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HANOI FLORA HOTEL

4.0 star property

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Photo gallery for HANOI FLORA HOTEL

A hotel with multiple floors, balconies, and a well-lit entrance.
A modern hotel lobby with a reception desk, seating area, and a view into the dining area.
A modern hotel room with a large bed, a blue bench, a desk with a lamp, and a TV.
A modern dining area with a checkered floor, red upholstered chairs, and a central island with a display of food.
A storefront with a sign reading "VIETNAMESE CRAFT - GUILD" and a contact number.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No 1-3 To Tich, Hoan Kiem, Hanoi, Hanoi, 100000
  • Place, Hang Gai Street
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a hanging light fixture.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a blue bench, a desk with a lamp, and a TV.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Twin Room

A hotel room with two beds, a desk, a red ottoman, and a large window with curtains.

Family Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand, a red ottoman, a TV mounted on the wall, and a window with curtains.

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
Hanoi Harmonia Hotel & Spa
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 106 reviews
Hanoi Harmonia Hotel & Spa

About this property

HANOI FLORA HOTEL

Dry cleaning, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
HANOI FLORA HOTEL offers 30 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at HANOI FLORA HOTEL, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Hanoi Old Town Night Market and 4 minutes by foot from Hoan Kiem Lake
As a guest of HANOI FLORA HOTEL, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi.

This 4-star Hanoi hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-cm TV with cable channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HANOI FLORA HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: VND 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

HANOI FLORA HOTEL Hotel
HANOI FLORA HOTEL Hanoi
HANOI FLORA HOTEL Hotel Hanoi

HANOI FLORA HOTEL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Benedicto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staffs, excellent location and very reasonable rates!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Walkable good location
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Cici was wonderful! She upgraded us at no charge! Very convenient location. It has everything we needed!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay Thanks team and ms Cici booked us some trips to Halong and Ninhbinh with amazing value.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

WUNNA

Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly staff. Enjoy my stay with my family of 4 in Dec'23
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and a good resource for tourists. They are honest and communicate well. We had a great stay👍
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfotable. The breakfast was fresh and ample, and the coffee was better than other places we stayed. The staff was especially helpful and courteous.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

CHAU

Old furniture
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Ameer

Disliked: Cleanliness, staff & service
Location is 10/10 Booked 2 nights. When i checked in they gave me a totally different room, way different than the pictures they have online. When i complained the next day they moved me to a different room. Which was pleasant experience. It's not that clean either. Seen insects in the room such as small cockroach, spider, ants. It's not worth the price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Hanoi centre, close to everything night market, shop restaurant. book some trip to Halong bay, Ninhbinh with amazing value for money and so easy to travel. Higy recommend and come back for sure
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Naveen

Liked: Staff & service
Way too small hotel and rooms No place to open suitcases Moving around in the room very limited Staff fantastic Location fantastic Breakfast very small and limited but good
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Guy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great spot, and truly excellent help and service from the staff, but let down by the tired fittings and specification in the bedroom and bathroom which isn’t up to a few others of the same price and caliber in Hanoi we stayed in.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Thien

Liked: Cleanliness
Disliked: Property conditions & facilities
Checking in and in general the staff are courteous and helpful. Location is obviously good due to easy walking distance to many places to eat,shop or sight seeing. Room look better in pictures vs reality. Room cabinet top look heavily scuff up. Bed are comfortable. Some black mold on the shower tiles and near faucets. The 2 hanging lights by the bed nightstand are poorly placed. We both keep hitting our head whenever we are using the outlets or drawers.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed our stay at La Flora in Hanoi. The staff were superb-always happy and ready to assist the guests. Breakfast had a variety of hot and cold options. The rooms were cleaned and modern. Cici booked our excursions to Ninh Binh, Ha Long Bay and also arranged airport pickup and drop-off. Cici made it stress free for us. Thank you for making our visit a fun and memorable one!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Mousumi

Disliked: Cleanliness, amenities, property conditions & facilities
I was in room 401 and it was terrible with small ants in the table, on the sink and a baby cockroach in the shower. I checked out after 30 minutes of checking in found another hotel to stay. The hotel is old, tired and perhaps used to operate under another name as all the towels and floor mat had hotel Grace on it. The towels didn’t look clean and had a grey tinge to it. The shower taps were rusty and there was black mold in the corners of the shower. There was no place to put any toiletries in the shower so I had to put the shampoo, shower gel on the floor. There is no safe in the room. Overall the description provided by the hotel online is misleading and inaccurate.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Fiorenza

Liked: Cleanliness, amenities, property conditions & facilities
Il personale dell'hotel Flora è tra i più preparati, competenti e gentili che ho trovato durante il mio viaggio in Vietnam. Parlano tutti un ottimo inglese e sono sempre stati professionali. La colazione è curata, le camere sono spaziose.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres comptent

J'ai passé un sejour parfait Le dame de la réception trouve toute les solutions a vos probleme. Encore merci pour votre devouement.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くのチェックインでしたが明るく迎えていただき感謝でした！ スタッフの皆さんが明るくて大変良かったです。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Seki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても快適に滞在中過ごすことが出来ました！どこへ行くのにも便利でした！ 全体はとても綺麗に保たれているのですがお風呂とかがやはり少し古さを感じました。 そしてシャワーは圧が気持ち弱いかなというぐらい。 スタッフ皆さんとても感じが良く親切でした！
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel no está bien cuidado. El personal del hotel no fue servicial. El hotel no tenía el desayuno en el mismo edificio, era en otro hotel del grupo, había que caminar por la calle para llegar al desayuno.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Seyoung

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023