-allergenic bedding, and change of towels can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
With your stay at CHAGEE Building with POOL, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, free self parking, and an outdoor pool are available. This upscale aparthotel has 50 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a fireplace
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes by foot from Hanoi Opera House
  • Airport shuttle service available for a fee
As a guest of CHAGEE Building with POOL, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly CHAGEE Building with POOL. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Family friendly

  • Bed rails
  • Cabinet locks
  • Childcare (surcharge)
  • Fireplace gate
  • Free cot
  • Highchair
  • Outlet covers
  • Pool gate
  • Stair gate
  • Supervised activities for children (surcharge)

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Paper towels
  • Rice cooker
  • Spices

Dining

  • Dining table
  • Minibar

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch Smart TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Dock
  • Fenced yard
  • Fully-fenced
  • Furnished balcony/patio
  • Garden
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Office
  • Printer

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • On a lake
  • On the boardwalk/promenade
  • On the riverwalk

Things to do

  • Supervised activities for children
  • Casino nearby
  • Theme park nearby
  • Whale watching nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 50 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Shared accommodation
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you, key retrieval

Pets

  • Pets and service animals are not allowed at CHAGEE Building with POOL

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: VND 500000 per accommodation, per stay (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
CHAGEE Building with POOL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CHAGEE Building with POOL Hanoi
CHAGEE Building with POOL Aparthotel
CHAGEE Building with POOL Aparthotel Hanoi

Reviews

CHAGEE Building with POOL Reviews

6.0

6.0/10

Cleanliness

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

Reviews

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a "bait and switch" scam. The accomadation we were offered was nothing like what we booked. The host lied about it being the same as the photos but it wasn't even close. We did not stay and would highly recommend you look for an alternative with an honest host!
Stayed 2 nights in Jan 2025

2/10 Terrible

Javad, Stuttgart

Disliked: Cleanliness, amenities, property conditions & facilities
I could not check in. When I was waiting in front of the address, saw a guy opening the door. He said he is staff and the listing on Expedia is not from them. So I paid for nothing!
Stayed 11 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Das war wohl nichts.

Zunächst gab es auf der Bestätigung von Hotels.com zwei Adressen. An beiden Orten war die Unterkunft nicht bekannt. Hilfreiche Menschen haben sich bemüht aber wiesen darauf hin, dass solche Fälle passieren. Die Unterkunft existiert einfach nicht. Meine Reklamation bei Hotels.com führte zur sofortigen Rückzahlung, so dass mir kein finanzieller Schaden entstanden ist.
Stayed 14 nights in Nov 2024

10/10 Excellent

Vicktor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stunning location, great food and friendly staff. Although their English was limited they really tried and went out of their way to help. Loved the interiors, the coziness of the place and those views from every point were spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicktor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is ideally located in Hanoi, close to central locations. The check in process was seamless and our host provided clear instructions about the place. The apartment was equipped with everything I needed for a comfortable stay and even had free laundry services. I would highly recommend it.
Stayed 1 night in Jul 2024

10/10 Excellent

Ath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
wow this is a great hotel Everyone here is very friendly and approachable Grocery stores are nearby, and the coffee is very good Enthusiastic staff, the hotel supports early check-in at no additional fee
Stayed 1 night in Jul 2024