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Hanoi Golden Moon Hotel

3.5 star property

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Photo gallery for Hanoi Golden Moon Hotel

Bar (on property)
Front of property
Property entrance
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
65 Nguyen Huu Huan, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, City View

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hanoi Golden Moon Hotel

Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hanoi Golden Moon Hotel offers 16 air-conditioned accommodations with computers and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hanoi Golden Moon Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service.

WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Golden Moon Hotel. An airport shuttle (available on request) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Hanoi Golden Moon Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi Golden Moon
Hanoi Golden Moon Hotel
Hanoi Golden Moon Hotel Hotel
Hanoi Golden Moon Hotel Hanoi
Hanoi Golden Moon Hotel Hotel Hanoi

Hanoi Golden Moon Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 117 reviews
Rating 8 - Good. 40 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff are amazing at this property, excellent for Western tourists as they speak English very well. Also very friendly and helpful with recommendations.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mai Ong

Liked: Cleanliness, staff & service, property conditions & facilities
had a good 2night stay. clean and good location. price is good for quality.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

YUEN YEE Molly

Liked: Cleanliness, staff & service, amenities
Courteous and helpful staff
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Kenshin

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very centre. The staffs is friendly and kind. The food is nice and a lot of choices. The room is clean and comfortable. I would like to recommend to all tourists and I will come back next time. Thanks for nice staying
Verified

6/10 Okay

V-ris

Bathroom is bad
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities

Safe, affordable, friendly staff, average rooms

Stayed for one night as a layover on our way to Sa Pa. I’m sure most hotels in the area are exactly the same, it was clean and tidy but the bed was so rock hard we could barely sleep. Also asked for two extra pillows and were only given one that was very lumpy. The shower was also difficult to maintain the temperature and not ideal. However the staff are extremely friendly and helpful, they offer to store your luggage there while you head off on other trips to Ha Long, Sapa, etc, they made us breakfast to take on our early morning bus and it felt very safe there. Despite being within the main area of Old Town it was quiet in the room. For the price we paid it did the job but given the bed and shower, I am glad we didn’t stay longer.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Ruth Tatiana

Liked: Staff & service, property conditions & facilities
We were not able to stay in this Hotel when we check in at 11pm. as our room wasn't ready. Apparently, the bathroom was not working. However, the front desk staff was great and vey helpful to organise another hotel/room, without extra cost. The only downfall was that our original booking had the breakfast included. In which we were not able to have it in the new hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean and quiet hotel with great service located in Central Hanoi.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det som framstod mest var deras vänlighet och villighet att hjälpa.
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Sumi

Liked: Cleanliness, staff & service, property conditions & facilities

가성비 최고의 숙소

호안끼엠 호수와도 가깝고 교통편도 편리해서 좋은 숙소였어요~ 다만, 호텔건물이 오래되서 그런지 약간의 냄새가 나서 그 부분은 좀 불편했습니다. 그러나, 웰컴드링크와 직원들의 친절은 매우 좋았습니다. 가성비 최고의 호텔이었어요~~~
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel réservé pour une nuit seulement entre deux déplacements au Vietnam. Arrivés tardivement nous avons eu du mal à trouver la sonnette extérieure pour prévenir de notre arrivée ! Sinon l’hôtel est largement suffisant pour une nuit, propre et literie confortable et proche de notre lieu de départ de bus.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Heemang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The biggest single room in Asia. Normally with this price, single roo. is miserable but this hotel offers reasonable space for a single room. Customer service is at its finest level and all staff are very kind anf ready to help. Their breakfast is amazing. Especially their pho is the best in Hanoi. Try chicken pho for breakfast. You will not believe this place is hotel not a reataurant.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Pleasant Stay

I chose this hotel as it is near to the Bus Terminal of my Sapa Trip. But location is not so ideal as you need to walk around 5mins to get to the lake or the central of the Old Quarter. The picture of the room looked new but actually their room looked old. Spacious room given a boutique hotel but bathroom is small. Breakfast was good though and the staff are friendly.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, booking taxis for me etc. Breakfast was very nice with lots of choice of cold buffet or cooked food included in the price. I expected a seperate restaurant and terrace from the description - which I either didn't find/wasn't directed to or they didn't have, though the location is so good you don't need it. I had a single room, and it was comfortable and clean, with good air con, fridge and toiletries, but the room was quite old and in need of redecoration. Overall I enjoyed my stay
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we are very happy to stay at Hanoi Golden Moon Hotel, The staff is really kind and helpful, The room is really nice ,comfortable, Super clean, the best location, Especially thanks to Mr Jay, He is very kind and helpful manager to help us a lot for our perfect trip to Halong Bay and Sapa, Strongly recommend for friend and family.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is not what it look like or the reviews says. Mold all in the bathroom and bed had stains and hair in it
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質很好，工作人員很棒，地點很方便
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its Great hotel for you We really love our staying at Goldenmoon Hotel Hanoi . The location is really center, the staff are always helpful and friend ( Jay and Rossa . They also know more about many places to see and a trip to Halong Bay which was arranged by them so wonderful. We loved it and sure we will comeback Hotel big Room. Breakfats great. Surelt RECOMMEND.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BIG City view room, super clean, Staff really support... Helpful We stayed for a week in Hanoi and visited Halong Bay, Sapa and Nimh Binh on trips organised by the hotel. Hotel is really lovely, centrally located, wonderful staff (Ms Rossa Mr Jay) Breakfast was great and everyone couldn't be more helpful and courteous. Highly
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait personnel à l'écoute
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
予約ずみのはずが、小さな部屋しか空いていないとグレードアップと別なホテルに回された。グレードアップでなく悪い狭いホテルだった。エクスペディアは対応してくれない。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the kindness and helpfulness of the staff. Nothing was too much trouble for them. We loved the trip we booked through them to Halong Bay. The breakfast was amazing. The rooms were comfortable and clean. Nothing bad at all.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Het personeel is heel behulpzaam en vriendelijk, vooral een complimentje aan Rosa. Goed gelegen hotelletje, in het centrum van Hanoi kort bij Ciem meer.
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Golden Moon Hotel

Staff were very friendly. Bed was comfortable and we were given lovely refreshing drinks on arrival. The location was also very good.
Stayed 1 night in Apr 2019