Douceur De L'aube

2.5 star property

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Photo gallery for Douceur De L'aube

Deluxe Double Room | Living area
Deluxe Double Room
Exterior
Deluxe Double Room
Reception

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
25 Yen Ninh Street, Truc Bach Ward, Ba Dinh District, Hanoi, 10000
  • Ho Chi Minh Mausoleum
    ‪16 min walk‬
  • Hanoi Old Town Night Market
    ‪17 min walk‬
  • Hoan Kiem Lake
    ‪18 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Douceur De L'aube

Hotel with a 24-hour front desk, a short walk to West Lake
Along with 24-hour room service, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Douceur De L'aube offers 7 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Douceur De L'aube, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
  • Pets welcome for free
As a guest of Douceur De L'aube, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.
24-hour room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 13

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Douceur L'aube Hotel Hanoi
Douceur L'aube Hotel
Douceur L'aube Hanoi
Douceur L'aube
Douceur De L'aube Hotel
Douceur De L'aube Hanoi
Douceur De L'aube Hotel Hanoi

Douceur De L'aube Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

the hotel close, Melbourne, VIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ripped off

when I arrived to to Hanoi, I tried to get a taxi to find the hotel but was very hard to get there, so I have to walk almost 15mins with bags and when I arrived found the hotel close, and after asking some neighbours understood the hotel under renovation, so I had no option because it was night time and walked around looking for another one and stayed in hotel charged me 45$ per night. Overall I had a terrible experience and no one from Expedia flollowed up yet to this accident :(

6/10 Okay

Pontus

Liked: Cleanliness, room comfort

10/10 Excellent

YUlONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Christian, Bavaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstiges budgethotel mit schlechtem stAndart und Sauberkeit Bad wifi No english Aber der Juniorchef hat uns gut weitergeholfen und war der einzig englisch sprechende, war zum Glück auf Besuch hier