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Hanoi Phoenix Premium Hotel

4.0 star property

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Photo gallery for Hanoi Phoenix Premium Hotel

Front of property
Double Room | Bathroom
Reception
Free daily buffet breakfast
Double Room | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
25 - 27 Phu doan str, Hang trong, hoan kiem, hanoi, 000084
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Triple Room

Minibar, in-room safe, desk, laptop workspace

Panoramic Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

Panoramic Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Honeymoon Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Shared Dormitory

Slippers

Family Shared Dormitory

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

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The price is €68
includes taxes & fees
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About this property

Hanoi Phoenix Premium Hotel

A full-service spa, spa services, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Change of towels is available on request.
Hanoi Phoenix Premium Hotel offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and slippers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. The spa is open daily.
During your stay at Hanoi Phoenix Premium Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake
Hanoi Phoenix Premium Hotel offers its guests a full-service spa. Public spaces have free WiFi. Free breakfast is available daily. Spa services, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hanoi Phoenix Premium Hotel.

This 4-star Hanoi hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 19 private bathrooms
  • Slippers

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Hanoi Phoenix Premium Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was amazing. They made sure my stay was pleasant and fulfilled any request. The hotel was centrally located which made getting around easy I will definitely stay here on my next trip to Hanoi.
Stayed 4 nights in Apr 2026

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Lady helped us navigate Hanoi surroundings in English. Location is centre for everything.
Stayed 4 nights in Mar 2026

8/10 Good

Tony

Liked: Staff & service
.
Stayed 4 nights in Mar 2026