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Cinnamon Hotel Hanoi

3.0 star property

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Photo gallery for Cinnamon Hotel Hanoi

Minibar, in-room safe, desk, free WiFi
View from room
Treatment room
Property amenity
Breakfast, lunch, dinner served; Vietnamese cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
26 Au Trieu Street, Hanoi, 70000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Non Smoking, City View

Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, City View

Deluxe Double Room, 1 Double Bed, Non Smoking, City View

Deluxe Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Cinnamon Hotel Hanoi

A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
Cinnamon Hotel Hanoi offers 6 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Cinnamon Hotel Hanoi, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes by foot from Hoan Kiem Lake
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. An airport shuttle during limited hours and an area shuttle are available for a fee. The business-friendly Cinnamon Hotel Hanoi also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 562500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cinnamon Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cinnamon Hotel
Cinnamon Hanoi
Cinnamon Hotel Hanoi Hotel
Cinnamon Hotel Hanoi Hanoi
Cinnamon Hotel Hanoi Hotel Hanoi

Cinnamon Hotel Hanoi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made this establishment especially Lee the lead person who was outstanding in his desire to help customers wherever possible. Otherwise the property is on a prime spot alongside the Cathedral and close to everything without being too noisy. Rooms are very large for Hanoi
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Perfect place to stay if you like the ambiance of old Hanoi with French colonial style. Excellent location to exlpore small shops, cafe, restaurants & street vendors!
Stayed 1 night in Aug 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming building, great location, friendly staff

Loved the graceful staircase up to the first floor and the balcony overlooking the cathedral. Would have preferred that the Cathedral bells didn't sound at 5am each morning, but that is part of the charm and you can't have it both ways.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cinnamon is a cute, little stay

Cinnamon is a cute, little stay by the St. Joseph Cathedral. The amazing Rice & Roll is attached to the building. The staff is friendly and helpful. The rooms are clean. Breakfast is tasty. It's walking distance to many things in the area; to the lake, to several eateries; including a bobo tea place around the corner. Good choice for an affordable stay.
Stayed 3 nights in Apr 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Darling hotel!

Lovely walk-up Great food Super cute neighbourhood Will return for sure
Stayed 1 night in Nov 2017

4/10 Poor

SUK

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

직원들 서비스는 굿, 룸 컨디션 최악

룸 컨디션 최악. 화장실 샤워기는 망가져 있음. 직원들 매우 친절함.. 조식 맛있음. 두가지는 만족 스럽디만 룸 컨디션, 청소상태 , 욕실 상태 최악.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新年に参りましたがスタッフのみなさんがとてもやさしくて最高のホテルでした
Stayed 3 nights in Dec 2019

4/10 Poor

FLERS

Disliked: Cleanliness, staff & service
I mistakenly booked this place with Cinnamon Cathedral Hotel. Because the reception woman is not the type to try communicating, nothing is transmitted I do not want it anymore. I will make Cinnamon "Cathedral" Hotel, which was very good and fun to be misunderstood this time
Stayed 2 nights in Nov 2018

10/10 Excellent

ann, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離市中心很近

旁邊就是教堂，飯店員工都很親切很可愛！ 住起來很舒服☺️ 住的那間房有個法式小陽台，一打開景觀就是教堂，很美！價格又合理、cp值很高！
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

CHRISTELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne adresse

Quartier sympa et proche du lac, quartier français
Stayed 2 nights in Mar 2018

2/10 Terrible

NORIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪です。布団には血液がついていたエアコンは壊れて効かない。スタッフは皆親切で働き者でした。ただ、シャワールームでシャワーを浴びるとトイレの便座もびっしょりです。排水のながれも悪く、自分自身で掃除しました。沢山のゴミも詰まっていました。最悪な宿でした。 マッサージを無料で出来ると謂うことで、お願いしたら、食事を朝作る若い男性が施術しました。何がか悪かっです。良かった点は教会の近くで街中だったのみ。参りました。もう二度と泊まりません。

10/10 Excellent

Chien-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可以考慮再住一次的小旅店

很有特色很有做風格的小型旅店，服務人員也很親切，就是浴室的熱水小了點，房裡還有幾隻小蚊子，其他都很好，早餐不是自助式吃到飽，是點餐後專程製作的餐點，但也多到吃不完，有自己的餐廳、酒吧，都很好吃！ 就在教堂旁，附近很熱鬧，吃喝逛街都方便。
Stayed 1 night in Jan 2018