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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Relax in a sophisticated lounge area with a stunning chandelier and views of the street outside.
Property video
Experience the grandeur of our elegant lobby, featuring a stunning chandelier, comfortable seating, and a warm fireplace.
Enjoy a serene breakfast experience with a variety of baked goods and fresh flowers.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant seating area, and a warm fireplace.

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Twin Internal Window

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes by foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. A fitness center, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 750000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 426 out of 494 reviews
Rating 8 - Good. 52 out of 494 reviews
Rating 6 - Okay. 14 out of 494 reviews
Rating 4 - Poor. 1 out of 494 reviews
Rating 2 - Terrible. 1 out of 494 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Zeljan

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff is excellent, very attentive and helpful. The property is small, clean and quite good but lacks in small details as it is an old building in the old quarter and hard to make functional in a modern sense. I recommend it for friendly staff, cleanliness and location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were incredibly kind and provided wonderful service. The hotel room was as described, nice and clean. Breakfast was great, too. And the location is perfect, a short walk to the lake and to Old Quarter. We really enjoyed our stay. We came from the UK
Stayed 2 nights in Apr 2025

10/10 Excellent

David, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property were so helpful. They made my visit very enjoyable.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Located in “old town” a few doors down from the famous church. Close to food and shopping Close to other POI - Prison, Lake, church. Staff were amazing! Thomas the (Manager?) was very accommodating and helpful, made us feel like VIP. The room we booked was internal window, king size bed. Average size room for city hotel. I thought an internal window would mean looking out into an atrium type set up… it wasn’t. It was a skinny tall window that let you view a sky light. As we were hardly in our room we did not mind. But in the future, I’d post a bit more to have a view to the outside world. The bed was sooo comfy and the pillows were “dreamy”. The breakfast selection was good - on par with other hotels we stayed at. Swimming pool was smallish. Did have a gym but we did not use. Outside the hotel they have a convenient table and chairs where you can sit and have a drink and watch people go about their business. I would stay here again and would recommend to family and friends.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The included breakfast is five star. Beautiful atmosphere and great food
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful boutique hotel in the heart of the old town. Phenomenal friendliness and service from the staff, good location and lovely breakfast and breakfast area. Thank you for having us!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were super nice and accommodating. I felt at home! Thank you for making my stay in Hanoi so special ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Arnold Lalu, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff , very welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sensational place The hotel and staff were amazing Close to everything

10/10 Excellent

Jathavan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and very attentive to your every need
Stayed 4 nights in Mar 2025

10/10 Excellent

Zindziswe Aminata Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very nice and helpful staff, everything was always super clean. A small thing I liked that made a big difference for me was that any staff removed their shoes before entering a guest’s room. I found it to be so thoughtful and respectful. Beautiful decor in hotel too, it’s very classic 1930s style. I will be returning here the next time I come to Hà Nội.
Stayed 4 nights in Mar 2025

10/10 Excellent

cliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Hanoi

We stayed in this hotel at the end of our honeymoon and we both agreed it was the best accommodation of our month long trip in Vietnam because the staff were so attentive, they really went over and beyond for all the guests and made us feel so comfortable and welcome. The breakfast was excellent and everything felt clean and luxurious. Highly recommend this hotel if you are staying in Hanoi as it is also in a perfect location and the rooftop pool and bar is a great escape if you just want a chilled day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand du Lac Hotel is definitely the best hotel in Hanoi. The staff at the property are so lovely; from the moment we stepped in to the hotel we were greeted kindly and warmly. All the staff new our names and made sure we had the best experiences possible. They were all so catering and magnificent. The free breakfast was also great, with the assortment of fruits, western and eastern dishes. Would come here again!
Stayed 10 nights in Mar 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff were extremely helpful on all matters - would recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

MiuLan

Liked: Cleanliness, staff & service, property conditions & facilities
First of all, excellent service. They thought of everything before you even asked - bought show ticket for me because they knew the line is long, reminded me to get ready for Ha Long Bay pickup, arranged transportation, offered shower before midnight flight, how to eat local food, currency exchange, etc. Tips and advice on everything. This made my short 3 day-2 night stay so easy and efficient. Staff always friendly and helpful. Restaurant is great too, food, decor and ambience. I ate breakfast and two dinners there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the hotel. The staff made the stay. So accommodating, kind and helpful. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Quoc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the staff was incredibly nice and accommodating. I highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We had the best stay at the Grand Hotel! All of the staff is top notch and so friendly and helpful. The room was spectacular and super clean. We loved the outdoor hot tub. We had a beautiful stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary, edinburgh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Vivienne was super helpful with great places to eat and visit and Sophia kindly sorted our booking issue. Hotel is an oasis in the hectic but very charming city of Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Viena, Port St Lucie Fl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay pleasant and surprise the staff was excellent and the rooms were just perfect that Fast had very many choices and it was very good .
Stayed 1 night in Mar 2025