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Hanoi Gatsby Hotel

3.0 star property

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Photo gallery for Hanoi Gatsby Hotel

View from room
Front of property – evening/night
View from room
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
67 Hang Thiec, Hoan Kiem, Hanoi, 70000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Courtyard View

Deluxe Double or Twin Room, Courtyard View

Deluxe Double or Twin Room, Courtyard View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Courtyard View

Executive Double or Twin Room, Courtyard View

Executive Double or Twin Room, Courtyard View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View

Junior Suite, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Suite, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Family Suite, Balcony, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hanoi Gatsby Hotel

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, concierge services, and dry cleaning.
Hanoi Gatsby Hotel offers 26 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate dining areas. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
During your stay at Hanoi Gatsby Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Hanoi Gatsby Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hanoi Gatsby Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Hanoi hotel is smoke free.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast only.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 150,000 per day); reservations required
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 418000 per vehicle (one-way)
  • Nearby parking fee: VND 150000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Gatsby Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Gatsby
Hotel Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby
Gatsby Hotel
Gatsby
Hanoi Hanoi Gatsby Hotel Hotel
Hotel Hanoi Gatsby Hotel
Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby Hotel Hotel
Gatsby Hotel
Gatsby
Hotel Hanoi Gatsby Hotel Ha Noi
Ha Noi Hanoi Gatsby Hotel Hotel
Hotel Hanoi Gatsby Hotel
Hanoi Gatsby Hotel Hanoi
Hanoi Gatsby Hotel Hotel Hanoi

Hanoi Gatsby Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 7 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 9 out of 88 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Great location and great staff. Can be a little noisy as soundproofing is not great!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Nicola

Disliked: Cleanliness
Its pretty central and a good location, but the rooms are a little bit grubby, especially the bathroom. Could do with some local maps of the city but other than that it was okay.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick recovery on our way out of Hanoi
Stayed 1 night in May 2024
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. It was just a few minutes away from the lake.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Bethan

Liked: Cleanliness, property conditions & facilities

Welcome stay.

Central location. Good customer service.
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is tired. Staff is tired. Room is tired. It was ok but not for what we paid and thought we would get from the pictures online. Smoke smell blew in with AC from people outside smoking. Sheets were clean and smooth elevator are only positives.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs everywhere and didn’t get my refund
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant. Staff was friendly. Lift very smooth. No issues. Only negative is that the bathroom was not as clean as photos presented, and there were ants.
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Baden

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The property is centrally located. Daily? Room servicing was unreliable, had to ask for sheets to be changed after 10 days. Shower drain mostly blocked, toilet not cleaned, toilet paper had to repeatable ask for.
Stayed 16 nights in Apr 2024
Verified

6/10 Okay

SUMAN

Lots of noise at night, staff didn’t remove the portable bed after committing, fid not understand English properly
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. I’m extremely irritated with Expedia and myself for not cross checking this hotel. I don’t know how it is rated ‘very good’. We were meant to stay 9 nights and left after 1, kissing our money goodbye. If we didn’t arrive so late I would’ve walked out immediately after check in. (I will continue to try and take this up with Expedia). The room was old and dirty, the bathroom in particular was filthy. I wish I could add photos. The sink and toilet were dirty (this is also a non tissue flushing toilet, which wouldn’t have been such a big deal if the bidet looked even remotely clean. I wrapped it in tissue to touch it). It was just generally terrible, old, and filthy, we showered with sandals on as a precaution. The towels were not clean, and had visible dirt on them. I was itching in the bed sheets and after looking at other experiences I am now concerned it was bugs. There was no lake view but at that point it was the least of my worries. Please cross check every hotel you book through Expedia because they may be completely and utterly misleading.
Stayed 10 nights in Jan 2026
Verified

4/10 Poor

Angeline

Disliked: Cleanliness, property conditions & facilities, room comfort

Calling for smartness

They should try to be smart, very smart. Especially the bathroom. They should replenish toiletries as well as scrub the toilet floor and walls so that clients plan to come back or refer other people. They should also sweep the room floors everyday when there is a client. They should be professional especially on the reception area. They should buy proper detergents not user old containers over and over again to refill. They are nice people but dirty.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be raving about the Hanoi Gatsby Hotel for the rest of our lives! My boyfriend and I stayed here while visiting Hanoi, and the hotel's aesthetics, comfort, food and SERVICE exceeded all of our expectations. We have stayed at many 5 and 6 star hotels around the world, and the Gtasby Hotel easily sits amongst the top. The hotel was beautiful, clean, conveniently located, and I cannot say enough wonderful things about the hotel staff. Every single employee we interacted with went above and beyond to fulfill any request. We could not believe the level of service; and every day had another "amazing story" to tell one another about how Mie or Anna or other staff member helped us out that day. Our first morning there, my boyfriend was in search of some toiletries. He went downstairs to ask the front desk where the nearest store is. Not only did the staff member let him know exactly where it was, she proceeded to walk him to the store herself, and help translate to ensure got exactly what he needed! The day I checked out was the day of my birthday, and neither my boyfriend nor I let the staff know ahead of time. Yet, every where we walked in the hotel, the staff wished me a happy birthday, and of course had a beautiful dessert waiting for me at breakfast. I can't wait to return, and to take my friends and family with me next time!
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

MY

Disliked: Cleanliness, amenities, property conditions & facilities
The photos used for reference is not accurate. This hotel has seen better days. The shower and bathroom sinks haven't been cleaned in years covered in soap scum and the tiles were lifted off the floor with dirt coming out of the cracks. There were also holes and cracks in the walls with ants coming out of the opening. Also we booked a king bed plus 2 twins and it turned out to be one twin bed and one cot. We specified that we booked based on the bed listing but they informed us there is no room with 3 actual beds. Expedia really needs to change that as it is inaccurate info. We pre-paid for 4 nights and left after the first night. They would not refund us even with the issues we outlined. The front desk in the evening was very unpleasant. While we were trying to check out, I asked if we're good to leave after we returned the key, she said to wait and then started ordering food on her phone. We just took our belongings and left. I have never given a bad review before but I do think its the hotels responsibility to have proper cleaning and sanitizing of the rooms as well as pest control. I was in Vietnam for 3 weeks and no other lodging had issues. It needs to be properly maintained with the bare minimums and fix all the walls and floors.
Verified

6/10 Okay

Saga

Liked: Staff & service
Disliked: Cleanliness
Jättetrevlig personal och bra läge men ganska smutsigt rum. Väldigt hård säng och kudde.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable car les chambres sont spacieuses mais simple,velles donnant côté rue sont assez bruyantes. A côté il y a de quoi trouver le petit déjeuner
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

yosimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

びっくりでした。

402の部屋に宿泊しましたが、シャワー室の排水が悪く水がたまり　トイレまで水浸しになった。トイレの水のたまる音なのか　ポトポト音が気になった。シャワールームの掃除がされてなかった。 202の部屋のWiFiがつながらなかった。 いろいろありすぎたて　思い出が沢山残るホテルになりました。
Stayed 3 nights in May 2024
Verified

2/10 Terrible

kazuya

Disliked: Staff & service, amenities, property conditions & facilities
バスタオルは糸が抜けるし、接客は1人以外は最低　夜中は子守りの合間の対応で無愛想。シャワーの温水は5分も保たないです。 ロケーション以外は最低でした。
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was exactly as advertised, with a large balcony :). Location is great , right in the middle of everything ! There are no pool or gym but was not expecting one . The staff is what made this stay so good . They were very attentive always welcoming and arranged my tours to surrounding areas. Good stay all in all
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl on reception was exceptional each morning at breakfast and throughout the day and I can’t praise her enough as were the other staff would return next year if coming to Hanoi
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレの排水口から変な匂いがする。臭かった。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

We had a incredible stay at Hanoi Gatsby! The staff is very friendly and will help you with whatever you need. The rooms are very nice and spacious. Breakfast is very nice since you can order two options from a menu plus serve yourself in the buffet. Localization is also great! Walking distance from the main attractions. Would definitely stay here again!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area Close to everything very clean room nice food and the staff was very helpful would stay here again
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

WaiYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service, Anh and Tracy were very helpful and gracious in helping us to locate places of interest and places to go for good food. Also, the tour packages that they recommended was very good.
Stayed 7 nights in Dec 2019