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Eliana Premio Hanoi Hotel

4.0 star property
VIP Access

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Photo gallery for Eliana Premio Hanoi Hotel

Breakfast meal
Property video
Panoramic Double Room
Front of property
Elite Quadruple Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
108 Hang Bong, Hang Bong Commue, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Senior Double Room

Senior Double Room

Senior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • City view
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | City view

Executive Quadruple Room

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Eliana Premio Hanoi Hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a refrigerator in a common area, and concierge services are onsite.
Eliana Premio Hanoi Hotel offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is open daily.
During your stay at Eliana Premio Hanoi Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Eliana Premio Hanoi Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Eliana Premio Hanoi Hotel.

This 4-star Hanoi hotel is smoke free.

Eliana Premio Hanoi Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eliana Premio Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 375000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 500000 (subject to availability)
  • Rollaway bed fee: VND 375000.0 per night
  • Hosted evening meal: VND 300000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Eliana Premio Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eliana Premio Hanoi
Eliana Premio Hotel Restaurant
Eliana Premio Hanoi Hotel Hotel
Eliana Premio Hanoi Hotel Hanoi
Eliana Premio Hanoi Hotel Hotel Hanoi

Eliana Premio Hanoi Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 105 reviews
Rating 8 - Good. 11 out of 105 reviews
Rating 6 - Okay. 2 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

michael, newcastle

Liked: Cleanliness, property conditions & facilities
Quadruple family room was spacious and clean with very comfortable mattresses and quality linens. All of the front desk staff were very helpful, attentive and friendly with a special shout out to Ruby and Eric. Thank you for a lovely stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Tuyen

Travelled with family
Liked: Cleanliness, staff & service, amenities
very good location, clean and spacious rooms, walking distance to everything in the old quarter.
Stayed 3 nights in Oct 2025

10/10 Excellent

Minh Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was so friendly and professional.Breakfast was delicious.We highly recommend. Special thanks to Anna who is super helpful and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly. I recommend this hotel 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Naoko, Palo Alto

Stayed 1 night in Aug 2025

10/10 Excellent

Alissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and friendly, they made sure our needs were met throughout the entire stay. The Junior Balcony suite was a spacious room and we were very happy with the cleanliness of the room. Bed was comfy also. Walking distance to a lot of attractions, shops and eateries. This location is the best! Would definitely stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome and the room was squeaky clean
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location

Great stay and very helpful staff. Special thanks to Quin for being so wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

John Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been Hanoi many times over the past couple of years, stayed in several hotels in the old quarter and Eliana Premio is one of the nicest hotels yet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Staff was amazing! We booked to rest for a few hours before our overnight train to sapa and the staff was kind enough to let us check in early.
Stayed 1 night in Sep 2025

8/10 Good

Kenny

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Excellent Service

The ladies at the front desk were amazingly helpful. They all spoke English well. Unfortunately our room had a cleaning issue. We took care of it ourselves, and the front staff were really apologetic. The breakfast was excellent too. I'd come again if in Hanoi
Stayed 1 night in Aug 2025

10/10 Excellent

Naoko, Palo Alto

Stayed 2 nights in Aug 2025

10/10 Excellent

Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, good value for money, staff were very friendly and helpful. Great with our children and breakfast was delicious. Would definitely return next time we visit Hanoi.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest hotel in the world

I've honestly never felt so welcome in a hotel before. It was like I was staying with a family. The restaurant was really nice too. The hotel and its staff deserve the high ratings they get and more. Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my time at this hotel! The customer service was amazing—everyone was so friendly and went out of their way to help with anything I needed. It made the whole experience feel really welcoming and stress-free. The breakfast was great, with lots of tasty options to choose from, and everything was fresh and well-stocked. A perfect way to start the day! The location was super convenient—close to shops, restaurants, and everything I wanted to see. It was easy to get around without needing a car all the time. Overall, a really comfy, easy, and enjoyable stay. I’d definitely come back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Hotel was exactly as described. Luxurious and comfortable. Room was spacious and beds comfortable. Breakfast was very good. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Deisha, Anchorage

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel did not disappoint. The staff is helpful and friendly. Our family stayed here and we enjoyed the entire week. You are greeted with a nice cold beverage and physically shown to our room. Breakfast was fresh and amazing every morning. We book a couple activities (Ninh Binh and HaLong Bay)though the hotel and they were both worth it. The staff helped us navigate places we wanted to visit such as money exchange, food locations, stores...etc. we were throughly impressed by the service we received from the staff at this hotel. I highly recommend staying here and next time we come back, we will use them again.
Stayed 4 nights in May 2025

8/10 Good

Carmen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and offered cake and juice at check-in. The room was spacious compared to typical hotels in the surrounding area. However the breakfast was limited and the more importantly the shower was quite old with stained walls. Overall, I would still recommend.
Stayed 1 night in May 2025

10/10 Excellent

Rajneesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel in Hanoi- highly recommended

It’s a good hotel in old quarters of Hanoi City from where several attractions like train street, Opera House etc are nearby. There is an Indian restaurant just in front of the hotel. Hence, an ideal place to stay specially for Indian Travellers. Many group tours also pickup directly from this hotel. Highly recommended.
Stayed 2 nights in May 2025

8/10 Good

ha, edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely staff and helpful I may back next vacation to stay here
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Hotel With friendly staff. Mostly close to everything
Stayed 6 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet room (#703), given the business of the area. Rooftop restaurant just one floor up the stairs. Excellent breakfast! Could be improved: the rainfall shower head needs all its holes pierced properly (until then, the thin jets will feel piercing to your skin), and the desk chair was too tall to sit properly when working at a laptop - there's not enough space for a person's thighs to fit under the desk.
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025