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Hanoi Charming House

2.0 star property

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Photo gallery for Hanoi Charming House

Shower, free toiletries, hair dryer, slippers
Exterior
Lobby
Property amenity
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Standard Double

  • Sleeps 2
  • Free Wi-Fi

Superior Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 3
  • Free Wi-Fi

Superior Room, 4 persons

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Hanoi Inner Hotel
Old Quarter
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,004 reviews
The price is €15
includes taxes & fees
20 Jun - 21 Jun
Hanoi Inner Hotel

About this property

Hanoi Charming House

Along with 24-hour room service, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hanoi Charming House offers 15 air-conditioned accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hanoi Charming House. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
WiFi is free in public spaces. You'll find a business center on site. Hanoi Charming House also features tour/ticket assistance, concierge services, and laundry facilities.

This Hanoi hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 499 reviews
Rating 8 - Good. 188 out of 499 reviews
Rating 6 - Okay. 92 out of 499 reviews
Rating 4 - Poor. 38 out of 499 reviews
Rating 2 - Terrible. 27 out of 499 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Boun

Liked: Amenities, property conditions & facilities
Location and staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

HOANG SA

Bad
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and and affordable.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Staff really nice and helpful, hotel fantastic for the cost!!!!!
Verified

6/10 Okay

Terje

Good location

Good location in old town
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Jack William

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff .
Stayed 1 night in Jun 2023
Verified

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Yiu can go anywhere from this place.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Shin'ichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind. I stayed there for two weeks and spent a great time.
Stayed 15 nights in Aug 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in May 2023
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested transportation from the airport, got a message taxi pick up available just give flight info, after giving info no response from hotel and phone number didn't work. No one working from desk at check in and wanted cash no credit card. Room was okay, had electric kettle, cups but no water, coffee or tea. No restaurant or free breakfast as advertised. No staff at desk when I checked out in the morning. Renting rooms is a side business for the massage parlor. Poorly run I might add.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Xyric Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Charming Hotel stay

The staff/owner of the hotel can speak English so there is nothing to worry about. My stay in the hotel is good. Its location is accessible to everything. I see no problem during my stay at all.
Stayed 6 nights in Aug 2023
Verified

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really mid
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024
Verified

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Mark

Disliked: Amenities
Old, dated
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Asim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Hokuto

Liked: Cleanliness, staff & service, property conditions & facilities
The quality was about the same as the price. However, there were no problems.
Stayed 3 nights in Mar 2025