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Hanoi Plaza Suite Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Plaza Suite Hotel & Spa

Extra Large Family Suite | Living area
Deluxe Triple Room City View | Floor plan
Rooftop terrace
Reception
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
13 Dao Duy Tu Str, Hanoi, 100000
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite Double Room City view

Suite Double Room City view

Suite Double Room City view

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window

Deluxe Double Room with Window

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room City View

Deluxe Triple Room City View

Deluxe Triple Room City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

View all photos for Deluxe Family Room City view

Deluxe Family Room City view

Deluxe Family Room City view

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom

Family Suite with Jacuzzi, Steam bath

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Family Suite Connecting

Family Suite Connecting

Family Suite Connecting

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Extra Large Family Suite

Extra Large Family Suite

Extra Large Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window

Deluxe Twin Room with Window

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room City view

Suite Twin Room City view

Suite Twin Room City view

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Double Room (no Window)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room (no Window)

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Suite Double Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City View

  • Sleeps 2

View all photos for Deluxe Triple Room With City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room With City View

  • Sleeps 3

View all photos for Deluxe Family Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City View

  • Sleeps 4

View all photos for Family Suite With Jacuzzi, Steam Bath & Balcony

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite With Jacuzzi, Steam Bath & Balcony

  • Sleeps 3

View all photos for Suite Family Connecting City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Family Connecting City View

  • Sleeps 4

View all photos for Extra Large Family Suite City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite City View

  • Sleeps 5

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite Twin Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City View

  • Sleeps 2

Double Room With No Windows-Non-Smoking

  • Sleeps 2

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About this property

Hanoi Plaza Suite Hotel & Spa

Riverwalk hotel with a full-service spa and free breakfast
A full-service spa, massage/treatment rooms, and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. Change of towels is available on request.
Hanoi Plaza Suite Hotel & Spa offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Hanoi Plaza Suite Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Only motorcycle parking on site, offsite parking (reservations required)
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Hanoi Plaza Suite Hotel & Spa offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Business amenities include coworking spaces and limo/town car service. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hanoi Plaza Suite Hotel & Spa. Only motorcycle parking is available on site, but there's also offsite parking (reservations required).

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 50,000 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Couples/private dining

Things to do

  • Full-service spa
  • Shopping centre

Family friendly

  • In-room babysitting
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Plaza Suite Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000.0 per day.
  • Cribs (infant beds) are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Plaza Suite Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Hanoi Plaza Suite Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Minh Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable!! I’ve booked this hotel for 2 nights with a really good deal. When I arrived I had an early check-in with an upgrade to a deluxe room on a higher level. The staffs were very friendly and helpful, the room was amazing for the price that I paid. The breakfast buffet had a variety of good choices and the hotel is located at a very convenient area. In summary, I enjoyed staying here and will definitely stay here again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mabel, San Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within Old Quarter, easy access to everything around. However, it is located in a smaller street so we had to walk one block away, to a larger main intersection to get picked up for tours. Overall, the place is pretty worth for the money since you also get free breakfast. Staff is very friendly and accommodating, will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities. Location was perfect in the old quarter!
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at the Hanoi Plaza Suite Hotel. The location of the hotel is second to none - right in the heart of the old quarter and really easy to get around and explore. The rooms are a good size and beds are extremely comfy. The only thing that we’d flag would be the hotel breakfast. While there was a selection of food, we felt like it could have been a little more expansive however I appreciate that there’s limited space in the upstairs floor to do this. The staff at the hotel were incredible. They all work so hard and were always so friendly and more than happy to help out. They assisted us with any questions we had, booked tours for us and made us feel very welcome. We’d happily recommend this hotel to others visiting Hanoi :-)
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Raj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a great location.

This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Stayed 7 nights in Feb 2025

10/10 Excellent

Len, Croydon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of the old quarter close to shops, restaurant and bars. Friendly and helpful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic March 2025 three night stay at Hanoi Plaza Suites and Spa. Clean and quiet room on 4th floor. This hotel is located in a busy part of the Old Quarter where everything is walkable. Fantastic food and shopping options right outside the front door. Delicious rooftop breakfast every morning included. The staff was super helpful, especially Mia, who helped arrange a day trip to Ha Long Bay and answered all of our first timer questions. Would not hesitate to stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Len, Croydon

Located in the middle of restaurants, coffee shops and shops. Staff were very helpful and friendly. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

ALPHONZO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

FOREIGN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property fell short. Windows single glaze glass, expect to wake up early to plenty of honking. AC did not go above 18*C so very room was not warm. Above my floor was rooftop bar/ breakfast space. Every morning heard chairs sliding across upstairs floor and at night smoke from bar could be smelled in the room. Again, amazing staff but property needs some upgrades.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALPHONZO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS SO HELPFUL AND IT’S AN EASY WALK TO EVERYTHING IMPORTANT IN THE AREA.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, AUCKLAND

Stayed 6 nights in Jan 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Jan 2025

8/10 Good

LONG, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great communication, great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

James Lewis Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD MORNING VIETNAM!!! My first visit to Vietnam in the historical city of Hanoi I had the pleasure of staying at the magnificent Hanoi Plaza Suite Hotel & Spa! Everything was perfect as soon as I landed with quality pickup service. Upon arrival directed to my room with such a comforting energy. The breakfast with Vietnamese options like pho was delicious! Oh and I cannot forget the spa located inside the building where I had the most relaxing Vietnamese traditional massage. Thank you managers and staff for a warm welcome and hope to see and stay at your establishment in the future.
Stayed 7 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but the location is very crowded and hard to get around on foot
Stayed 4 nights in Dec 2024

10/10 Excellent

Raj M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but had everything we needed. Staff were lovely & helpful. Great location for restaurants & shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

JOSEPH, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect! we booked two rooms and we were ecstatic about everything. easy to get to from the motorway and close enough to walk to everywhere in the old quarter. everyone of the staff are amazing and genuinely friendly and eager to help. rooms are nice sized and immaculate and quiet. We only ate breakfast there but the selection was very good and plentiful. This hotel was tremendous value for money. the spa attached is fantastic and professional. water pressure was great. I would stay here again in a heartbeat.
Stayed 3 nights in Dec 2024

8/10 Good

Joseph

Travelled with partner
Showers need updating.
Stayed 1 night in Dec 2024

10/10 Excellent

Takoda

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

SATOSHI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小学生の子ども2人と家族4人で４泊しました。窓が大きくて開放感があり、朝食ビュッフェも美味しく、足りない事もなく過剰過ぎないサービスも心地よかった。3階の部屋でしたが、窓から見えるベトナムの風景が最高でした。
Stayed 4 nights in Jun 2025