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Hanoi Elpis Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Elpis Hotel & Spa

Exterior
Lobby
Lobby
City view
Restaurant

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
32 P. Ly Thai To, Hoan kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Opera House
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows

Standard Double Room, No Windows

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View

Superior Double or Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Triple Room, No Windows

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Quadruple Room, No Windows

Superior Quadruple Room, No Windows

Superior Quadruple Room, No Windows

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double or Twin Room, No Windows

Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room, No Windows

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room, No Windows

Classic Triple Room, No Windows

Classic Triple Room, No Windows

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Connecting Rooms, City View

Grand Room, Connecting Rooms, City View

Grand Room, Connecting Rooms, City View

  • City view
  • 48 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually furnished, desk

Superior Triple Room

  • Sleeps 3

View all photos for Standard Queen Room

Minibar, in-room safe, individually furnished, desk

Standard Queen Room

  • Sleeps 2

View all photos for Superior Quadruple Room

Minibar, in-room safe, individually furnished, desk

Superior Quadruple Room

  • Sleeps 4

View all photos for Suite With Balcony

Minibar, in-room safe, individually furnished, desk

Suite With Balcony

  • Sleeps 2

View all photos for Superior Double Or Twin Room

Minibar, in-room safe, individually furnished, desk

Superior Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

Minibar, in-room safe, individually furnished, desk

Deluxe Family Room

  • Sleeps 4

View all photos for Deluxe Double Or Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for Suite With Terrace

Minibar, in-room safe, individually furnished, desk

Suite With Terrace

  • Sleeps 2

View all photos for Classic Triple Room

Minibar, in-room safe, individually furnished, desk

Classic Triple Room

  • Sleeps 3

View all photos for Standard Double Or Twin Room-No Window

Minibar, in-room safe, individually furnished, desk

Standard Double Or Twin Room-No Window

  • Sleeps 2

View all photos for Deluxe 2-bedroom Suite

Minibar, in-room safe, individually furnished, desk

Deluxe 2-bedroom Suite

  • Sleeps 6

Deluxe Double Room With Terrace

  • Sleeps 2

Deluxe Double Room With Balcony And City View

  • Sleeps 2

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  • Restaurant
  • Air-conditioning
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The price is €23
includes taxes & fees
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About this property

Hanoi Elpis Hotel & Spa

Hotel with a restaurant, 3-minute walk to Hoan Kiem Lake
This hotel features a restaurant, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hanoi Elpis Hotel & Spa offers 25 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Premium cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Hanoi Elpis Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Motorcycle parking only
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Hoan Kiem Lake and 8 minutes by foot from Hanoi Opera House
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Hanoi Elpis Hotel & Spa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Hanoi Elpis Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Elpis Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 430000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Elpis Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Elpis Hotel Spa
Hanoi Elpis Hotel & Spa Hotel
Hanoi Elpis Hotel & Spa Hanoi
Hanoi Elpis Hotel & Spa Hotel Hanoi

Hanoi Elpis Hotel & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Luis

Liked: Staff & service
Good and unexpensive option, but is not recomendable for families.
Stayed 1 night in Jul 2025

10/10 Excellent

QUOC LAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Apr 2025

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Elpis Hotel & Spa, and it was an amazing experience from start to finish. The hotel is situated in a prime location, making it easy to explore the city. Whether you're here for sightseeing or business, everything is conveniently accessible. The rooms are spotless, well-maintained, and equipped with all the necessary amenities. The housekeeping team does a fantastic job of keeping everything fresh and tidy. The hotel staff is incredibly friendly, professional, and always ready to assist. Their warm hospitality made my stay even more enjoyable. From check-in to check-out, everything was handled smoothly and efficiently. Overall, I highly recommend to anyone looking for a comfortable and enjoyable stay. I will definitely return on my next visit!
Stayed 1 night in Jan 2025

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切でフレンドリーです。 朝食もおいしい。 空港の送迎は価格も適正で安心して依頼できます。
Stayed 2 nights in May 2024

2/10 Terrible

Sachiko

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めしません。

利用の前日の予約で、普段利用しているところが満室だったので、ロケーションで選びました。時間がなかったこともあり、レビューがないので不安はありましたが、4つ星になっていたので、ある程度は快適であろうと判断して予約しましたが・・・・ひどく汚れている感じで、バスルームには汚れがこびりつき、シーツは薄汚れ・・・一般的な感覚の日本人ビジネス利用者には、100%お勧めしません。星の数はどのように決められているのでしょうか。
Stayed 3 nights in Mar 2023