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Eliana Premio Hanoi Hotel

4.0 star property
VIP Access

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Photo gallery for Eliana Premio Hanoi Hotel

A buffet setup with various food items and dishes on display.
Property video
A modern hotel room with a large bed, a balcony with chairs, and a city view.
A hotel room with two beds, a wooden desk with a TV, a small table with a vase, and a view of the outdoors.
A hotel lobby with teal sofas, patterned flooring, and traditional decor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
108 Hang Bong, Hang Bong Commue, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a chair, a bed, and a window.

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a wooden bed, a desk with a chair, a bedside table, a mirror, and a wall-mounted TV.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a large mirror, and artwork on the walls.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Senior Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the city.

Senior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A modern living room with a wooden sofa, a round wooden table with a vase of flowers, a television, and a decorative screen.

Panoramic Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

A hotel room with two beds, a TV, a desk with a tray of bottles, a chair, and a balcony with a view.

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with two beds, a wooden desk, a chair, and artwork on the walls.

Family Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room | City view

Executive Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Elite Quadruple Room

A hotel room with two beds, a wooden desk, a television, and a large window with curtains.

Elite Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Eliana Premio Hanoi Hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a refrigerator in a common area, and concierge services are onsite.
Eliana Premio Hanoi Hotel offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is open daily.
During your stay at Eliana Premio Hanoi Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Eliana Premio Hanoi Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Eliana Premio Hanoi Hotel.

This 4-star Hanoi hotel is smoke free.

Eliana Premio Hanoi Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eliana Premio Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 375000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 500000 (subject to availability)
  • Rollaway bed fee: VND 375000.0 per night
  • Hosted evening meal: VND 300000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Eliana Premio Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eliana Premio Hanoi
Eliana Premio Hotel Restaurant
Eliana Premio Hanoi Hotel Hotel
Eliana Premio Hanoi Hotel Hanoi
Eliana Premio Hanoi Hotel Hotel Hanoi

Eliana Premio Hanoi Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 122 reviews
Rating 8 - Good. 14 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well located. The breakfast is extensive and delicious. The staff is very friendly and helpful. Linh, in particular, took excellent care of us.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and clean room.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location make the hotel great is the stuff so friendly and so helpful 💜
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

DUOK-JOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staffs were very kind. We enjoyed our stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely welcoming and helpful, nice room , great location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Tai-fu

Liked: Cleanliness, amenities, property conditions & facilities
great staff and great value for the money.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean room and quiet.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Xai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Kar Yeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people, incredible hospitality, and absolutely brilliant service from every staff member
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here have been excellent. The hotel is in a good location. The hotel is very nice and clean. The staff is excellent. My mother was sick and had to stay in the room and could not join us for our tour and the staff took care of her while we were out for the day. They did an excellent job while we were out. They made sure she had her food when requested. I will definitely stay here again in the near future and recommend it to all my friends.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, amenities
very good location, clean and spacious rooms, walking distance to everything in the old quarter.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ng

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all very helpful to arrange for local tour, airport transfer, etc
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Jennifer

Liked: Staff & service
If our rating was based on the staff alone, it would receive 5* without question.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location

Great stay and very helpful staff. Special thanks to Quin for being so wonderful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Brilliant staff, huge room and balcony. Everything was clean and a good breakfast selection. On a busy street but noise stopped at about 11pm. We did hear music in the mornings from about 7am via outside street speakers. Ear plugs fixed it!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly. I recommend this hotel 100%
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean room. Exceptional service especially by Grace. Thank you for organising our day trip to Ninh Binh and our Halong bay/ Lan ha bay cruise ~ it was the most stress free part of our trip!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Bahadur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, location. Ruby arranged everything for us right from airport pickups, tours etc. and all the staff were friendly and courteous. Would definetely recommend
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ljupco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employee girls very kind, helpfully i recommend this hotel. However close to city
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely staff and helpful I may back next vacation to stay here
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Cailin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were so friendly, and very helpful, but most importantly, the bed was very comfortable. We stayed here twice on our way in and out of Hanoi. It is located near the old quarter, so it is a great area to explore, and it is near the weekend night markets by the lake. They have an excellent breakfast buffet as well. We loved our stays here!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

John Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been Hanoi many times over the past couple of years, stayed in several hotels in the old quarter and Eliana Premio is one of the nicest hotels yet.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked for 2 day and turned around to extend our stay for another 2 days for a total of 4 days. We had an excellent stay Eliana Premio Hotel. Linh our receptionist was excellent along with the entire staff of the hotel. My mom got sick and could not join us on our tour and they made sure she was in good hands while we were out. The hotel and our room is very nice and clean. The location is close to everything. The breakfast was good and the entire stay was awesome and I I’ll recommend this hotel to all my friends and family. This Hotel gets a 5 star treatment for me. Thank you very much.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome and the room was squeaky clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and centrally located. Room was a little small but clean. Breakfast is ok and can use a little more variety.
Stayed 1 night in Dec 2025