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4.7 out of 5

"This property is absolutely beautiful , fantastic location, large, clean and comfy rooms. Anna who helped with check in was brilliant and the service ... " More

By a verified traveller on Thu 10 Oct 2019

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Junior Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Suite City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double/Twin Room (Internal window)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double/Twin Room (Internal window)

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Sinfonnía Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at La Sinfonia Citadel hotel and Spa, you're just a quick walk from Train Street. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy Fusion cuisine while dining at Chestnet Restaurant
  • Buffet breakfast served daily for a fee
  • Indulge with hot stone massages at La énMay Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoa Lo Prison Museum and Ambassador's Pagoda (Chua Quan Su)
  • Airport shuttle service available for a fee

La Sinfonia Citadel hotel and Spa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for La Sinfonia Citadel hotel and Spa

Everyone (2) Couples (1)
5 out of 5
This property is absolutely beautiful , fantastic location, large, clean and comfy rooms. Anna who helped with check in was brilliant and the service was second to none - extremely professional and personalised service during our stay. We actually checked out and left our luggage there whilst we travelled to Halong Bay for the night before returning and checking in for 1 more night. This helped us to save on costs for those who are budget conscious. Breakfast was good with lots of choices.

Posted by on 10 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by an Thuong

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

4 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by An

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

5 out of 5
Absolut wunderbares Hotel, direkt an die Altstadt von Hanoi angrenzend gelegen! Wir haben 2 Nächte in Hanoi verbracht und waren absolut begeistert von diesem Hotel und der Herzlichkeit des Personals. Wir können dieses Hotel zu 100% empfehlen und werden auf jeden Fall wieder hierher zurück kommen.

Posted by on 28 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by An Thuong

We would like to thank you for choosing Delicacy Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Property Features

La Sinfonia Citadel hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly La Sinfonia Citadel hotel and Spa. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • Conference rooms
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Hanoi Railway Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

La Sinfonia Citadel hotel and Spa offers 28 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Chestnet Restaurant – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.

Deli Sky Bar – On-site rooftop bar. Open daily.

Room service (during limited hours) is available.

Spa Services

La énMay Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

La Sinfonia Citadel hotel and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 470000.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children
  • Airport shuttle fee: VND 637000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 470000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Sinfonia Citadel Spa Hanoi
  • La Sinfonia Citadel hotel and Spa Hotel
  • La Sinfonia Citadel hotel and Spa Hanoi
  • La Sinfonia Citadel hotel and Spa Hotel Hanoi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.