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Gloud Hotel

3.5 star property

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Photo gallery for Gloud Hotel

Front of property
Lobby
Restaurant
Bar (on property)
Executive Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
26-28 Mieu Dam, Hanoi, 000084
  • Place, Vietnam National Convention Center
    ‪9 min walk‬
  • Place, The Garden Shopping Center
    ‪12 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, Bathtub

Executive Room, Bathtub

Executive Room, Bathtub

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room - Bathtub

Premium bedding, minibar, in-room safe, desk

Executive Room - Bathtub

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Executive Room - City View

Premium bedding, minibar, in-room safe, desk

Executive Room - City View

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

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About this property

Gloud Hotel

A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Gloud Hotel offers 95 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, abc. Services include massages. The spa is open daily.
During your stay at Gloud Hotel, you're just a quick walk from National Exhibition Construction Center. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages at abc
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Hoan Kiem Lake and 7 minutes from West Lake
  • Airport pick-up shuttle service available for a fee
Gloud Hotel offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Gloud Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Hanoi hotel is smoke free.

Gloud Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 625000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 625000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Gloud Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gloud Hotel Hotel
Gloud Hotel Hanoi
Gloud Hotel Hotel Hanoi

Gloud Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

YUKIHIRO

Business traveller
The room was spacious, there was a jacuzzi-like bath, and there was a wide variety of breakfast options. However, this was my first stay in Vietnam, and I felt that the value for money was poor compared to other countries. For the cost, I felt it should have been more luxurious. The staff were friendly, but it was disappointing that I had to ask for receipts multiple times.
Stayed 2 nights in Nov 2025

8/10 Good

Steven, Port Moresby

Stayed 3 nights in Oct 2025

10/10 Excellent

CJ

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great service and staff!
Stayed 2 nights in Mar 2025

6/10 Okay

Lance

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are very helpful. The beds are very comfortable and the rooms are clean. The property is of course older.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 5 nights in Dec 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kwonbin

Stayed 1 night in Dec 2025

4/10 Poor

Akira

Stayed 3 nights in Nov 2025

10/10 Excellent

YOON YEO

Stayed 2 nights in Nov 2025

10/10 Excellent

Benoit

Stayed 3 nights in Nov 2025

10/10 Excellent

Ji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

CHIENBANG

Stayed 1 night in Mar 2025

8/10 Good

Yasuhiko

Stayed 2 nights in Feb 2025

8/10 Good

JUNG LOCK

Stayed 3 nights in May 2024

6/10 Okay

HEEKWON

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
전반적인 직원 서비스는 너무 훌륭하지만, 제가 받은 객실의 경우 침대가 바로 복도와 붙어있어 편하게 쉬지 못했습니다. 조식시에도 손으로 음식을 집어먹는 인도여행객에 대해 주의를 주어야 합니다.
Stayed 1 night in Apr 2024