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Hanoi Graceful Hotel

3.0 star property

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Photo gallery for Hanoi Graceful Hotel

Interior detail
Honeymoon Suite, Balcony | View from room
Honeymoon Suite, Balcony | Bathroom shower
Front of property
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
21 Hang Phen, Hoan Kiem, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, Balcony

Minibar, in-room safe, desk, soundproofing

Executive Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hanoi Graceful Hotel

A restaurant, a snack bar/deli, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hanoi Graceful Hotel offers 32 air-conditioned accommodations with minibars and safes. 29-inch Smart televisions come with cable channels. Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hanoi Graceful Hotel, you're just a quick walk from Hanoi Old Town Night Market. Free WiFi in public areas, a restaurant, and a snack bar/deli are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes scooter/moped rentals
  • Within a 10-minute walk of Hanoi Old Town Night Market and Train Street
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi Graceful Hotel.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 75,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 75000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Graceful Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Graceful Hotel
Graceful Hotel Hanoi
Hanoi Graceful
Hanoi Graceful Hotel
Hanoi Amazing Hotel Hotel Hanoi
Hanoi Graceful Hotel Hotel
Hanoi Graceful Hotel Hanoi
Hanoi Graceful Hotel Hotel Hanoi

Hanoi Graceful Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 18 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, No hassle

The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

クリム

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
インテリアの雰囲気はとても良く、安くて便利な立地にあるので予約しました。 しかし最上階の部屋に２日間宿泊したが、あまり清掃が行き届いておらず、不愉快な思いをしました。 机にはホコリがたまり、小さな虫がテッシュケースの中から、うようよ出てきてバスタブも隅にホコリが溜まっていました。 ２泊目の１５時３０分に一旦ホテルの部屋に戻ってきたら、清掃スタッフに、でくわし 清掃に１０分かかると言われた。 　戻ってきたら床とかもホコリっぽく掃除されていなかった。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Makio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　お風呂にはバスタブがあり、冷蔵庫、セーフティーボックスもありました。日本人の私にとって、シャワーとセーフティーボックスの使い方が、日本語で書かれていたのは、ありがたかったです。
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Trevligt, prisvärt hotell mitt i gamla kvarteren. Personalen väldigt hjälpsamma och trevliga, nära till shopping och restauranger. Vi återkommer till detta hotell år efter år
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Steffen Slott

Liked: Cleanliness, staff & service, room comfort

Virkelig dejligt hotel

Virkelig søde personaler, morgenmaden var ok, man kan bestille hvilken slags æg man ville have. Hvis vi skulle sige noget, så manglede der for os europæere lidt ost og pålæg. Vi havde en fantastisk stor altan, men vi havde en aircondition fra et andet værelse, det var lidt irriterende. Alt i alt er det et fantastisk hotel, som ligger meget centralt. Da vi skulle checke ud fik jeg en sød hæklet blomst.
Udsigt fra værelse
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Bra läge för att utforska gammla kvarteren.bra frukost.trevlig och hjälpsam personal.
Stayed 3 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Service with a smile

A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Pei ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy tidy and convenient hotel

The location was pretty good , pretty near to the night market and club and spa area . For hotel , 3 star as you know , price was pretty good and cheap . The counter staff was very friendly and helpful . Room and shower was little bit small but the cleaning was fine . Overall, it is a good place to stay for whom do not care too luxury facilities and breakfast.if you have limited budget ,and just want a small rest place , I would be recommended. Btw, there is airport shuttle car can be request ,and not really expensive ($16 one way ) ,so that was a good experience to stay here . The breakfast was not on time . And the refrigerator in room can’t use .
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best lication
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service

Horrible service staff without regards for guests

We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good ability to help foreigners

The receptionist lady on duty on 28 Feb 2019, was kind and indeed gave me helps dealing with the transportation issue regarding the travel agent mistakes in correspondence about Halong Bay journey.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Villia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, lovely staff

The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.
Verified

8/10 Good

KANGYEON

Liked: Staff & service
직원분들이 너무 친절하고 영어가 능통합니다.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service
少し古さはあるものの、部屋は清潔に保たれていました。2泊の予約でしたが、1泊しか取れていないというアクシデントがありましたが、スタッフの方がとても一所懸命に対応してくれました。
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel at good price

We didn't have any window in the room even if we explicitly asked for it (there is just a tiny opening on the stairway)
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

herve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre et salle de bains à rénover d'urgence

Je crois sincèrement qu'il faut louer les chambres exécutives au vu des commentaires car les chambres et les salle de bains vue ville et sans fenêtre sont à rénover d'urgence. Personnel très sympathique et emplacement idéal pour visiter la vielle ville.
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Boa localização. Quarto confortável. Chuveiro/box ruim, mas funcional. Equipe muito prestativa. Café da manhã ok!
Verified

6/10 Okay

Verified traveller

Hotel Básico e ok

Hotel simples e satisfatório para quem viaja e quer uma boa cama, chuveiro e café da manhã funcional.
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
スタッフ、ハートフル！ オススメの観光からグルメから英語が苦手な自分に根気強く、教えてくれました。 チープ系の中ではスタッフのおもてなし、素敵です。
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great hotel in Old quarter. Value priced. Staff very helpful.
Verified

8/10 Good

andre

Liked: Cleanliness, staff & service, room comfort

excellent sejour , petits problèmes au debut

chambre standard sans fenetre pas au top ; mais apres problèmes de rupture de canalisation , nous avons pu beneficier d'une chambre luxe super sans suplements . merci au personnel et tout particulièrement a Ally .