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Aparthotel

Ficus Suites Apartment

3.5 star property

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Photo gallery for Ficus Suites Apartment

Panoramic Penthouse, 2 Bedrooms
Panoramic Penthouse, 2 Bedrooms
Property entrance
Duplex Suite, 3 Bedrooms
Panoramic Penthouse, 2 Bedrooms | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
08 Ly Nam De, Hang Ma, Hoan Kiem, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Train Street
    ‪13 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Suite, 2 Bedrooms, Balcony

Premier Suite, 2 Bedrooms, Balcony | Private kitchen

Premier Suite, 2 Bedrooms, Balcony

  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Panoramic Penthouse, 2 Bedrooms

Panoramic Penthouse, 2 Bedrooms

Panoramic Penthouse, 2 Bedrooms

  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Duplex Suite, 3 Bedrooms

Duplex Suite, 3 Bedrooms

Duplex Suite, 3 Bedrooms

  • City view
  • 260 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds

View all photos for Standard Studio

Minibar, in-room safe, individually decorated, individually furnished

Standard Studio

  • Sleeps 2

View all photos for Deluxe Studio

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Studio

  • Sleeps 2

View all photos for Studio Balcony

Minibar, in-room safe, individually decorated, individually furnished

Studio Balcony

  • Sleeps 2

View all photos for One-bedroom

Lobby

One-bedroom

  • Sleeps 2

View all photos for Family Connecting Room

Minibar, in-room safe, individually decorated, individually furnished

Family Connecting Room

  • Sleeps 4

View all photos for Penthouse

Minibar, in-room safe, individually decorated, individually furnished

Penthouse

  • Sleeps 4

View all photos for Family Connecting Room With Balcony

Minibar, in-room safe, individually decorated, individually furnished

Family Connecting Room With Balcony

  • Sleeps 4

Superior Studio

  • Sleeps 3

Two-Bedroom Suite

  • Sleeps 5

Premier Suite, 2 Bedrooms, Balcony

  • Sleeps 5

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About this property

Ficus Suites Apartment

Aparthotel with free parking, near Hoan Kiem Lake
This aparthotel features a rooftop terrace, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus a dryer and a Smart TV with digital channels. Guests can appreciate conveniences like a sitting area and an electric kettle, and other amenities include free WiFi and a TV.
Ficus Suites Apartment offers 25 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and microwaves can be requested.

During your stay at Ficus Suites Apartment, you're just a quick walk from Hang Ma Street. Free WiFi in public areas, free self parking, and a business center are available. This comfortable aparthotel has 25 apartments on 11 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a dryer, and a living room
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of West Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Ficus Suites Apartment. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hanoi aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Smart TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 25 units
  • Banquet hall
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ficus Suites Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ficus Suites Apartment Hanoi
Ficus Suites Apartment Aparthotel
Ficus Suites Apartment Aparthotel Hanoi

Ficus Suites Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely amazing!! So helpful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather. The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc. Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay. I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese). And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
Stayed 7 nights in Jun 2024

4/10 Poor

Heath

Travelled with partner
Disliked: Cleanliness, amenities
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
Stayed 3 nights in May 2024

10/10 Excellent

Beryl

Travelled with family
Liked: Cleanliness, room comfort

Good place to stay

The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points. Apple, the hotel staff, was very sweet and friendly.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in a terrific location in Hanoi. The staff were very welcoming, friendly, helpful and knowledgeable. Five stars! Thanks
Stayed 4 nights in Jan 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province. We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back. The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening. The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet. Would definitely stay again and the staff were all very helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group.
Stayed 1 night in Aug 2019

8/10 Good

SOO HYUN

Liked: Room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

SUSUMU

Stayed 5 nights in Aug 2024

10/10 Excellent

gogo

Travelled with group
Liked: Cleanliness, room comfort

좋은 위치 친절하고 똑똑한 직원

좋았어요 재방문 의사 있습니다.
Stayed 4 nights in Sep 2023

10/10 Excellent

JIN SEOG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

숙소가 깨끗하고 마음에 들어요!

숙소가 청결하며, 편의시설도 잘 갖추어져 있었다. 직원들도 모두 친절하며, 요구사항에 잘 대응해주었다. 다만 숙소 찻길에서 골목으로 들어간 위치라 찾는데 조금의 어려움이 있었다.
Stayed 3 nights in Jan 2020

10/10 Excellent

Mija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들이 정말 정말 정말 친절했어요 요청사항도 잘 들어주시고 위치도 좋고 공항갈때도 도움 많이 받았어요 베트남에서 여기만큼 좋은데 찾기 힘들거예요
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
물이잘안내려가서 사워하면 덤으로 족욕가능 굿굿!! 내흔적을 다음사람이볼수있어요,,,그것빼곤 다 만족했습니다~ 밤에잘때 조용합니다. 다음에 또 갈게요
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족들과 4박 지내고 왔습니다. 직원들이 너무 친절하고 가족처럼 대해줘서 너무 고마웠어요~
Stayed 4 nights in Dec 2019

10/10 Excellent

HONGSIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 친절 깨끗하고 넓고 저렴

4명이서 갔는데 따뜻한 물, 히터 잘나오고 청소도 매일 깨끗하게 해줍니다 직원들 매우 친절하고 친절합니다 번화가와 떨어져 있어 조용하고 가격이 저렴하고 넓고 깨끗합니다 다음에도 하노이 방문할때 여기에서 머물것 입니다 직원들 정말 친절하고 감사합니다
Stayed 4 nights in Dec 2019

10/10 Excellent

KUAN-YING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無與倫比

飯店相當寬敞且每天都有人會打掃，早班的櫃檯小姐相當親切且很熱心助人，有問題都可以請教她，我們最後一天離開要去機場定位不到也是麻煩她幫我們。
Stayed 2 nights in Nov 2019

10/10 Excellent

KUAN-YING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Wei Chih

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel with value

Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들도 친절하셨고 사진과 다르지않은 호텔객실 호텔주위의 편의시설도 모두만족하였읍니다 추천드리고 싶습니다
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗面台の電気がつかなかったたりIHのHOW TOが説明不足だったりしましたが、短期滞在でも勿論、長期滞在でも基本的にはリーズナブルな物件だと思います。 要望や問題点解決への対応力（フロント）は十分ある様に見えました。 私の友人には勧められる施設だと思います。
Stayed 2 nights in Sep 2019

10/10 Excellent

Bosco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is great and the people there are very nice.
Stayed 3 nights in Aug 2019