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Aparthotel

Fraser Suites Hanoi

4.5 star property

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Photo gallery for Fraser Suites Hanoi

Outdoor pool
Exterior
1 Bedroom Executive (Tower B) | City view
1 Bedroom Executive (Tower B) | Living area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
51 Xuan Dieu Street, Tay Ho Ward, Hanoi
  • Place, Syrena Shopping Center
    ‪1 min walk‬
  • Place, West Lake
    ‪3 min walk‬
  • Place, Ho Tay Water Park
    ‪12 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Executive King (Tower B)

A kitchen with a marble countertop, a coffee machine, and a bowl of food.

Studio Executive King (Tower B)

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Deluxe Aparment

In-room safe, individually decorated, individually furnished, desk

One Bedroom Deluxe Aparment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Executive King

In-room safe, individually decorated, individually furnished, desk

Studio Executive King

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Bedroom Deluxe (Tower A)

1 Bedroom Deluxe (Tower A)

1 Bedroom Deluxe (Tower A)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe (Tower A)

2 Bedroom Deluxe (Tower A)

2 Bedroom Deluxe (Tower A)

  • City view
  • 103 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Deluxe (Tower A)

3 Bedroom Deluxe (Tower A)

3 Bedroom Deluxe (Tower A)

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • Lake view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Executive Twin (Tower B)

Studio Executive Twin (Tower B)

Studio Executive Twin (Tower B)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Executive King (Tower B)

Studio Executive King (Tower B)

Studio Executive King (Tower B)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Executive (Tower B)

1 Bedroom Executive (Tower B) | Living area

1 Bedroom Executive (Tower B)

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Dryer
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About this property

Fraser Suites Hanoi

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a steam room, coffee/tea in a common area, and a microwave in a common area. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like a pillow menu and bathrobes.
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Fraser Suites Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free self parking, and a free area shuttle are available. This luxury aparthotel has 280 apartments on 25 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a fireplace
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a playground
  • Just a 4-minute walk from West Lake and 6 minutes by car from Hoan Kiem Lake
  • Free local-area shuttle service
Fraser Suites Hanoi offers its guests a children's pool, an outdoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, barbecue grills, and a vending machine are also featured at the luxury Fraser Suites Hanoi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Truffle Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 397,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: VND 1,300,000 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (150 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 25 floors
  • 280 units
  • Banquet hall
  • Beaux Arts architecture
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fraser Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Fraser Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Fraser Suites Hanoi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 278 reviews
Rating 8 - Good. 65 out of 278 reviews
Rating 6 - Okay. 9 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 7 out of 278 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well maintained, comfortable property with well trained staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, nice rooms with kitchenette and washer/dryer.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clran room. Great staff. Good location for local restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yurika

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed at Studio executives twin tower B. Our room was clean and spacious. Having washer and dryer was very nice. Grocery store they have is first class in Vietnam. The only thing I would suggest to improve in the room is hair dryer. Also breakfast was average.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Athena

Liked: Cleanliness, property conditions & facilities, communication
Good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jonte

Liked: Cleanliness, amenities, property conditions & facilities, communication
Prompt and exceptional service, excellent amenities, luxurious standard rooms, incredible value. Two grocery stores located within the same building with wide selection of wares. Countless F&B options walking distance from the hotel and nice neighbourhood overall.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartments in a great location.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

WAN CHEW

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are well maintained and there are dining options nearby.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

KEITH

Liked: Cleanliness, property conditions & facilities, communication
excellent hotel with a great staff. Walking distance from many great dining and shopping areas.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms and positioned on the West Lake. Excellent Japanese restaurant and a good rooftop bar/pool
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

David G

Liked: Cleanliness, room comfort, communication
Really nice hotel located in tay ho, west lake. Apartment was roomy self contained ands handy to the lake and cafes, restaurants.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Zack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel with friendly staff. Room was clean, quiet, and had laundry.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and professional staff, very happy to help and made us feel very welcomed
Stayed 1 night in Apr 2025
Verified

6/10 Okay

CHENGPIN

Liked: Cleanliness, communication
Basically, it’s a nice suite with convenient shopping and dining surroundings. The service is very friendly. Yet, some facilities and electrical equipment, like hair dryer, power plug jack have broken without replacing or repairing. Housekeeping is surprisingly not yet finished during 4pm though not every time.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort, communication

Perfect stay…

Exceptional. Will definitely go back. We stayed in a 3 bedroom unit and everything was perfect for us.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Nguyet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel, very hotel and 5 stars service
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Wai Kuk Dennis

Old style but clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sze Kit Leddy

Liked: Cleanliness, room comfort, communication
Everything was fine
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

my

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was impeccable.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Long

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and convenient area to access
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

martha ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed forr 1 night. Excellence place , everything you need in one place. Very accessible. Wis h could have stayed longer.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Stayed 8 nights in Apr 2024