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Hanoi Prime Garden Hotel & Spa

3.5 star property

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Photo gallery for Hanoi Prime Garden Hotel & Spa

Restaurant
Meeting facility
Reception
A modern hotel room with two beds, a large mural, a TV, and a wardrobe.
A modern hotel room with a large bed, a desk with a TV, a chair, and a painting on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
36-38 Hang Huong, Hoan Kiem, Hanoi, 844
  • Place, Hang Ma Street
    ‪2 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Double or Twin Room

A modern hotel room with two beds, a large mural, and a view of a mountainous landscape.

Classic Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk with a TV, a chair, and a painting on the wall.

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

A modern bedroom with a large bed, a mural on the wall, and a unique ceiling design.

Executive Double or Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, City View

A modern hotel room with a large bed, a desk, and a chair. There is a TV on the wall and a window with curtains.

Family Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Senior Suite, Balcony

Senior Suite, Balcony

Senior Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hanoi Prime Garden Hotel & Spa

A full-service spa, a 24-hour business center, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Hanoi Prime Garden Hotel & Spa offers 46 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prime Garden Spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
During your stay at Hanoi Prime Garden Hotel & Spa, you're just a quick walk from Hanoi Old Town Night Market. Free WiFi in public areas, a full-service spa, and a 24-hour business center are available.
  • Free WiFi
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
Hanoi Prime Garden Hotel & Spa offers its guests a full-service spa. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Prime Garden Hotel & Spa.

This 3.5-star Hanoi hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hanoi Prime Garden & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel
Hanoi Prime Garden Hotel & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel Hanoi

Hanoi Prime Garden Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn địa điểm tốt,thuận tiện đi lại và rất nhiều đồ ăn đường phố ngay bên cạnh như bún chả,bún ngan...
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Stayed 1 night in Jul 2020
Verified review

8/10 Good

ぴょん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタクリなので要注意です。
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

HONOKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020