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Hanoi Emotion Hotel

3.0 star property

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Photo gallery for Hanoi Emotion Hotel

A rooftop terrace with seating, a magazine, and a view of the city skyline at night.
A grand staircase with a 'WELCOME' mat leading to a lobby area with a chandelier and a view of the interior.
A hotel room with a large bed, a TV mounted on the wall, a small table with a vase, and two chairs.
The Hanoi Emotion Hotel entrance with a staircase leading to the lobby, a yellow scooter parked outside, and a signboard with the hotel's name.
A hotel lobby with a reception desk, a decorative vase, and a patterned floor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
26-28 Hang Bot Street, Dong Da District, Hanoi
  • Place, Temple of Literature
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪12 min walk‬
  • Place, Train Street
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, City View

A hotel room with a large bed, bedside table, chair, and a desk with a lamp.

Superior Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Room, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

A hotel lobby with a chandelier, a reception desk, a seating area, and a patterned floor.

Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cozy Window Room

A hotel room with a large bed, bedside table, chair, and a desk with a lamp.

Cozy Window Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 3 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Emotion Hotel

This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and conference space.
Hanoi Emotion Hotel offers 38 accommodations with minibars and safes. 32-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
With your stay at Hanoi Emotion Hotel, you're connected to the convention center and just a quick walk from Temple of Literature. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Hoan Kiem Lake and a few minutes from St. Joseph's Cathedral of Hanoi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at Hanoi Emotion Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Emotion - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emotion

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Emotion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi

Hanoi Emotion Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 37 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

HIROYUKI

web上日本語対応可能とあるが、不可であったこと。
Stayed 6 nights in Aug 2023
Verified review

4/10 Poor

Ivan

Disliked: Staff & service, property conditions & facilities, room comfort
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

J

Liked: Cleanliness, staff & service
숙소 레스토랑 너무 맛있고 직원 분들 웬만큼은 영어하시고 친절하셔서 좋았어요 호텔도 작지않았구요 다만 숙소에서 벌레가 한 번 나와서 방을 바꾸었습니다
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Sophie

Liked: Staff & service

Just ok

The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,
Verified review

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Bad location and roaches

The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Stayed 7 nights in Nov 2017
Verified review

8/10 Good

Ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in der Nähe des Literaturtempels

Das Hotel liegt etwas versteckt und NICHT wie alle anderen Hotels im Old Quater. Dementsprechend ist es sehr viel ruhiger. Das Zimmer war sauber und modern eingerichtet. Das Frühstück war für vietnamesische Verhältnisse sehr vielseitig und lecker.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

ひろさん

Liked: Staff & service

旧市街地からは少し離れてます

翌日からハロン湾1泊2日のツアーに出るために寝るだけと思って、写真を見て選びました。 ホテルの建物自体はそれなりに古く、部屋もそれなりです。ただ朝食は美味しかった！ あと事前にホテルにメールでタクシーを時間と行き先を指定して手配していたので、タクシーの運転手に行き先を伝えなくても、ちゃんと目的地で降ろしてくれました。 少人数ですが、ホテルのスタッフは親切で信用できます。
Stayed 1 night in Nov 2017
Verified review

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here for more than 5 times. Staffs are always very nice and breakfast is very delicious.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

gareth

Disliked: Room comfort

Good Hotel,friendly staff.

Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.
Verified review

8/10 Good

laci

Disliked: Cleanliness

Near from hanoi station

Good price good hotel.hotel level is more then price. Football stadion also 1min by walk.
Verified review

8/10 Good

bon

Liked: Cleanliness, room comfort

Nesr from football stadion

In down town near to go many place.by taxi you can go in 10～15min
Verified review

8/10 Good

laci

Liked: Cleanliness, staff & service

Near for many place

From down town or from lotte everywhere easy to go . By taxi in 10～15min From hotel they have football stadion 1min from hotel So when people come to see football this hotel is very good.
Verified review

8/10 Good

OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but not the best location

very comfortable and friendly and helpful staffs
Verified review

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the centre

Not bad.we had joined the tour recommended by hotel but the tour is little bit expensive than outside.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
almost are good unless air conditioner..sometime we have to use the fan instead of using air conditioner
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel every time I go to Hanoi. The Staffs are very very kind. The location is near the Hanoi station and Ho-chi-Minh temple.
Verified review

6/10 Okay

POM

Hanoi Emotion Review

It's ok.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

Avis mitigé

Check in à 22h30. L'agent de sécurité chargé de monter les bagages était saoul. Arrivée dans une chambre beaucoup plus petite que celle réservée, impossible de circuler autour du lit avec nos bagages. Après réclamation, nous avons été surclassés en chambre VIP, cependant ce fut le couchage le plus bruyant de tous nos séjours en Asie, avec un sommier en bois craquant des le moindre mouvement. Petit déjeuner correct, sans plus. Hôtel un peu plus au calme car n'est pas en hyper centre mais tout est faisable à pied ou en taxi.
Verified review

8/10 Good

EG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があります。朝食はビュッフェで料理の種類が非常に多くて、大満足です。スタッフも礼儀正しくて、丁寧に対応してくれています。また機会があれば、利用したいです。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

良く使っているホテル

朝食付にしては安価、スタッフのサービスは良い。エレベータが1基のみで遅いので、高いフロアの場合、要注意。部屋によって違うようだが、バスルームの造りにシャワーとトイレ他の間にカーテンなどが無い部屋があるようで少し不便。トイレに紙を流せないのも不便。
Verified review

6/10 Okay

H

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

コストパフォーマンスは良くない

スタッフはフレンドリーで対応が良いです。 良くない点は（私の部屋に限ったことかもしれませんが）、 ・シャワーが使いにくい。シャワールームが区切られておらず防水カーテンもない。湯船に立ってシャワーを浴びるようになっているが、湯船が非常に高いところに設置されていて、2段の階段を上り下りしなければならないため、シャワー後は滑って危険。 ・エアコン（今回は暖房）の効きが悪い。 ・排水溝からにおいが上がってきている。 そのほかは問題ないですが、ハノイは安くて快適なホテルがたくさんあるので、それらを考えると総合評価は5段階で２～３程度です。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

文廟に近い！

夜遅くにチェックインしたが、対応が丁寧で感じはよかった。ウェルカムフルーツは嬉しい、アメニティも充実している。文廟に近く徒歩１０分位で行けるので西部の観光には便利である。朝食の内容が物足りない感があるがレストランスタッフはフレンドリーである。箱型の階段つきのバスタブには驚いた。蛇口に手が届かず湯を止めるのが大変だったが、お湯の出はよかった。
Verified review

6/10 Okay

Bo

Liked: Cleanliness, room comfort
ok hotel. In the back streets. Do not go here for the restaurant, fittness or roof terase as they are disapointing. The room was great!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

nice place

calm and good place to see downtown
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

コスパとスタッフ良し

評価項目をそれぞれ考えると、たいして良くないのだが、コストパーフォーマンスは良いのと、スタッフの応対が良いので、泊まってしまう。トイレの水圧に起因する部分と、シャワーカーテンの追加は改善してほしい。朝食に生野菜があるのは良い、味も悪くない。