See all properties

Especen Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Especen Hotel

Family Room, Balcony
Reception
Family Room, Balcony
Family Room, Balcony
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
28 Tho Xuong Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom, City View

Double Room, 1 Bedroom, City View

Double Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Shower, free toiletries, hair dryer, slippers
Hanoi Charming House
Old Quarter
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
3.9 out of 5, Good, 497 reviews
The price is €14
includes taxes & fees
1 Jun - 2 Jun
Hanoi Charming House

About this property

Especen Hotel

Concierge services, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, motorcycle parking, and multilingual staff assistance are onsite.
Especen Hotel offers 13 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

With your stay at Especen Hotel, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, airport pick-up service (surcharge), and concierge services are available.
  • Free WiFi (speed: 50+ Mbps)
  • Only motorcycle parking on site, free nearby parking
  • Amenities include a front-desk safe, a multilingual staff, and TV in a common area
  • Steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
As a guest of Especen Hotel, you'll find multilingual staff, concierge services, and a front-desk safe. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Only motorcycle parking is available on site, but there's also free nearby parking. A complete renovation of Especen Hotel was completed in January 2024.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite motorcycle parking only

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 5 floors
  • Built in 1993
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

Guests are recommended to download the property's WhatsApp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Especen Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in.
Property Registration Number 0101853646
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Especen

Especen Hanoi

Especen Hotel

Especen Hotel Hanoi

Especen Hotel Hotel

Especen Hotel Hanoi

Especen Hotel Hotel Hanoi

Especen Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 105 reviews
Rating 8 - Good. 53 out of 105 reviews
Rating 6 - Okay. 14 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Myra

Everything is nice the staff, rooms
Stayed 2 nights in Dec 2025

2/10 Terrible

Jose

Disliked: Staff & service, amenities
In my booking it says free breakfast. When I was checking out, the lady receptionist is charging me for the breakfast. I told her and showed her my booking. She said it was a mistake and to call hotels.com. I told her I am going to report her and will make a review. I gave her my credit card but since I told her I will report her she shoves away my card and so I left. She is scamming me.
Stayed 6 nights in Nov 2025

8/10 Good

Tammy T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Stayed 4 nights in Nov 2025

6/10 Okay

Vu

Disliked: Amenities
Room is acceptable , should has closet or rack for guest hanging clothes ,WC is small & shower should has door or curtain to avoid wet on the toilet and facility , staff is un friendly
Stayed 6 nights in Oct 2025

8/10 Good

RONALD

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious, and inexpensive. Location was good, a bit off the beaten path, so traffic noise was limited
Stayed 1 night in Nov 2025

8/10 Good

Jasmine

Liked: Cleanliness
Nice clean room.and big bed
Stayed 2 nights in Oct 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room is great but the neighbourhood is quite noisy. There was nobody at the reception, we had to knock the door of the staff who lives there.
Stayed 1 night in Feb 2025

8/10 Good

iloveall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Eateries just steps from the hotel entrance. Room was spacious with fresh air as window is openable . Beds & pillows are comfy.. Aircon & Water heater works well. Staff is friendly & helpful. The only obvious downside for this old property is the need to climb a spiral bridge to reach our room on the 5th level. Recommended when visiting Hanoi again.
Stayed 1 night in Jan 2025

2/10 Terrible

shervin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Mouldy and Noisy!

Reception not manned! Had to wait nearly 10 minutes for service. Bed sheets had not been changed; had body fluid stains, pillow had blood stain. Shower was broken. Mould on walls in room, bathroom and hallway. The very loud speaker from government announcements right on our balcony. Very noisy! Staff did not learn the word "sorry", just a blank look when we complained.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, clean room, helpful staff.

Great value, clean spacious room, helpful staff. Well located near St. Joseph’s Cathedral, which means loud bells early in the morning! Not an issue for us, but it wouldn’t suit someone with difficulty climbing stairs, as there was no lift.
Stayed 5 nights in Dec 2024

2/10 Terrible

Chingan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On a quiet street in a perfect location (although be prepared for bells at the cathedral)
Stayed 1 night in Nov 2024

8/10 Good

Addison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and fun!
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay! Excellent area for walking to everything. Hotel is dated and needs refurbishing but still the rooms were clean. There was mold in the bathroom. Staff were helpful but didn’t speak English however they did their best by translating using their phone. It’s quite lively around the hotel and during the week early morning an announcement and music is played loud via speakers outside the hotel in Vietnamese. Overall it was a good place to stay and would recommend it as a means to sleep but not for relaxation.
Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff did not speak English, but super helpful! Clean towels, water and toiletries each day! Comfortable beds Great location with balcony! 5 floor walk-up...
Stayed 3 nights in Jun 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel in the Old Quarter Hanoi

Thanh and the hotel staff have been very warm and accommodating throughout my entire stay in Hanoi. The hotel is very convenient and accessible to most areas in the old and french quarters. St. Joseph cathedral is just one corner away from the hotel and it is also very close to Hoan Kiem lake. I would highly recommend this hotel. Best value for your money.
Stayed 2 nights in May 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for the hard-of-hearing

Noise, noise, noise noise ..... No chance of sleep; no soundproofing; street noise outside, cockerels start crowing 4:00am followed by barking dogs at 4:30, motor bikes at 5:30, church bells at 6.00, 129 decibel loudspeaker at 7:30, etc etc. Luke-warm bathroom water, bathroom 90cms wide, paint peeling off internal walls, no lift - only a steep spiral staircase - and no fire escape. Pity, because it's just on the edge of the picturesque and iconic Old Quarter.
Stayed 4 nights in Mar 2024

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities
給湯器の都合シャワーのお湯が10分程度しか出続けないが、それ以外は快適だった。
Stayed 3 nights in Mar 2024

8/10 Good

Emily

Stayed 1 night in Jan 2024

10/10 Excellent

Zachery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Hotel is very well situated among the sites and a large amount of food options. Great for a short stay to pack lots in. The rooms were large, clean and with good aircon.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Stayed 1 night in Apr 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location. Rooms are clean. Staff is nice. Rooms are good.
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019