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Golden Moon Suite Hotel

3.0 star property

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Photo gallery for Golden Moon Suite Hotel

Dining
Exterior
Reception
Suite with Balcony
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
12A Hang Manh Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room With City View

Deluxe Twin Room With City View

Deluxe Twin Room With City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Golden Moon Suite Hotel

A full-service spa, a restaurant, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning. Change of towels is available on request.
Golden Moon Suite Hotel offers 18 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Golden Moon Suite Hotel, you're just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Motorcycle parking only
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Thang Long Water Puppet Theatre
  • Airport shuttle service available for a fee
Golden Moon Suite Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Golden Moon Suite Hotel. An airport shuttle (available 24 hours) is available for a fee. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Golden Moon Suite Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2016
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Moon Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Golden Moon Suite Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel
Golden Moon Suite Hanoi
Golden Moon Suite
Golden Moon Suite Hotel Hotel
Golden Moon Suite Hotel Hanoi
Golden Moon Suite Hotel Hotel Hanoi

Golden Moon Suite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 182 reviews
Rating 8 - Good. 50 out of 182 reviews
Rating 6 - Okay. 12 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, helped organize shuttles to and from the airport. Lots of great suggestions in town, and even a discount at a good spa.
Stayed 3 nights in Nov 2025

6/10 Okay

Norman

Liked: Cleanliness
The best feature is the location in the Old Quarter. Rooms are small and older but they do have a nice breakfast in the morning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff put in extra effort to pack lunch one day which was heart warming hospitality and says how nice this place was.
Stayed 4 nights in Jan 2025

10/10 Excellent

AIDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Jojie

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel well located. Staff was extremely welcoming, friendly and helpful. Nice breakfast. You cannot ask for more for the price.

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel in Hanoi close to many of the sites. Staff was very enthusiastic and welcoming. Would stay again.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2023

10/10 Excellent

Veasna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from all the staff members. Great location and several dining options. Best part, you can book all your tours at the hotel. I will definitely stay there again.
Stayed 10 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Staff were fantastic
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the staff were very helpful at all times
Stayed 5 nights in Mar 2023

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lily was incredibly helpful before our trip, helping us to arrange taxis for pick-up and drop-off at the airport, as well as a day trip to Ha Long Bay.
Stayed 5 nights in Mar 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in the heart of Ha Noi

We loved our stay at the Golden Moon! It’s in a great location within walking distance to practically anything we wanted. Lily was amazing and helped us book a trip to Ha Long Bay, as well as provide airport accommodation. Everyone we interacted with was extremely kind and helpful. We will definitely stay again if we return!
Stayed 2 nights in Feb 2023

6/10 Okay

Amyn

Travelled with group
Normal
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location in the heart of the city Excellent pho for breakfast on their rooftop Not the ritz but incredible money for value Would stay again

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very enjoyable stay

Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)
Stayed 2 nights in Dec 2019

8/10 Good

Zo Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now and enjoy your stay, close to the lake

Front desk staff SoLong was so very helpful nd had a great memory. She would remember what time you were to be picked up and where you were going. She was able to track down a phone number and male calls for us when we were missing the info on our booking. Elevator is great when you have luggage, easy to get around from this location
Stayed 2 nights in Dec 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.
Stayed 3 nights in Sep 2019

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities, room comfort

Moldy

Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.
Stayed 1 night in Sep 2019

10/10 Excellent

Chane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel in a great location!

I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!
Stayed 3 nights in May 2019