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Hanoi Liliane Hotel and Travel

2.5 star property

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Photo gallery for Hanoi Liliane Hotel and Travel

Enjoy a serene view of lush green trees from the balcony, featuring a round table and chairs.
Relax in a well-lit room with a comfortable seating area, a desk, and a large window offering a view of the outside.
Welcome to our reception area, featuring a sleek black reception desk and comfortable seating for two.
Enjoy dining in style with a beautifully set table and comfortable seating.
Work and unwind in a serene space with a large window overlooking lush greenery, a comfortable desk, and a cozy bedside table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
67A Thuoc Bac Str, Hang Bo Ward, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for King Room with Balcony

Relax in a serene space with a large bed, nightstands, and a wooden desk.

King Room with Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Two single beds with white bedding and red throw pillows, accompanied by wooden nightstands and a ceiling fan, offer a comfortable space for rest and relaxation.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Relax in this stylish room with two single beds, a large flat-screen TV, and a comfortable seating area.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Deluxe Double Room

Relax in a spacious room with a large bed, TV, and desk area.

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Relax in a well-lit room with a comfortable seating area, a desk, and a large window offering a view of the outside.

Deluxe Triple Room

  • 45 sq m
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

View all photos for Standard Double Room

Relax in a stylish room with a comfortable bed, desk, and wardrobe, plus a ceiling fan for a comfortable stay.

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.8 out of 5, Exceptional, (3071)
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About this property

Hanoi Liliane Hotel and Travel

Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Change of towels is available on request.
Hanoi Liliane Hotel and Travel offers 25 air-conditioned accommodations with minibars and complimentary bottled water. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hanoi Liliane Hotel and Travel. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
As a guest of Hanoi Liliane Hotel and Travel, you'll find tour/ticket assistance, concierge services, and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This Hanoi hotel is smoke free.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Liliane Hotel and Travel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000.00 per room (one-way)
  • Airport shuttle fee per child: VND 350000.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Liliane Hotel and Travel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Liliane And Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel
Hanoi Liliane Hotel and Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel Hanoi

Hanoi Liliane Hotel and Travel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 99 reviews
Rating 8 - Good. 20 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and helpful team, breakfast area can be a little crowded at "rush" hour. room was nice and clean, bathroom too
Stayed 1 night in Apr 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to The Price

Good and nice staff. Good place to stay for the price.
Stayed 1 night in Apr 2025

4/10 Poor

RUBY

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the heart of the old quarter close to shopping, lake and restaurants. Staff and facilities all excellent. Ive gone north but hoping to get booked in again once i have done what I want to do here.
Stayed 7 nights in Apr 2025

8/10 Good

Dominik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, they also have agents to help you book tours, good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were very clean and everything worked fine. Breakfast bar was also very good. They also handled out tours for us and did an amazing job!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and friendly staff!! Facilities need a little attention but I would still book for a short stay.
Stayed 1 night in Apr 2025

8/10 Good

Tony Kai Wing

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good overall
Stayed 6 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our first stop on our Vietnam holiday. Very central and easy to walk to places of interest. Staff were friendly and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of old quarters. Have good access.
Stayed 3 nights in Mar 2025

6/10 Okay

Lee

Travelled with family
Liked: Staff & service

No more than ok

Staff were very friendly and helpful. Breakfast wasn't great. Rooms quite basic.Good location though.
Stayed 3 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nothing spectacular about the stay... room is very small but adequate, although for two people out would be cramped. Breakfast is small but very good, with an excellent selection of fresh fruit... noise echos in the halls and with thin walls it can be noisy
Stayed 4 nights in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive stafff. Decent sized rooms for the old quarter.
Stayed 4 nights in Dec 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities

Okay, not great

The place was clean but the area was very noisy. They advertise a spa but it is an outside service where the masseuse comes to your room. Breakfast was included.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a friendly wonderful place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great stay, everyone is very friendly, very clean. Lots of places to eat close by and they offer breakfast here at the hotel
Stayed 1 night in Jan 2025

8/10 Good

CRISTINA

Stayed 3 nights in Dec 2024

10/10 Excellent

will

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpfull and friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel. The staff was attentive, polite and very helpful. They really did everything we needed. We were waiting to go to the airport, they noticed, asked for the Grab info then watched for car, then carried our bags. Service like it use to be. All this for a great price. Check it out.
Stayed 3 nights in Dec 2024

10/10 Excellent

sébastien

Stayed 2 nights in Dec 2024

8/10 Good

Saska

Liked: Cleanliness, staff & service
It’s a small boutique hotel in old quarter and it’s close to everything. Even this property is a part of big hotel group it operates as a family hotel and give a feeling of home. Staff provide exceptional customer service (the best in Vietnam considering all hotels we stayed at). It included free breakfast and you can pick from couple options. Staff serving breakfast it’s amazing. If I come again to Hanoi I would stay at the same property just because of staff and their kindness.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English very well. They helped us a lot on booking tours and transportation. Highly recommend.
Stayed 1 night in Dec 2024